Job Title: Director, Account Management, Travel Overview: Overview We are seeking a Director, Account Management – Travel Vertical to lead strategic relationships with some of the world’s most prominent travel companies. This role is responsible for driving revenue growth, expanding partnerships, and positioning our payments, security, and data solutions as critical enablers of client success. This is a senior, customer facing role requiring direct engagement with C-level executives, ownership of complex account strategies, and close collaboration across internal teams. The position involves travel and offers the opportunity to build long term partnerships with marquee players across the travel ecosystem. Role • Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value. • Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach. • Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions. • Lead annual planning and QBRs, aligning client priorities with commercial outcomes. • Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions. All About You • Proven experience in payments account management or consultative sales, ideally within or adjacent to travel. • Track record managing large, complex, executive‑level client relationships. • Strong commercial and analytical acumen – comfortable owning account strategy and economics. • Executive presence with the ability to influence, advise, and challenge senior stakeholders. • Collaborative, self‑directed, and effective in a matrixed environment. • Willing to travel as needed to support client engagement. Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously. To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

About us: JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. Find out more about what we do here: JATO Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results. Role Overview: JATO, a global leader in automotive market intelligence, is seeking a high‑performing Account Manager to sell subscription-based and custom automotive solutions to B2B clients. The ideal candidate has a strong B2B sales track record at management level, is solution-focused, and excels at understanding client needs. This role requires delivering an exceptional customer experience while meeting sales targets and reports directly to the Country Sales Manager. Key Responsibilities: - Develop a strong understanding of JATO’s solutions and value‑selling approach, taking ownership of delivering revenue from assigned accounts. - Build and grow client relationships consistently, identifying new opportunities through leads and self‑prospecting. - Collaborate with Lead Generation and Pre‑Sales to book meetings, expand networks within accounts, and close new pilots. - Create and communicate Business Development Plans for assigned accounts to achieve revenue targets and secure internal and client commitment. - Sell JATO’s core data solutions to automotive clients across retail, digital, DMS, online auto retail, BPO, and marketing segments. - Manage sales pipeline, lead generation, forecasting, and opportunities through the CRM system. - Increase market awareness and identify opportunities to promote JATO’s products across the automotive industry. To manage designated accounts with focus on: - Drive increased sales. - Improve retention and expand value from existing clients. - Enhance customer satisfaction. - Develop strong knowledge of JATO and competitors for future planning. - Take ownership of resolving customer issues. - Be self-motivated, disciplined, and able to work independently. - Willingness to travel occasionally, including overnight stays. Key Requirements: - Strong consultative sales experience with proven success in Data, Software, or SaaS. - Automotive industry exposure (digital marketing, DMS, online auto retail, search portals, dealer BPO). - Good understanding of car/LVC markets, vehicle specs, and sales terminology. - Clear grasp of value‑based selling vs. commodity selling; able to articulate value propositions. - Proven new business and account management skills. - Committed to excellent customer service and relationship management. - Ability to handle complex concepts confidently. - Strong interpersonal, communication, and presentation skills. Technical Skills - Proficient in Microsoft Dynamics CRM (or Salesforce). - Advanced Microsoft Office skills (Word, Excel, PowerPoint, OneNote, Outlook). Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence. Learn more about our values here: JATO Core Values JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

The job profile for this position is Enrollment/Billing Lead Representative, which is a Band 2 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. POSITION SUMMARY The Revenue Account Lead Representative is responsible for managing all billing aspects for a medium complexity or larger volume book of business of 250- including non-standard Broker, Third Party Administrator, Client Driven Remittance, and Self-billing accounts. This role is accountable to collect all premium/fees billed on an invoice, resolve all billing inquires, and partner with internal and external partners to create a positive client experience. Key responsibilities of this role include: 1) Owning the end-to-end billing relationship at the Exchange or TPA level for multiple clients; 2) Identify opportunities for process improvements to enhance client satisfaction, the Global Service Partner Relationship, and reduce financial risk; 3) Act as a subject matter expert on 2+ Revenue Management processes; and 4) Successful implementation of new and renewing clients. Primary Functions - Manage the end-to-end billing relationship at the broker, client, or TPA level for all items related to the medical, dental, vision, and pharmacy invoice - Work with client/third party vendors on the billing installation and ongoing processes to improve the client experience and reduce financial risk - Identify and solve for areas of opportunity/trends at the client, broker, or TPA level - Conduct and lead client, TPA walkthrough calls to explain standard process and discuss any non-standards - Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.) - Allocate premiums in the CARBS webtool system for onshore and medium complexity accounts. - Identify process improvement opportunities for billing utilizing strong knowledge of the financial process and internal partner relationships (Commissions, Underwriting, Sales, Implementation) - Partner with offshore Global Service Partner to improve the client experience and reduce financial risk. - Communicate via telephone and email to delinquent clients in order to drive collection of outstanding premiums following the standard delinquency process - Recommend reserve amounts/accruals to finance on a monthly basis - Develop and create custom reporting for clients per PBAB approval - Updates reporting timely and accurately - Drives changes in client behavior to achieve Cigna's financial results Key Qualifications - High School Diploma or GED required. - 3+ years’ relevant experience in billing, collections, A/R preferred. - Strong customer-centric focus and ability to work directly with point of contact in a client-facing role. - Analytical skills and ability to effectively problem-solve issues to resolution. - Strong customer-centric focus and ability to work directly with point of contact in a client-facing role. - Ability to establish strong matrix partner relationships and follow through on expectations. - Demonstrated time management capabilities and ability to manage competing demands. - Strong communication (oral and written) and organizational skills to effectively interact with all levels and functions within the organization. - Proficient using MS Office; specifically, Excel (i.e., pivot tables, v-lookups, various formulas). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 22 - 34 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Maintain and further develop existing customer relationships through regular communication and tailored consulting • Acquire new customers and identify new business opportunities • Prepare offers, conduct negotiations, and close contracts • Analyze customer needs and develop customized solutions • Monitor sales processes and ensure smooth execution • Collaborate with marketing, product management, and other departments to optimize the sales strategy • Participate in trade fairs, events, and presentations to represent the company