We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As an Application Support Representative, you will participate in an in-depth 3-week training program to specialize in a specific brand. Following the completion of training, your role will involve managing a high volume of inbound calls. You will interact with prospective customers to guide them through the loan application process, with the primary goal of converting these prospects into successful sales. Responsibilities: - Manage incoming customer calls, providing expert guidance through the loan application process. - Proactively follow up with customers to encourage the completion of loan applications as necessary. - Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services. - Maintain meticulous and up-to-date customer account records with accurate information. - Deliver exceptional customer service through clear, professional, and effective verbal and written communication. Requirements: - Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments. - Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions. - Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills. - Comfortable utilizing new technology and have a proven ability to excel in a remote work environment. Compensation: The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

• Manage and resolve customer order issues (delays, returns, exchanges, refunds, replacements) • Act as a bridge between Customer Support and Operations (warehouse, 3PLs, suppliers) • Monitor order flow and proactively identify fulfillment or delivery issues • Investigate root causes of customer complaints and drive solutions • Support returns and exchanges processes, ensuring efficiency and customer satisfaction • Track and report on key metrics (delivery times, return rates, issue resolution time) • Help improve SOPs and workflows to reduce friction and errors • Collaborate with CX teams to ensure consistent communication and tone

We are seeking dedicated and customer-focused Customer Service Representatives to join our team. As a Outbound Customer Service Representative, you will provide exceptional support to customers through phone and email, addressing inquiries, gathering necessary information, and ensuring accurate data entry. This role is REMOTE and we are actively looking for applicants based in Alberta. Successful candidates MUST be available to start April 6, 2026. This is a full-time opportunity requiring rotational availability for any five (5) days a week during the following operating hours: - Monday- Saturday: Between 9:00 am to 9:00 pm EST Responsibilities: - Conduct outbound calls to shareholders regarding upcoming company meetings and voting matters - Clearly communicate voting items and provide accurate information in response to general inquiries - Record and process shareholder votes professionally and in compliance with regulations - Adhere to strict compliance guidelines and scripts to ensure accuracy in all communications - Maintain professionalism and courtesy in all interactions - Meet performance targets, including call volume and successful vote collection - Accurately document call outcomes and shareholder responses in the system Qualifications: - Fluent in English with strong verbal communication skills - Call centre, telemarketing, sales, or customer service experience is preferred - Ability to follow scripts and adhere to compliance guidelines with precision - Proficiency using Microsoft Office applications and capability to navigate multiple systems during calls - Professional, reliable, and courteous demeanor - Ability to thrive in a fast-paced, target-driven environment - Ability to work onsite What We Offer: - Never come into the Office – train and work from home within Alberta - Monthly contests with cash and prizes - Health Care Spending Account - Perkopolis Discount Program - Career and Leadership Development - Comprehensive Training and Continuous Development Compensation: - $15.00 per hour Join us in redefining customer life cycle management. Apply today and make a meaningful impact as part of the SinglePoint team! We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. ***SinglePoint uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check all folders.*** #HP

As a Field Support Representative (FSR) you will work closely with your Field Sales Representatives and Customer Support to develop strategies to maintain your Customer Accounts through education and other customer centric solutions. You would install and train the staff in the clinic on the best way to use IDEXX Diagnostic Imaging Systems. You would also assist with critical customer need visits, providing onsite technical support when things are not going according to plan. No two days will ever be the same. As an FSR you would be expected to visit customers in the field every day; occasionally adjusting your schedule as needed to attend customer events and to accommodate visits to emergency practices. 75% Travel (3-4 overnights a week away from home) We build some of the most innovative products in the veterinary diagnostic industry, each of which helps keep our pets happy and healthy. The veterinarians that use these tools rely on Field Support Representatives to teach them how to make the best use of these machines and to troubleshoot if there are technical issues. We are looking for people, like you, who are expert communicators, are highly organized, and who treat every customer interaction with empathy and teamwork. Ideal candidate location: Baltimore MD or Washington DC area Learn more about Field Support opportunities: https://careers.idexx.com/us/en/field-support-representatives What can you expect? You can expect to have a dynamic and exciting career with IDEXX that utilizes your veterinary practice experience and technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners. Our day to day consists of meeting new people and building relationships with our customers. Being able to build relationships and work as a positive team player is a must! You’ll be challenged every day as you work alongside the best team in the industry. The FSR role continues to evolve to best support our customers’ needs, so you can expect continued growth within your position through comprehensive training programs. The Field Support Representative positions are field based. You will work and travel from a home office. You would utilize a wide array of programs to plan and strategize your customer visits enabling you to serve as a true IDEXX Ambassador and to be viewed by your customers as a trusted advisor. You would be accountable for managing your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth. What do you need to succeed? - Being able to build relationships with all personalities is a must! You also must enjoy life. This is a fun and fulfilling job. It may come across stressful at times, but it really is fun, and our team is amazing! You would get to visit some amazing towns and places as you work. - To be successful in this role you will need to possess a minimum of three (3) years veterinary clinic experience with a training and/or leadership background strongly preferred. - You can effectively communicate and collaborate with customers, management, and peers. - You need to be able to build strong customer and peer partnerships that allow you to gain confidence and trust from others easily. - Essential to success are the ability to plan and prioritize work in a dynamic environment and make quality, timely decisions. - It is imperative that you have effective listening skills that are utilized to discover customer needs to adapt your approach and demeanor to different situations. - You must be comfortable learning and using technology such as computers, tablets and Smartphones. Computer networking experience is a plus! Key Traits for Success as a Field Support Representative with IDEXX: - Enthusiastic Attitude - Persistence - Ethical - Self-Awareness - Authenticity - Emotional Intelligence - Relationship Oriented - Self-Motivated ​Shift info/travel: - Weekend hours and weekday overtime may be required. - Overnight travel required. - Requires up to 75% travel, both Air and Car travel (3-4 Overnights a week away from home) - Valid Driver’s License required What you can expect from us: - Hourly rates targeting: $27 - $30+ per hour - Opportunity for annual cash bonus - Health / Dental / Vision Benefits Day-One - 5% matching 401k - On the job training and career advancement opportunities (experience NOT required) - Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Physical Demands and Work Environment: - Regularly required to stand and sit for extended periods; extend and reach with hands and arms; and use hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools. - Occasionally required to climb, balance, bend, stoop, kneel or crouch. - May be required to lift, move and carry up to 60 pounds. - Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus. - Hearing acuity sufficient to effectively communicate with customers and Employees via telephone and in person. - Ability to communicate verbally on phone and in person. - Fluency in the English language. - Weekend hours and weekday overtime may be required. - Extensive overnight travel required. - Ability to travel and work internationally. - Ability to drive car for extended periods. to customer locations. - Busy veterinary clinic environment. - Work around and/or have contact with animals. - General office environment or light laboratory, with some areas to examine animals and run laboratory tests. - Normal office noise level, with occasional moderate noise. Why IDEXX? We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-FSR