• Serve as the sole Salesforce administrator, managing user access, profiles, roles, security settings, and permissions. • Configure and optimize Salesforce objects, fields, workflows, validation rules, page layouts, and automation to support GTM teams. • Troubleshoot and resolve Salesforce performance issues, data inconsistencies, and system errors without reliance on external resources. • Develop and maintain dashboards, reports, and forecasting models for Sales, Marketing, and Customer Success teams. • Continuously assess CRM efficiency and propose enhancements to improve sales productivity and data accuracy. • Independently manage and maintain integrations between Salesforce and GTM tools such as Outreach, Gong, ZoomInfo, DealHub, and marketing automation platforms (HubSpot). • Own API connections, data syncs, and automation workflows (Workato), ensuring seamless data flow across platforms. • Evaluate, implement, and manage new tools and technologies to enhance sales, marketing, and customer success operations. • Identify manual, time-consuming processes within the sales cycle and implement automated workflows in Salesforce and GTM tools. • Work closely with Sales, Marketing, Customer Success, RevOps, and Finance, acting as the sole systems resource for all GTM technology needs. • Provide training, documentation, and enablement support for sales reps, SDRs, and CSMs using Salesforce and other tools. • Collaborate with RevOps and Finance teams to ensure contract management, data privacy, and revenue policies align with system configurations. • Design and implement AI-driven workflows within Salesforce, leveraging tools such as Salesforce Einstein and Agentforce to improve productivity and decision-making across GTM teams. • Identify high-impact use cases for AI agents (e.g., lead qualification, next-best-action recommendations, pipeline inspection, and automated follow-ups) and deploy scalable solutions.

Title: LIMS SME Overview We are seeking an experienced LIMS Subject Matter Expert (SME) to support a global assessment initiative for a major life sciences client. This role will focus on evaluating current laboratory systems, identifying operational gaps, and recommending the optimal Laboratory Information Management System (LIMS) solution to standardize lab operations across the organization. The ideal candidate will bring deep functional expertise in multiple LIMS platforms, a strong understanding of pharmaceutical manufacturing processes, and a proven track record in consulting engagements. Key Responsibilities - Lead the functional assessment of existing LIMS platforms across global lab operations. - Evaluate multiple LIMS solutions such as LabWare, LabVantage, and STARLIMS, providing objective recommendations based on client needs. - Collaborate with client stakeholders and the consulting partner Gartner to assess current systems and define the future-state LIMS strategy. - Identify and document system gaps in compliance, data integrity, and workflow efficiency. - Support the development of a roadmap for LIMS standardization across 17 initial labs, with scalability to over 350 global labs. - Provide expert insight into regulatory compliance and best practices for lab systems in pharmaceutical manufacturing. - Prepare and present findings and recommendations to executive and technical leadership teams. Qualifications - Minimum of 8–10 years of functional experience with multiple LIMS platforms (LabWare, LabVantage, STARLIMS, etc.). - Strong understanding of pharmaceutical manufacturing processes and related regulatory requirements (FDA, GxP). - Demonstrated experience in consulting or advisory roles, preferably with global clients. - Excellent communication and stakeholder management skills. - Ability to translate complex technical requirements into clear business recommendations. - Willingness to travel domestically as required (TBD). Project Context - The client operates 350+ laboratories globally. - A recent FDA CAPA observation has prompted an initiative to strengthen and standardize lab systems. - The client currently uses Lablinks in 17 labs (4 actively in use). - The target is to implement a standardized LIMS solution by Q2 next year.

SYSTEMS ADMINISTRATOR Hybrid / Remote-Carmel, IN TECHNICAL SKILL - Windows Server - Ticketing - Active Directory - Break/Fix - VMware - SailPoint - Systems DESCRIPTION We are hiring a hybrid/remote Systems Administrator for our manufacturing client. The role will work in Windows platform to troubleshoot and provide solutions for an enterprise environment. This position is slated for a 5-month contract. This is an opportunity to grow and support an enterprise-level client. DUTIES - Handle tickets related to server and Windows server administration. - Manager domain administration tasks. - Take over primary support roles, including Active Directory domain administration. - Manage GPO (Group Policy Object). - Perform Tier 3 troubleshooting in the Active Directory space. - Troubleshoot identity aspects and connections between various business units. - Address synchronization issues related to identity management. - Provide incident support and break/fix solutions (Run the Business tasks). - Dig into logs to identify issues and assist application teams on Windows platforms. - Support day-to-day operations during platform integrations. - Assist with Microsoft Identity Management (MIM). - Understand and identity life cycles and interactions. ENVIRONMENT - Remote - Manufacturing - Enterprise - Individual / Team - 1st shift - 9:00am-5:00pm - M-F - Nightly and Weekend on-call responsibilities INTERVIEWS & START DATE - 2-step Interview process - First step, virtual w/HR - Second step, onsite w/ technical team - Start Date May 4, 2026 - Interviews April 14-24 Job Type & LocationThis is a Contract position based out of Carmel, IN. Pay and BenefitsThe pay range for this position is $35.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Provide global employee IT support • Become the primary internal point of contact for IT support across all regions and time zones, with an initial focus on Australia, New Zealand, the Philippines, and the UK • Troubleshoot hardware, software, access, and connectivity issues • Deploy AI agents to handle ticket triage, routing, and first-response — reducing manual handling and improving response times for employees outside US hours • Support new hire onboarding and employee offboarding, ensuring a smooth and secure experience end-to-end • Manage device and asset lifecycle • Provision and configure MacOS and Windows laptops for new hires • Maintain accurate device inventory and asset tracking • Manage device lifecycle, including replacements, upgrades, and end-of-life processes • Automate device provisioning workflows and endpoint compliance checks wherever possible, using agentic tooling to reduce manual steps • Administer core internal systems • Collaborate with our current external provider to eventually own identity and access management across our Okta environment, including SSO configuration, MFA enforcement, and access provisioning • Administer core SaaS platforms including Google Workspace, Slack, Zoom, Salesforce, Atlassian, and 1Password • Build and deploy agents or automated workflows to handle access provisioning, deprovisioning, and permission audits — reducing reliance on manual processes, along with leveraging and provide feedback on how to improve existing zero-touch policies as it relates to provisioning and deprovisioning hardware • Ensure systems outside Okta are managed with the same rigour as those within it • Partner with our external IT provider • Work closely with our New York-based MSP, coordinating ticket escalation and shared support workflows • Maintain clear service level expectations and escalation paths • Lead knowledge transfer as responsibilities progressively move in-house • Help evaluate which services to internalise and when, as Karbon's needs evolve • Build processes, documentation, and automation • Build and maintain documentation for internal systems, workflows, and runbooks • Improve onboarding and offboarding processes to make them faster, more consistent, and more secure • Identify repetitive IT tasks and replace them with agentic workflows — whether that's automated onboarding sequences, self-service resolution for common issues, or AI-assisted internal knowledge retrieval • Partner with engineering and operations teams to safely introduce agentic automation into internal workflows • Support security and compliance • Work closely with our internal security team to ensure IT practices meet company security standards • Maintain secure device management, access controls, and endpoint compliance • Support security and compliance initiatives alongside engineering and security teams