Sabre Corporation

• Utilize internal data and tools, tap into industry relationships and leverage savvy networking skills to generate new sales leads • Effectively communicate product value, features, and benefits unique to each buying scenario in a compelling manner • Build trusting and productive relationships with key influencers, industry organizations, teammates and internal partners • Build expertise in travel technology, landscape, overall market trends and Sabre’s product suite • Synthesize information learned from customers to provide meaningful market insights to improve products, marketing, and sales efforts • Represent company at industry events (travel 10-25% of time)

• Work with subject matter experts from airlines to identify opportunities for leveraging data to deliver insights and actionable prediction of customer behavior and operations performance. • Assess the effectiveness and accuracy of new data sources, data gathering and forecasting techniques. • Develop custom data models and algorithms to apply to data sets and run proof of concept studies. • Leverage existing Statistical and Machine Learning tools to enhance in-house algorithms. • Collaborate with software engineers to implement and test production quality code for AI/ML models. • Develop processes and tools to monitor and analyze data accuracy and models’ performance. • Demonstrate software to customers and perform value proving benchmarks. • Calibrate software for customer needs and train customer for using and maintaining software. • Resolve customer complaints with software and respond to suggestions for enhancements.

• Leverage expert knowledge across multiple product domains to support solutioning of complex industry problems and act as a mentor/lead to more junior staff. • End to end oversight and responsibility for designing functionally and technically sound solutions to complex business problems in travel technology, driving the industry's transition from legacy PSS environments to dynamic, AI-driven retailing and Offer-Order ecosystems. • May be responsible for multiple major projects requiring innovative solutions that advance the overall Product strategy. • Engage customers (internal and external) in business, strategy, and ROI-based discussions to understand how we can help deliver value. • Collaborate with product management, engineering, consulting and commercial teams to develop compelling solutions that resonate with our customers. • Interact with key customer business and technology experts to understand the core business needs, current technology employed, and articulate how Sabre’s capabilities can address those needs. • Achieve a strong understanding of the full functional value of Sabre suite of products and how they integrate with other systems. • Actively participate in and lead process improvement initiatives, with a specific mandate to champion and operationalize AI growth and innovation, embracing new industry technology standards. • Participate in the review and response to complex sales opportunities and RFPs.

• HUB Application Support & Maintenance - Maintain, troubleshoot, and enhance existing Power Apps Canvas applications supporting the HUB platform. • Perform root-cause analysis for user-reported issues including app crashes, data load failures, and Power Fx formula errors. • Diagnose and resolve issues related to SharePoint Online list performance, delegation limits, and large dataset handling. • Review, debug, and optimize Power Automate cloud flows supporting HUB notifications, approvals, and data movement. • Partner with business users to reproduce issues, validate fixes, and deploy updates using controlled change practices. • Business Analysis & Delivery - Analyze business and user needs, document requirements, and translate them into clear system requirement specifications. • Gather critical information from stakeholder meetings and produce useful reports and documentation. • Prioritize initiatives based on business needs and requirements. • Ensure delivered solutions meet documented business needs and functional requirements. • Manage multiple projects and competing priorities, provide timely status updates, and communicate risks or blockers. • Operational Support & Documentation - Update and maintain required information in spreadsheets and supporting documentation. • Perform quality assurance checks to validate data accuracy and solution functionality. • Document, update, implement, and maintain procedures. • Document and communicate results of work efforts to stakeholders and management. • Support successful delivery, enhancement, monitoring of deliverables, and timely project completion. • Stakeholder Engagement - Work closely with and serve as a liaison between Vendor Management, business stakeholders, Suppliers, and Procurement teams. • Effectively communicate insights, recommendations, and plans to cross-functional team members and leadership.

• Lead end-to-end implementation and optimization of Sabre solutions for strategic OTA customers. • Act as a senior technical advisor across integration, rollout and post go-live phases. • Influence solution design by partnering with account teams, product and engineering stakeholders. • Drive customer adoption through tailored enablement, training and technical consultation. • Share best practices and provide thought leadership across the consulting team and broader organization.

