SteelSeries

Role Description SteelSeries is seeking a highly skilled Technical Copywriter with a strong background in consumer technology, gaming peripherals, and interactive entertainment to create and edit written content across multiple channels. This role is responsible for transforming complex technical concepts into clear, compelling, and accurate written global marketing content focused on hardware products in the video gaming accessory category. What You’ll Be Doing: - Develop, maintain, and refine primary messaging resources and frameworks for hardware products, software integrations, and global campaigns. - Translate technical specifications and engineering details into consumer-friendly narratives. - Write and edit copy for digital product pages, Amazon listings, packaging, sales training documents, emails, paid media assets, and more. - Produce long‑form content such as technical guides, blog posts, and product explainers. - Collaborate with marketing, brand, product, design, and software teams to ensure unified messaging. - Utilize SEO tools and AI-driven content systems to identify content opportunities and optimize messaging. - Uphold brand voice consistency, accuracy, and tone across all mediums. - Manage review workflows and maintain editorial standards. - Compile input from key stakeholders to refine and adapt messaging. Qualifications - Strong technical writing capabilities with the ability to transform complex technical concepts into benefit-driven consumer stories. - Proven experience writing for gaming peripherals, consumer electronics, or video games. - 3–5 years professional writing experience, with at least 2 years in consumer tech, gaming hardware, software, or adjacent industries. - Mastery of grammar, editing, and brand voice development with strong attention to detail. - Ability to manage multiple projects in a fast‑paced environment. - Experience with agentic AI workflows for content ideation and technical summarization. - SEO tools and workflow familiarity for content optimization. - Ability to follow established style guides (AP and brand-specific). - Passion for gaming, esports, or advanced consumer tech. - Collaborative communicator who thrives in cross‑functional environments. Ways To Stand Out From The Crowd - Experience with Figma (UX writing, UI collaboration). - Experience with Contentful or other headless CMS platforms. - Familiarity with Atlassian tools (Jira, Confluence). Location & Work Arrangement - This position is fully remote and open to candidates located anywhere within the United States. - An optional office base is available in Chicago, IL for candidates who prefer a hybrid or in-office environment, but relocation is not required. - Standard business hours are generally Monday through Friday, approximately 8:00 AM to 5:00 PM CT. - Due to collaboration with global teams based in Denmark and Eastern Europe, occasional early morning meetings may be expected depending on the candidate’s time zone. Benefits - Competitive pay and benefits package. - On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally. - Flexible working conditions – Remote work from anywhere in the U.S. with an optional base at our Chicago headquarters.

Role Description The Marketplaces Sales Manager is responsible for managing and optimizing our presence on Walmart, Amazon, and TikTok’s online marketplaces, ensuring product accuracy, availability, and profitability. This role will own day-to-day operations on all three accounts (e.g., item setup, catalog hygiene, promotions, reporting) and will also handle listing maintenance, inventory coordination, and performance monitoring. Additionally, the role will develop and maintain sales and inventory forecasts by SKU, based on historical sales trends, promotional activity, and growth targets. You will work closely with Sales, Marketing, Supply Chain, and Finance to drive revenue, deliver an excellent end-customer experience, and maintain strong marketplace compliance. Key Responsibilities - Walmart Marketplace Management - Work with Director of Sales on management of Walmart Marketplace including item setup, catalog maintenance, listing optimization (content, images, attributes), and compliance with Walmart policies and brand standards. - Analyze weekly business performance, tracking WoW trends, SKU-level drivers, and key KPIs (traffic, conversion, sales, margin, returns, OOS, chargebacks) to identify risks and growth opportunities. - Create purchase orders, manage inventory and fulfillment operations, including in-stock rates, WFS (Walmart Fulfillment Services) performance, replenishment planning, and issue resolution. - Oversee pricing strategy and Buy Box ownership, ensuring competitiveness, monitoring incentives, and identifying assortment gaps in partnership with Sales and Marketing. - Plan, execute, and optimize promotions and Walmart-specific campaigns, including performance tracking, promo setup accuracy, and identification of new opportunities. - Maintain catalog and listing health by resolving suppressed/unpublished SKUs, improving content quality, monitoring Pro Seller status, and ensuring operational accuracy across orders, payments, and reporting. - Generate actionable insights from analytics (Search Insights, growth reports, ratings & reviews) and collaborate cross-functionally with Marketing, Sales, and external programs (e.g., creators) to drive continuous