• Manage contact center staff and operations for department • Maintain and grow services by developing positive customer relationships and high levels of customer satisfaction • Provide management direction and assistance in resolving issues and complaints by team members, physicians, patients and referring physician offices • Oversee patient scheduling and registration functions ensuring that patients are scheduled at the right time, with the right provider at the right location with the right information • Ensure staff has adequate training and resources to properly field patient needs and address insurance issues • Ensure that immediate and appropriate action is taken via triage of urgent medical conditions • Work closely with physicians to ensure provider schedules are built appropriately to reflect practice goals and needs • Strategize with other department leaders to continue to improve patient access to department and providers • Develop and implement performance and quality improvement processes related to patient scheduling, template and access; monitor for effectiveness of these processes • Interface with Director of Clinical Operations, clinic managers, billing manager, coding manager and nursing staff to assure patient contact services are relevant, effective and efficient • Provide reports and analysis on contact center services

Summary CHENEGA INDUSTRIAL GROUP, LLC San Antonio, TX / Remote The Safety Manager, Fuels is responsible for the management of the health & safety program to include the development of all SOPs, maintenance of all health & safety documentation, and implementation of the health & safety program throughout the organization to include implementation of the audit process to ensure the program is being executed effectively. Responsibilities - Develop and implement the Fuels Health & Safety Manual and program. - Provide training to and development of all Site Safety & Health Officers and supervision with safety responsibilities. - Implement audit program to provide regular in-the-field monitoring of the safety program in compliance with both internal company requirements and as directed contractually to meet client requirements. - Communicate effectively with assigned team members, as well as company support teams as needed to meet client project/program requirements. - Participate in periodic business plan and strategy development, as directed by supervisor. - Lead periodic team meetings and conference calls, as directed by supervisor. - Develop safety training program and manage electronic documentation of all employee certifications. - Develop technical proposal templates and specific technical proposal sections as required. - Develop standard health & safety work plan templates and specific work plans as required. - Travel regularly to job site locations to perform audits. - Perform/manage case management to include root cause analysis and implementation of corrective action plans. - Manage all significant safety equipment programs including air monitoring, fall protection, - Support Senior Leadership in preparation of annual business plan development and execution. - Other duties as assigned Qualifications - Minimum of ten (10) years progressive project/program safety management experience in fueling systems repair & maintenance or construction. - Minimum five (5) years of DoD Fuel Systems Maintenance, Repair, and construction project exposure. - Minimum five (5) years case management experience. Preferred Qualifications - Bachelor of Science Degree in construction related safety practice. - OSHA 40 Certification. - OSHA Train-the-Trainer Certifications. Knowledge, Skills and Abilities - Business Management/leadership training, preferred. - Familiar with DoD Fuel Facility UFGS, UFC, EM-385 requirements. - Ability to write hazardous material abatement work plans. - Proficiency in Microsoft Office suite of programs. - Effective verbal/written communication skills. Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) - While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Teleworking Permitted? Yes Teleworking Details 100% Remote Estimated Salary/Wage USD $110,000.00/Yr. Up to USD $140,000.00/Yr.

Summary CHENEGA INDUSTRIAL GROUP, LLC San Antonio, TX / Remote The Quality Manager, Fuels shall be responsible for the management of the quality program to include the development of all SOP’s, maintenance of all quality assurance documentation, and implementation of the program throughout the organization to include implementation of the audit process to ensure the program is being executed effectively. Responsibilities - Maintain and implement the Fuels Quality Manual and program - Provide training to and development of all Quality Control Managers - Implement audit program to provide monitoring of the quality program in compliance with both internal company requirements and as directed contractually to meet client requirements - Communicate effectively with assigned team members, as well as company support teams as needed to meet client project/program requirements - Participate in periodic business plan and strategy development, as directed by supervisor - Lead periodic team meetings and conference calls, as directed by supervisor - Develop technical proposal templates and specific technical proposals sections as required - Develop standard technical and management work plan templates and specific work plans as required - Develop and implement welding program to include all documentation requirements - Support Senior Leadership in preparation of annual business plan development and execution - Other duties as assigned Qualifications - Minimum ten (10) years’ progressive quality program management experience in fueling systems repair & maintenance or construction may be substituted for education. - Minimum ten (10) years’ Fuel Systems Maintenance, Repair & Construction technical knowledge and experience Preferred Qualifications - B.S. in construction or engineering - American Petroleum Institute (API) 570 Piping Inspector Certification - API 653 Aboveground Tank Inspector Certification - NACE International Level I Coatings Inspector Certification - Steel Tank Institute Tank Systems Inspector Certification - USACE QCMC Training - PMP Training or Certification Knowledge, Skills and Abilities - Proficient in Microsoft Office suite. - Specialized quality assurance / quality control training. - Familiar with DoD Fuel Facility UFGS, UFC, EM-385 requirements. Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) - While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Teleworking Permitted? Yes Teleworking Details 100% Remote Estimated Salary/Wage USD $110,000.00/Yr. Up to USD $140,000.00/Yr.

• The Manager, Healthcare Strategy for EXL’s Payment Integrity Strategic Growth Unit (PI SGU) is a role with high visibility & impact designed to amplify the effectiveness of the PI SGU head and drive the strategic priorities for the unit. • This role will serve as a trusted advisor, strategic partner, and an extension of the SGU head, interface with leads from client-facing PODs, analytics, operations, technology, sales, and other enabling functions. • This role will support the SGU’s Project Management Office (PMO). • This role will ensure smooth coordination across SGU, drive leadership reporting and communication, mitigate risks, and be the primary liaison to Executive Leadership.