Role Overview We are seeking a highly organized and technical Ad Operations Specialist to serve as the execution engine for our paid media campaigns. This is a "hands-on-keyboard" role designed for a digital marketing professional with proven experience trafficking, managing, and optimizing campaigns across Google Ads, Meta, and Programmatic Display platforms. Because we specialize in online-to-offline solutions, you will be heavily involved in local digital marketing—deploying highly targeted, geo-specific campaigns at scale. You will live in the ad platforms and tracking tools, ensuring our campaigns launch flawlessly, pace correctly, and track accurately. Key Responsibilities - Campaign Setup & Trafficking: Manually build, configure, and QA campaigns within Google Ads, Meta Ads Manager, and Demand-Side Platforms (DSPs). You are the final checkpoint before campaigns go live. - Local & Multi-Location Execution: Leverage bulk-sheet uploads (e.g., Google Ads Editor) to execute high-volume campaign rollouts across hundreds of localized markets, ensuring strict adherence to geo-targeting parameters. - Daily Optimization & Pacing: Monitor active campaigns daily, adjusting bids, budgets, and targeting settings to ensure maximum efficiency and proper budget pacing. - Platform Troubleshooting: Act as the technical "fixer" for media delivery—resolving disapproved ads, fixing broken tracking tags, and addressing platform-specific errors in the UI.

About the client: Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns. About the role: We are seeking an experienced Operations Manager to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management. The Operations Manager will be responsible for project management, team coordination, and ensuring accountability for deadlines. They will play a critical role in optimizing workflows, standardizing processes, and ensuring that the team operates efficiently and effectively. Digital Marketing Agency experience is a plus. What you’ll be doing: - Oversee project management system (Zoho) and ensure alignment with business processes. - Conduct and lead daily team meetings to track project progress and team accountability. - Monitor and track deadlines to ensure timely delivery of client projects. - Develop and optimize SOPs and workflows to improve efficiency. - Collaborate with leadership to implement strategic initiatives that enhance operational performance. - Ensure the smooth onboarding of new team members, providing guidance on workflows and expectations. - Manage and optimize team productivity by identifying inefficiencies and resolving operational bottlenecks. - Oversee team coordination across different time zones to maintain seamless communication and workflow execution. Who are we looking for? - 3+ years of experience in an Operations or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in workflow optimization and process standardization. - Experience managing remote teams, ideally of around 15+ people in an agency setup. - Strong analytical skills with the ability to identify inefficiencies and implement effective solutions. - Excellent communication skills with the ability to lead and motivate teams. - Experience conducting daily stand-ups and team meetings to ensure project accountability. - Experience working in digital marketing agencies is required. - US experience is required. Position: Operations Manager Remote Status: Fully Remote Preferred Location: South Africa, Latin America, Pakistan Working Hours: 9 am - 6 pm EST Holidays: US Federal Holidays Salary: USD 2200 - USD 2800 per month Internal Job ID: 1237

About the client: Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns. About the role: We are seeking an experienced Operations Manager to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management. The Operations Manager will be responsible for project management, team coordination, and ensuring accountability for deadlines. They will play a critical role in optimizing workflows, standardizing processes, and ensuring that the team operates efficiently and effectively. Digital Marketing Agency experience is a plus. What you’ll be doing: - Oversee project management system (Zoho) and ensure alignment with business processes. - Conduct and lead daily team meetings to track project progress and team accountability. - Monitor and track deadlines to ensure timely delivery of client projects. - Develop and optimize SOPs and workflows to improve efficiency. - Collaborate with leadership to implement strategic initiatives that enhance operational performance. - Ensure the smooth onboarding of new team members, providing guidance on workflows and expectations. - Manage and optimize team productivity by identifying inefficiencies and resolving operational bottlenecks. - Oversee team coordination across different time zones to maintain seamless communication and workflow execution. Who are we looking for? - 3+ years of experience in an Operations or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in workflow optimization and process standardization. - Experience managing remote teams, ideally of around 15+ people in an agency setup. - Strong analytical skills with the ability to identify inefficiencies and implement effective solutions. - Excellent communication skills with the ability to lead and motivate teams. - Experience conducting daily stand-ups and team meetings to ensure project accountability. - Experience working in digital marketing agencies is required. - US experience is required. Position: Operations Manager Remote Status: Fully Remote Preferred Location: South Africa, Latin America, Pakistan Working Hours: 9 am - 6 pm EST Holidays: US Federal Holidays Salary: USD 2200 - USD 2800 per month Internal Job ID: 1237

About the client: Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns. About the role: We are seeking an experienced Operations Manager to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management. The Operations Manager will be responsible for project management, team coordination, and ensuring accountability for deadlines. They will play a critical role in optimizing workflows, standardizing processes, and ensuring that the team operates efficiently and effectively. Digital Marketing Agency experience is a plus. What you’ll be doing: - Oversee project management system (Zoho) and ensure alignment with business processes. - Conduct and lead daily team meetings to track project progress and team accountability. - Monitor and track deadlines to ensure timely delivery of client projects. - Develop and optimize SOPs and workflows to improve efficiency. - Collaborate with leadership to implement strategic initiatives that enhance operational performance. - Ensure the smooth onboarding of new team members, providing guidance on workflows and expectations. - Manage and optimize team productivity by identifying inefficiencies and resolving operational bottlenecks. - Oversee team coordination across different time zones to maintain seamless communication and workflow execution. Who are we looking for? - 3+ years of experience in an Operations or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in workflow optimization and process standardization. - Experience managing remote teams, ideally of around 15+ people in an agency setup. - Strong analytical skills with the ability to identify inefficiencies and implement effective solutions. - Excellent communication skills with the ability to lead and motivate teams. - Experience conducting daily stand-ups and team meetings to ensure project accountability. - Experience working in digital marketing agencies is required. - US experience is required. Position: Operations Manager Remote Status: Fully Remote Preferred Location: South Africa, Latin America, Pakistan Working Hours: 9 am - 6 pm EST Holidays: US Federal Holidays Salary: USD 2200 - USD 2800 per month Internal Job ID: 1237