improvement. - Amazon FBA Support - End to end ownership of setup, optimization, forecasting and maintenance of Amazon FBA listings, ensuring alignment with Walmart assortment where appropriate. - Assist with FBA inventory planning and replenishment, working with Supply Chain to avoid stock-outs and overstock. - Monitor Amazon performance dashboards (e.g., account health, listing status, suppressions, policy violations) and help resolve issues promptly. - Track and provide monthly data and present on Monthly Business Review call including but not limited to sales performance, traffic, margin impacts etc. - Coordinate changes to content, pricing, and promotions across Amazon and Walmart to ensure consistency while honoring channel strategies. - TikTok Shop & Emerging Marketplaces - Support setup and optimization of gaming accessory listings on TikTok Shop, including product content, pricing, and basic promotional activities. - Collaborate with Marketing on creator/influencer-driven and short-form video commerce opportunities within TikTok Shop. - Assist with operational workflows for TikTok Shop and other emerging marketplaces (order flow, inventory sync, returns) in partnership with internal teams and partners. - Contribute to testing and onboarding of additional marketplace platforms as the business expands. - Operations, Compliance & Reporting - Maintain accurate product data, including UPCs, dimensions, costs, and logistics details across systems and feeds. - Partner with Finance and Sales to validate fees, chargebacks, and marketplace deductions and support dispute resolution where applicable. - Identify and resolve listing errors, content mismatches, and system issues in collaboration with internal teams and marketplace support. - Build and maintain regular reporting on marketplace performance, highlighting risks, opportunities, and recommended actions. - Stay current on marketplace policies, tools, and best practices; proactively share updates with key stakeholders. Qualifications - 2–4+ years of hands-on experience managing marketplace accounts, ideally including: - Direct experience with Walmart Seller Center / Walmart Marketplace. - Direct experience with Amazon Seller Central and Amazon FBA. - Proven experience managing product catalogs, listings, and marketplace operations (ideally 50–500 SKUs). - Strong proficiency in Excel/Google Sheets (VLOOKUP/XLOOKUP, pivot tables, basic formulas) and comfort working with large data sets. - Solid understanding of marketplace performance metrics (traffic, conversion, Buy Box, ASP, fees, etc.). - Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. - Excellent written and verbal communication skills; able to work cross-functionally with sales, marketing, and operations. Preferred Qualifications - Experience in gaming accessories, consumer electronics, or closely related categories. - Hands-on experience with TikTok Shop or other social commerce platforms. - Experience with other marketplaces (e.g., eBay, Target Plus, Best Buy, regional marketplaces) is a plus. - Familiarity with marketplace/PIM/feed tools (e.g., ChannelAdvisor, CommerceHub, etc.). - Exposure to Walmart Connect, Amazon Advertising, and/or TikTok advertising tools with basic campaign reporting. - Basic understanding of demand planning or inventory management for e-commerce channels. Necessary Skills - Ownership & Bias for Action: Takes responsibility for results, follows through, and escalates when needed. - Data-Driven: Uses data to spot issues, prioritize opportunities, and measure impact. - Structured Problem Solver: Systematically troubleshoots listing, policy, and operational issues. - Collaborative: Works effectively with Sales, Marketing, and Supply Chain to align on priorities. - Player-Centric Mindset: Understands the gamer and ensures our marketplace presence reflects their expectations. Within 1 Month You Will - Understand role scope, key stakeholders (Sales, Marketing, Supply Chain, Finance), and core marketplace metrics (traffic, conversion, Buy Box, OOS, fees). - Gain access to Walmart Seller Center, Amazon Seller Central/FBA dashboards, TikTok Shop, and internal reports; learn basic SOPs for item setup, content changes, and issue escalation. - Learn our gaming accessories portfolio, hero SKUs, and how assortment/content differ across Walmart, Amazon, and TikTok. - Execute simple listing edits and catalog hygiene fixes (titles, bullets, attributes, minor image updates) with guidance. - Pull and structure basic weekly reports (sales, traffic, OOS, key issues) for a defined set of SKUs across marketplaces. - Assist with a small number of Walmart item setups, Amazon listing checks, and TikTok Shop listing updates under supervision. Within 3 Months You Will - Independently manage Walmart catalog and item setup, ensuring accurate, compliant listings with proper variations and rich content. - Monitor and act on core performance levers on Walmart (pricing, Buy Box, assortment gaps, conversion) and recommend actions to Sales and Marketing. - Support Amazon FBA inventory planning and listing health (suppressions, policy flags), and present a simple monthly Amazon performance summary for MBR. - Set up and maintain accurate TikTok Shop listings, supporting basic promos and creator/influencer programs with correct SKUs and offers. - Maintain accurate product data (UPCs, dimensions, costs, logistics) and support Finance/Sales on