• Drive regional sales growth by developing and executing strategies to increase adoption of Infinitum motors through OEM HVAC products. • Manage and expand relationships with OEMs, engineering firms, MEP contractors, sales representative organizations, and other key influencers in the HVAC ecosystem. • Coordinate closely with internal teams, including Business Development (to align end-customer demand creation) and OEM Account Management (to support design-in efforts and ensure commercial success). • Support channel partners and sales reps with training, technical resources, and joint selling strategies to maximize regional coverage and effectiveness. • Engage with engineering firms and contractors to reinforce preference for OEM products featuring Infinitum motors, influencing project specifications indirectly through education and advocacy. • Represent Infinitum at regional industry events, trade shows, and customer meetings to strengthen brand presence and build strategic relationships. • Maintain strong relationships with Sales Rep organizations and help the salespeople at these organizations understand the value of “Infinitum Inside” solutions and how these can help them be more profitable • Monitor competitive activity and market trends to inform regional strategy and identify opportunities for differentiation. • Maintain accurate CRM records, forecasts, and reporting to ensure visibility into pipeline and regional performance. • Collaborate on go-to-market initiatives with marketing and product teams to tailor messaging and campaigns for regional priorities.

• Monitor caregiver clock-in and clock-out activity and report discrepancies • Confirm next-day caregiver shifts with scheduled caregivers • Assist with fill-in scheduling when caregivers call out, using an approved backup list • Reach out to caregivers to request missing ADL notes or documentation • Escalate urgent coverage or attendance issues to the scheduling team

• Oversee the planning, coordination, and execution of field service activities • Manage day-to-day field operations and optimise service processes • Coordinate and manage the partner network • Drive continuous improvement across service workflows • Ensure service commitments are met and SLAs are achieved • Provide operational reporting and insights to senior stakeholders • Support onboarding, coaching, and performance management of field engineers • Monitor and manage partner and customer performance to ensure service levels are met • Demonstrate ownership of contracts and manage commercial considerations within service delivery

• Leads the strategic and day-to-day management of the company’s nationwide field workforce. • Owns field staffing decisions across all projects and divisions. • Evaluates staffing needs and assigns Field Supervisors and Technicians based on skills, certifications, availability, and budget. • Balances competing priorities and adjusts staffing plans as project needs evolve. • Forecasts workforce demand and recommends hiring, cross-training, or redeployment strategies. • Ensures field staff are deployed with appropriate qualifications and experience. • Monitors utilization, productivity, quality, safety, and customer satisfaction metrics. • Acts as the primary liaison between Field Operations and Project Management.