• Develop PEGA applications • Implement and manage configurations • Collaborate to produce quality systems that meet and surpass customer expectations

• The Systems Staff Engineer will be responsible for the public safety design and implementation of solutions for Motorola’s ASTRO 25 and adjacent technologies for State and Local government agencies. • Design and implementation of the radio network including infrastructure, subscribers, mobile backhaul and WAN and CEN networks. • High level of customer and consultant interaction involving customer design reviews, customer witnessed staging and acceptance testing events, coverage acceptance testing, live system upgrades, and troubleshooting efforts. • System buildout, configuration and acceptance testing in both lab staging and field environments. • Radio coverage testing, frequency analysis and interference mitigation. • Prepare system documentation, system fleet map, encryption and radio programming templates. • Complete live system cutovers and upgrades.

• Lead the design and evolution of core systems such as in-game economies (large and small), progression, rewards, and feature loops that drive long-term engagement • Design and implement interactive features and gameplay patterns with a focus on simplicity and relatability • Collaborate across disciplines — with engineering, art, and production — to ensure designs are holistic, feasible, and aligned with creative goals • Analyze player data and behavior to tune economies and experiences that inspire players to return for years to come • Mentor and manage a small number of designers, helping them grow and thrive in a collaborative environment • Drive and evangelize best practices in systems design, economy balancing, and live feature iteration • Help improve and extend internal design tools and pipelines to empower the full design team

• Realizar análises técnicas avançadas de incidentes e problemas reportados, identificando causas-raiz e sugerindo soluções; • Investigar falhas a partir de logs, dashboards, painéis administrativos e testes controlados; • Documentar descobertas e insumos técnicos de forma clara, para direcionamento aos times responsáveis; • Criar e manter scripts e automações para incidentes recorrentes, permitindo atuação autônoma do suporte N2; • Atuar em melhoria contínua dos processos, propondo ajustes baseados em métricas e indicadores de performance; • Servir como ponte entre áreas técnicas e de negócio, garantindo alinhamento sobre contexto, impactos e soluções.