validating key fees, chargebacks, and deductions. - Own a regular reporting rhythm (weekly snapshots, monthly summary) highlighting marketplace performance, risks, and recommended actions. Within 9 Months You Will - Systematically optimize priority SKUs across Walmart, Amazon, and TikTok using data (CTR, CVR, returns, reviews) and run structured tests on content and promotions. - Provide data-driven assortment recommendations by marketplace (hero focus, underperformer fixes/phase-outs, new bundles/platform-specific offers). - Coordinate cross-channel changes to content, pricing, and promos to keep Walmart and Amazon aligned while respecting channel strategies. - Lead day-to-day resolution of operational, listing, and compliance issues; reduce recurring chargebacks/fees by addressing root causes. - Improve and document SOPs/checklists for marketplace operations, delivering at least 2–3 meaningful process/reporting/automation improvements. - Act as a go-to internal contact for Walmart Marketplace, Amazon FBA operations, and TikTok Shop basics, communicating clearly and collaboratively with all stakeholders.

Student Assistant, Marketing – Nordics & Baltic Role Purpose: As Marketing Student Assistant in the Nordics team, you support our Nordic marketing team with day‑to‑day execution and coordination of campaigns, content, and events. You help us bring SteelSeries to life in the Nordic markets by keeping activities running smoothly, ensuring assets are up to date, and contributing with a fresh, digital‑savvy student perspective. Tasks: - Campaign support - Help prepare and execute Influencer & PR campaigns. - Coordinate content and assets with internal stakeholders and agencies. - Update presentations and simple overviews of ongoing activities. - Retail & partner marketing support - Assist with preparation of digital/retail campaigns with our retail partners. - Help maintain asset overviews for key Nordic retail partners - Support with coordination of smaller partner activities and events - Practical coordination & admin - Keep trackers, overviews and shared folders updated. - Help with meeting preparation (agendas, notes, follow‑ups) - Handle ad‑hoc marketing tasks as they come up. Necessary skills: - Marketing & communication - Ongoing studies in marketing, communication, business or similar (preferably someone with 2-3 years left of studying). - Basic understanding of digital marketing and social media - Strong written and spoken English; a Nordic language is a plus - IT & tools - Confident user of MS Office (especially PowerPoint and Excel) - Comfortable working in online tools (SharePoint/Teams or similar collaboration platforms) - Ways of working - Structured and reliable, able to juggle several small tasks - Curious, proactive and not afraid to ask questions - Collaborative mindset and comfortable working with many stakeholders - Preferably you are a gamer yourself, this helps you to understand products, and the audience. AFTER ONE MONTH YOU WILL: Have a basic understanding of our brands, Nordic priorities and key marketing activities. You’ll know the main stakeholders you work with, understand our shared folders and tools, and be able to handle simpler recurring tasks independently (e.g. updating overviews, preparing small asset requests, supporting basic social posts). AFTER THREE MONTHS YOU WILL: Confidently run smaller operational tasks from A–Z, contribute ideas to campaigns and activations, and proactively flag improvements in how we organize assets and campaigns. You will be a trusted support for the Nordic marketing team and a go‑to person for keeping materials, trackers and simple reports up to date. LOCATION & WORK HOURS We have a great office at Havneholmen in Copenhagen. We have a hybrid mindset and do allow you to work from Home, but we also appreciate you showing up at the office. Expected hours on a weekly basis are 15-20 and we are flexible when it comes to exam periods. THE FUN STUFF GN standard student help hourly rate Great office space in Copenhagen with social activities and wellbeing initiatives Free gear and games #LI-GNGroup #LI-Steelseries

SteelSeries makes award-winning, cutting-edge hardware and software products that help PC and Console Gamers on their daily quest for glory. We are looking for a Firmware Engineer with 2-5 years of experience to help develop Firmware for world class PC and Console Gaming Peripheral Products. We are looking for someone that can make a huge impact to our product development and has a serious passion for technology and product development. Why should you work here: - Love what you do - This isn't some B2B product targeted at an industry you have no real interest in. This is a consumer product for Gamers and part of the Gaming Industry. If you are interested in consumer electronics, gaming, or something related, you will love it here. - Solve interesting technical problems - The Firmware Team is fairly small, but versatile. One day, you may be developing code for a gaming mouse and the next day, you may be developing code for a gaming keyboard, controller, or headset. - Make an impact - We are a small company, so if you like being able to make an impact on a daily basis, this is your place. - Be part of Product Development - We are a flat organization and everyone has chances to see how consumer electronics products are built and what goes into bringing them to market. What we are looking