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Service and Support General Job Description (MUST BE EDITED FOR SPECIFIC JOB POSTING): Team Description The service and support team maintains direct contact with customers pre-sale or post-sales or both. Role and Responsibilities: - Customer service includes communication via telephone, email, chat or through other social media platforms - Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s) - Ensures delivery of objectives and client expectations are met in accordance with contractual obligations - Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures - Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products - Interact with customer and functional organizations to develop specifications for content of courses - Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services - Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: - product support specialist - product support analyst - systems integration engineer - technical support - customer service - customer training - sales support Qualifications and Education Requirements: - Minimum High School diploma, University student or graduate. Technical experience strongly desired - Demonstrates good time management and priority setting skills - Demonstrates effective teamwork skills - Demonstrates ability to work under pressure and handling complexity - Proficient English and Spanish written and oral communication skills - Must be organized, able to multi-task and work in all areas as needed - Proven analytical and troubleshooting skills - Excellent customer service skills - Travel Industry background is desired. - Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) - ITIL/ XML/ SQL/ API Programming - Experience using Salesforce CRM tool We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. The Head of Sales will be a member of the Agency Marketplace team reporting to the Regional Director for DACH. The successful candidate will be responsible for leading the German Commercial Team. The ideal candidate will have proven experience in Sales & Account Management and a good understanding of the German landscape, with the ability of leading a dynamic team and a deep understanding of DACH travel tech landscape. MAIN DUTIES & RESPONSIBILITIES: - Full accountability for leading the Agency Marketplace commercial organization and delivering sustainable results in the DACH markets - Define and implement strategies that boost team performance. - Responsible for developing and nurturing multiple key client relationships with the German customers complemented with superior customer service. - Demonstrate a deep understanding of the industry ecosystem, customer ownership structures, personas and future strategies. - Determine and understand customer critical business issues to present and demonstrate Sabre’s capabilities as the best possible technology solution for a long term and mutually beneficial partnership. - Define what is needed to deliver the value that business decision makers seek and communicate how these planned changes will deliver tangible value and measurable benefits. - Monitor the performance of a cross functional teams of consultants, individual contributors and sales people internally and externally connected to Sabre. - Use the critical thinking to assess current ways of working and identify opportunities for improvement as well as creativity to propose business solutions that add value in conjunction. - Stay informed of industry trends and emerging market opportunities to make data-driven decisions. - Manage internal and customer discussions ranging from technical contributors to C/VP level and present Leadership level overviews and business cases. REQUIREMENTS: Must Have Skills: - Proven track record in a commercial leadership role with full responsibility of sales and earning results - 5-10 years in a Saas Sales management environment. Experience in identifying and capturing new business opportunities while expanding relationships with existing clients to foster long-term engagements. - Strong interpersonal skills and the ability to build relationships and influence senior decision-makers. - A passion for understanding clients' needs and delivering tailored solutions to help them succeed. - A consistent track record of exceeding sales quotas and driving revenue growth in accordance with assigned individual and team targets. - A strong a relevant network across the DACH region. - Prior travel industry expertise - Strategic thinker with a strong commercial acumen. - Proven experience in sales & account management. - Expertise in both the strategic and tactical aspects of leading the sales function with ability. to build and maintain strong relationships internally and externally. - Extensive understanding of the DACH market landscape including competitive information, key trends, opportunities and threats. - Proven ability of influencing cross-functional teams within a matrix organization. - Strong internal and external customer relationship-building and negotiation skills. - Extensive people management experience with ability to motivate and lead through a change. - Excellent written and verbal communication skills; ability to lead and direct multiple projects simultaneously. - Ability to work in a competitive and targeted sales environment. Nice to Have Skills: - University degree, MBA an asset. Important: Disclaimer: The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business requirements. Benefits - Very competitive compensation with attractive Performance Reward scheme - In addition to market relevant paid vacation for the time between Christmas and New Years Eve - Culture of participation and opportunity to make and impact for the German and entire Sabre team - Work in multi-cultural project teams - Formal and informal rewards, recognition and acknowledgement programs. - Career development plans available. - Lots of fun and employee development events. We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. #LI-Remote#LI-PS1

• Lead discovery, scoping and solution design across complex engagements to ensure technical feasibility. • Drive technical pre-sales cycles with Sales to present compelling product demonstrations. • Design scalable solutions leveraging Global Distribution Systems (GDS), New Distribution Capability (NDC) and Application Programming Interfaces (APIs). • Produce clear technical documentation to support sales strategy and delivery phases. • Collaborate with product, delivery and engineering teams to provide structured customer feedback. • Involves: up to 30% travel

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Team Description Our team is looking for a Sr Product Technology Consultant. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. Develop and drive the strategic direction for one of the leading global travel technology companies. Role and Responsibilities - Responsible for the project management and delivery of IT consulting services - Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems - Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs - Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption - Proactively consult with your customers on best practices for Sabre solutions - Map Sabre solutions and customer needs to drive differentiated value and optimal performance - Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products - Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers - Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops - Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack - Provide project management guidance and oversight of key technical engagements to ensure successful implementations Qualifications and Education Requirements - Minimum 3 years of relevant work experience - Bachelor’s degree - Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering - Deep understanding of the travel industry and ecosystem - Proficient knowledge and hands on experience with Sabre products with hands-on experience - Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives - Excellent customer service and communication skills - Familiarity with mid/back-office tools and corporate/leisure online booking tools - Ability to analyze and trouble-shoot - Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment - Experience with Sabre APIs using tools such as Soap or Postman - Competency in training technical teams on functional and business processes - Knowledge of NDC Nice to have - Experience with MCP Server and Agentic-ready APIs We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.

• Advocate for Sabre’s Agentic AI APIs as the core layer for autonomous travel agents and personalized concierge services. • Guide CTOs on integrating LLMs with Sabre’s domain-specific travel data. • Build "Art of the Possible" POCs demonstrating reasoning, tool-calling, and execution within our Agentic platform. • Translate Agentic workflows (planning, memory, task decomposition) into business value for founders and VCs. • Act as the bridge between Silicon Valley developers and Sabre’s AI Research team to influence our roadmap.