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Dynatrace logo
Dynatrace

Dynatrace is a global application performance management software firm and a former member of Compuware. As an employer, the company is in support of helping its team achieve a hea

Lead Data Scientist

Data ScientistData ScientistFull TimeRemoteSeniorTeam 5,200Since 2005

Location

Spain

Posted

57 days ago

Salary

0

Seniority

Senior

Bachelor Degree9 yrs expEnglishAWSGraphdbLlmsMlNeo4JNlpPythonRagSnowflake

Job Description

Lead Data Scientist

Dynatrace

Your role at DynatraceDynatrace makes it easy and simple to monitor and run the most complex, hyper-scale multicloud systems. Dynatrace is a full stack and completely automated monitoring solution that can trackevery user, every transaction, across every application. Our team is looking for a Lead Data Scientist specialized in Large Language Models (LLMs) to design, build, and scale generative AI capabilities for real-world, enterprise-grade use cases. In this hands-on technical leadership role, you’ll own the end-to-end LLM stack, from data/knowledge, Ingestion and retrieval to prompt and tool-use architecture, evaluation frameworks,safety/guardrails, and cost/latency optimization. Your Tasks • Own the LLM system architecture: Retrieval pipelines, prompt/tool design, routing/fallbacks, safety layers, and telemetry, optimized for quality, latency, and cost. • Establish technical standards for RAG: content ingestion, chunking/windowing, hybrid retrieval, reranking, query understanding, and structured output contracts. • Define evaluation strategy: Create a rigorous eval suite covering answer correctness, attribution/grounding, toxicity/safety, privacy leakage, determinism, latency, and cost. • Formalize LLMOps: Versioning for prompts/datasets/models, experiment governance, prompt and dataset registries, and promotion criteria from dev - staging - prod. • Drive tool/agent design: API schema design for function calling, error handling, recovery strategies, self-correction, and guardrail integration. • Make build-vs-buy calls: Weigh managed providers vs. open-source/self-hosted, considering performance, cost, IP, privacy, and compliance. • Mentoring: Provide deep technical mentorship on prompting, retrieval design, evals, and safe deployment; lead reviews of prompts, pipelines, and evaluation reports. Hands-on Data Science • Implement end-to-end RAG systems: ingestion - chunking - embeddings - hybrid search - rerank - prompt assembly - tool calls - post-processing. • Engineer robust prompts/tools: reusable templates, multi-turn strategies, structured outputs via JSON Schema/Pydantic. • Select/tune models: foundation models, embeddings, rerankers; apply LoRA/PEFT or distillation when justified. • Build eval corpora: golden sets, KPIs for accuracy, groundedness, deflection, tool success. • Implement guardrails: PII/PHI detection, policy prompts, jailbreak resistance, filters, safety scorecards. • Productionize: ship resilient services with analytics, alerts (drift, quality, cost), SLOs, etc. • Optimize for scale: token, latency, cost; caching, context packing, batching, speculative decoding, routing by intent What will help you succeedMinimum requirements: • Advanced CS/AI/ML degree or equivalent, strong ML background. • 7+ years DS/ML, 3+ years NLP /LLMs, shipped production systems. • Python and core ML stack: 5+ years of professional Python. • Data engineering for unstructured data (3+ years): text processing, parsing, embedding- friendly preprocessing. • Proven RAG expertise (1+ years): embeddings, retrieval, reranking, chunking. • Evaluation depth (1+ years): offline/online evals for accuracy, grounding, safety. • Safety/privacy (1+ years): moderation, PII/PHI redaction, policy enforcement. • LLMOps (1+ years): prompt/version management, experiment tracking, monitoring. • Excellent communication: explain trade-offs, drive data decisions. Desirable experiance: • Serving/scaling: vLLM/TGI, Ray Serve, Triton; GPU/CPU trade-offs. • Tuning/distillation: LoRA/PEFT, safety alignment, synthetic data. • Domain: observability, support systems, multilingual, regulated environments. • Cloud/security: Snowflake/AWS, managed vs self-hosted. • Experience with graph-based knowledge bases (e.g., GraphDB, Neo4j) and knowledge graphs to complement RAG systems with entity modeling and relationship-aware retrieval. Why you will love being a Dynatracer• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries • An environment that fosters innovation enables creative collaboration and allows you to grow • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals • A truly international mindset with Dynatracers from different countries and cultures all over the world, and English as the corporate language that connects us all • A culture that is being shaped by our global team’s diverse personalities, expertise, and backgrounds • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you’re applying for, we offer you a relocation allowance and support with your visa, work permit,accommodation .

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Sabbatical, Free snacks and drinks, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Hybrid work model, President's club, Wellness days

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