for someone who: - Can develop firmware with one or more compiled languages (C, C++, Rust, etc.) - Can develop firmware on the ARM Cortex-M platform, or other similar embedded platforms - Can write technical documentation (firmware specs, etc.) - Can use GCC and Make - Can use best practices for software version control systems such as GitHub - Possesses a degree in Computer Engineering, Electrical Engineering, or equivalent experience Some nice to haves: - Knowledge of best practices like Test Driven Development and Continuous Integration - Can select MCUs and supporting hardware, given a set of product requirements - Has some knowledge of the USB HID standard - Passion for PC or Console Gaming Apply if: - You are smart, inquisitive, and can get things done - You want to make a huge impact and love pushing the boundaries of product development - You take pride in what you do and want to be part of that next great product sitting (hopefully) on the shelf at your local Best Buy store - You like the idea of working in a small company environment, wearing numerous hats and working on a few projects concurrently Don’t apply if: - You require strict organizational structure - You don’t like change - You think having autonomy in the workplace is a bad thing We offer competitive pay, great benefits, and an awesome workplace with people who love gaming and technology. Sorry, we can’t do any visa sponsorship at this time. This position is either remote or based out of our office in downtown Chicago.

Global E-Commerce Operations Specialist We are looking for a Global E-Commerce Operations Specialist to join our growing DTC team. In this role, you will be at the heart of our e-commerce operations — driving commercial performance, owning analytics, and collaborating across functions to deliver outstanding results on a global scale. The Team You Will Be Part Of You will work closely with our DTC team, acting as the primary operational point of contact across Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service. Your work will directly shape the performance of our global E-Commerce platform. Your Contribution Is Appreciated, and You Will: Commercial & Operations (50%) - Deliver commercial and operational initiatives to support business growth across each region - Continuously optimize and improve the end-to-end performance of the E-Commerce platform - Serve as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service Business Analytics & Demand Generation (50%) - Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insights - Manage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefed To Perform Well in This Role, You Will Have: Essential - Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experience - Strong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projects - Advanced proficiency in Microsoft Office programs - Excellent communication skills to effectively interact with a diverse group of business stakeholders - Ability to work both independently and collaboratively as part of a cross-functional team Desirable - Operational and technical knowledge in a DTC business environment - Familiarity with business intelligence software such as Power BI, Qlik, Tableau, or similar - Experience working within an agile framework, including managing backlogs and product ownership - MA or MBA in a related field - Experience with Salesforce or similar E-Commerce platforms - Understanding of the DTC vertical and its relationship with other sales channels within the business The Offer - A full pay package, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan - An environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices - On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally - Wide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionally - Flexible working conditions – hybrid or remote work model within Poland - Possibility to work in a modern office in the centre of Warsaw Join the GN family, a global company with a rich history and a Scandinavian work culture that values inclusion and operates on a flat structure, where everyone's voice matters. #LI-GNGroup

• Serve as a primary support hub for our B2B global sales teams, providing timely assets and information. • Develop and manage creative communications to keep global sales teams aligned on product launches, promotions, and marketing campaigns. • Oversee the product sample set-up and fulfillment process to support sales and marketing initiatives. • Develop presentation slides for QPMs, Sales line reviews etc. • Management of Affiliates within the branded TikTok Shop. • Manage KF Amazon FBA shipments, inventory and forecast to ensure seamless availability and sales velocity. • Project management and tracking all New Product Introduction (NPI) packaging and creative asset tasks within Wrike + Jira; work in close partnership with the Creative Director to ensure all project deadlines and outstanding needs are met. • Track and analyze monthly sell-out data from all channels to calculate and report on product attach rates. • Monitor and analyze metrics from channels to measure and report on ROAS from marketing activities. • Deliver quarterly briefings to the Paid Media and Influencer teams for any direct-to-consumer activity needs. • Act as the Counterfeit & Brand Protection Lead, identifying and coordinating the response to unauthorized sellers and intellectual property violations.

