Wir sind die ABS Group – seit über 30 Jahren Dein Partner für Outsourcing-Dienstleistungen. Unsere Tochterfirma, die CST energy services GmbH ist auf Kundenservice-Projekte in der Energiewirtschaft spezialisiert und sucht Verstärkung! Die CST energy services GmbH ist der Ansprechpartner für Stadtwerke und Energieversorger. Egal ob Zählerstände erfassen oder Abrechnungen klären – mit über 20 Jahren Erfahrung sind wir die Profis in der Energiewirtschaft! Energie ist mehr als nur ein Produkt – sie verbindet Menschen, Prozesse und Verantwortung. Genau hier kommst du ins Spiel. Für eines unserer Kundenservice-Projekte in der Energiewirtschaft suchen wir engagierte Persönlichkeiten, die mit Fachwissen, Serviceorientierung und Herz unsere Kundinnen und Kunden unterstützten. Du sorgst dafür, dass bei unseren Kundinnen und Kunden alles rund um ihre Energieverträge reibungslos läuft. Dabei übernimmst du unter anderem folgende Aufgaben: - Du klärst und korrigierst Rechnungen - Du erklärst auch komplexe Abrechnungen verständlich - Du bearbeitest Anfragen zum Lieferbeginn und zum Wechsel des Energieanbieters - Du prüfst Zählerstände und Abrechnungsgrundlagen und verfolgst diese nach - Du bearbeitest Vertragsangelegenheiten - Du kümmerst dich eigenständig um einzelne Fälle und dokumentierst diese sorgfältig - Du stimmst dich mit internen Fachabteilungen ab, um passende Lösungen zu finden - Du kommunizierst schriftlich und telefonisch mit unseren Kunden:innen Das bringst du mit: - Idealerweise erste Erfahrungen im Kundenservice - wünschenswerte Vorkenntnisse im deutschen Energiemarkt sowie in den relevanten gesetzlichen Rahmenbedingungen - Sicherer Umgang mit MS Office sowie die Bereitschaft, dich schnell in neue Systeme einzuarbeiten - Eine selbstständige, strukturierte und flexible Arbeitsweise - Ausgeprägte Serviceorientierung und eine klare, freundliche Kommunikation - Teamfähigkeit sowie Freude an bereichsübergreifender Zusammenarbeit - Sehr gute Deutschkenntnisse in Wort und Schrift Das bieten wir dir: - Ein unbefristetes Arbeitsverhältnis - Ein hybrides oder 100% Homeoffice Arbeitsmodell - 26 Tage Urlaub, steigend mit deiner Betriebszugehörigkeit - Ein festes Grundgehalt mit erreichbaren Zulagen - Eine strukturierte und gründliche Einarbeitung über unsere interne Akademie - Attraktive Mitarbeiterrabatte sowie ein Empfehlungsprogramm - Betriebliche Altersvorsorge und Gesundheitsmanagement - Bezuschussung eines Jobtickets Bist Du bereit, Energie in Deine Karriere zu bringen? Dann freuen wir uns auf Deine Bewerbung!

• Work and collaborate in a team environment to grow Interface business across all key market segments and product lines • Develop new and grow existing relationships to drive specifications with established assigned key end users and A&D firms and develop business with other high potential end users and A&D firms • Learn the Interface sales process for each of the key market segments. • Learn Interface’s product offerings and value propositions within the key market segments. • Learn and leverage Interface pricing strategy. • Build designer and user advocacy for the entire portfolio of Interface products within the key market segments. • Work with regional counterparts and territory teammates to identify and close cross-selling opportunities. • Lead and collaborate with teammates on negotiations. • Identify and remove barriers to closing the sale. • Identify, develop, and bring to order project opportunities using the influence of A&D firms, end users and dealer contacts. • Leverage sales support resources provided: Regional Sales Directors, Key Account Directors (Regional, Healthcare, Industry), Global Account Directors, Sales Support Coordinators, Technical and Maintenance specialists, and other internal functional support teams. • Grow the number of specifications year over year within the key market segments. • Build and sustain a smart dealer environment within the territory supported by Regional Sales Director and other sales supports. • Execute the following administrative related duties in a timely manner, as per Regional Sales Director, Area Vice President, and Human Resources: Provide accurate and timely sales reports and forecasts • Manage all expenses within budget set and submit expense reports. • Leverage Salesforce CRM to manage business activities and maximize efficiency.

• Manage your book of business; sell new products and expand existing renewals to meet quarterly targets • Lead account strategy and manage the sales cycle for new sales and renewals • Produce new opportunity pipeline each week to meet quarterly and annual quota targets • Be a model representative of Autodesk. Lead presentations to clients, build trusted-advisor relationships with customers, and attend marketing events/conferences • Exemplify team-selling culture. Collaborate with your extended account team, which include: Business Development Rep, Technical Solutions Executive, Customer Success Managers, channel partners, and many other team members • Deliver accurate forecasts of your business • Lead strategic account planning for your accounts, collaborating with extended account team

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. Position Summary: The Commercial Risk Client Executive is responsible for the management and service of complex commercial accounts and functions at a strategic level to develop and retain consultative relationships with clients. He/she must also evaluate and educate clients on missing or newly available coverage options. Principal Responsibilities: - Acquires and retains large, complex clients through a deep understanding of risk, risk mitigation, and insurance architecture and the ability to leverage and effectively communicate that knowledge in direct alignment with client operations. - Develops trusted partnerships with key insurance company partners and broker representatives. - Leads internal discussions on client renewals including coverage comparisons, pricing comparisons, historical loss experience, and projected loss picks. - Prepares complex submissions for the marketplace, including loss picks, deductible stratification, endorsement requests, and exposure information. - Coordinates client team including Account Management, Risk Mitigation, Claims Consulting and Risk Analysts to ensure service standards and key deliverables exceed clients’ expectations. - Assesses final audits to ensure accuracy between client and insurance company partner audit teams’ identification of risk. - Actively builds trusting relationships with clients, insurance company partners and brokers, and the firm’s advisors, partners, and leaders through personal integrity and industry expertise. - Shares deep insurance expertise with firm’s advisors, account managers and other colleagues to advise, develop and train. Education, Experience, Skills and Abilities Requirements: - Obtain and maintain state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment). - A minimum of seven (7) years of commercial insurance experience. - Excellent verbal and written communication skills that inspire loyalty and commitment from others. - Ability to analyze complex risk exposures, existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping. - Exceptional technical knowledge of insurance coverage, contracts, insurance market conditions and carrier underwriting appetites with ability to adjust strategy to protect future interests. - Experience in reviewing, placing and negotiating loss sensitive casualty and workers compensation placements including captive structure is preferred. - Preferred industry specialization, such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, Services, etc. - Makes sound judgements and decisions based on objective analysis and multiple perspectives. - Intermediate to advanced knowledge of Microsoft PowerPoint, Outlook, Excel, and Word. - Working knowledge in Sagitta is preferred. - Designations preferred, including CPCU, CIC, CRM, or ARM. - Demonstrates the organization’s core values, exuding behavior that is aligned with corporate culture. Special Working Conditions: - Fast-paced multi-tasking environment which will, at times, require travel. Important Notice: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues. #LI-NS1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.