We’re looking for a fast, fearless, and deeply creative Video & Content Editor who loves social media and gaming and has the fire in the belly to make a lot of content very well, very quickly. You’ll be the primary editor in a small social team, crafting native, thumb-stopping video for TikTok, Instagram Reels, YouTube Shorts, X/Twitter, Facebook, Twitch highlights, and more. You combine elite editing craft with a marketer’s mindset: you care about retention graphs, watch time, and shares just as much as transitions and color grading. Alongside the Content, Insights & Planning Manager, you’ll be a key navigator for the Social Media Director, Community Manager, and Esports & Influencer Managers—helping them see what formats, hooks, and stories are truly working and what we should scale globally. You treat attention as something you “day trade” every week: constantly cutting, testing, and iterating in response to what audiences are actually responding to. What You’ll Own & Drive High-volume, high-quality editing - Edit a high volume of platform-native videos with speed and precision—multiple pieces per day/week—while maintaining a consistently high bar for quality and brand voice. - Produce videos optimized for mobile-first, sound-on and sound-off viewing (9:16, 4:5, 1:1, etc.) with strong hooks in the first seconds, tight pacing, and clear storytelling. - Rapidly turn live streams, gameplay, product reveals, sponsor moments, and creator collaborations into short-form highlights and longer-form cutdowns when needed. Creative testing & data-informed iteration - Partner closely with the Content, Insights & Planning Manager to test hooks, intros, formats, captions, and thumbnails; use performance data to decide which edits to scale, tweak, or kill. - Treat analytics as creative feedback: you’re excited to change your edit style based on watch-time drop-offs, replay rates, or comment sentiment. - Help the team build a culture of constant, low-friction experimentation rather than chasing one “perfect” hero asset. Trend and culture-native storytelling - Stay deeply plugged into gaming culture, memes, slang, platform-native humor, and niche sub-communities (competitive players, casual gamers, streamers, etc.) and reflect that fluently in your edits. - Ensure we show up authentically on each platform and for each region—respecting local nuances while protecting the core SteelSeries brand voice. Systems, templates & speed for the whole team - Curate and maintain a library of editable project files, templates, lower-thirds, color presets, motion graphics, SFX, and music beds that make it easier and faster for you and others to execute. - Build repeatable systems and checklists that shorten production cycles and allow the team to scale content output without losing consistency. - Collaborate with the broader social, creative, and influencer teams to define best practices for shooting, framing, and delivering footage so downstream edits are faster and cleaner. Quality, compliance & organization - Implement platform best practices for captions, on-screen text, motion graphics, and sound design to maximize view-through and engagement. - Ensure all edits meet accessibility, copyright, and brand safety standards (e.g., captioning, subtitles, music licensing). - Maintain clean project structure, version control, and documentation so other editors can easily pick up your work. What We’re Looking For Experience & craft - Extensive experience editing social-first content for TikTok, Instagram Reels, YouTube Shorts, X/Twitter, Facebook, and similar platforms, with a portfolio that proves it. - Deep proficiency in Adobe Premiere Pro (or equivalent) and strong skills in After Effects/motion graphics, basic color correction, and audio mixing. - Demonstrated ability to work fast at scale—delivering multiple strong edits per week without losing narrative clarity or brand consistency. - Experience with captioning, subtitles, sound design, and accessibility best practices across platforms. Mindset & behaviors - You see yourself as a marketer-editor: you care about the numbers and the storytelling equally. - A passion for making: your instinct is to open the timeline and start cutting, not to over-theorize. You ship, learn, and ship again. - Data doesn’t offend you—it excites you. If a format you love underperforms, you’re the first to propose a new hook or structure and test it. - You speak the language of gaming communities while keeping us on-brand; you know when a meme will land and when it will backfire. - You’re comfortable giving and receiving feedback quickly and directly, and you actively help the rest of the team improve their video instincts. Bonus points - Experience with 3D text/graphics, motion templates, or web-native templates that speed up re-edits. - Familiarity with clipping workflows from livestreams, VO/ADR coordination, or sponsor integration. - Evidence that your edits have moved the numbers (e.g., projects where your approach increased CTR, watch time, or shares).