Inova IT Service Management is looking for a dedicated ServiceNow Developer - HRSD to join the Team. This remote role will be full-time working day-shift Monday – Friday. The ServiceNow Developer - HRSD is responsible for advancing IT Service Management, ITOM and ITBM as well as platform foundational functionality through out-of-the-box capabilities and advanced application development. Supports critical operational services and high-priority strategic projects. Serves as an essential resource for several Information Technology Service projects including the foundation re-build, customer/team member experience, CSDM/CMDB, Discovery, PPM and other areas of responsibility. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: - Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. - Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. - Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. - Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. - Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. ServiceNow Developer - HRSD Responsibilities: - Design and develop ServiceNow applications and workflows to meet business requirements. - Implement and configure ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and HR Service Delivery (HRSD). - Integrate ServiceNow with other systems and applications to ensure seamless data flow. - Troubleshoot and resolve issues related to ServiceNow platform and applications. - Conduct user acceptance testing and ensure the quality of the developed solutions. - Provide training and support to end-users, ensuring their effective utilization of ServiceNow. - Collaborate with the IT team and stakeholders to gather requirements and translate them into technical specifications. - Stay updated with the latest ServiceNow releases and best practices, ensuring our platform remains current. - Document and maintain clear and concise technical documentation for future reference. Minimum Qualifications: - Education: HS or GED - Experience: 3 years of relevant work experience Preferred Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - A minimum of 5 years of experience as a ServiceNow Developer, with a strong background in healthcare industry preferred. - Expertise in ServiceNow development, including scripting, workflow design, and module configuration. - Experience with HRSD (Human Resources Service Delivery) preferred. - Experience with Strategic Portfolio Management (SPM) preferred. - ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification preferred. - ServiceNow Certified Implementation Specialist (CIS) for CIS-HR and CIS-SPM preferred. This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV. We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Additional Information About the Role BJC is hiring for a Software II Developer. This is a remote position. We are looking for candiates local st St. Louis metro area. This role will be responsible for supporting Service Now. Ideal candidate will have experience in troubleshootiing Service Now. Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Partners with the CIO, hospital presidents, and other key clinical and functional leaders to effectively plan and assess BJC Information Services strategies. Analyzes ways to improve operations, and works proactively to integrate clinical, administrative, and IT solutions. Ensures ongoing support of existing IT systems to provide strong customer satisfaction. Responsible for effective project development and implementation which yield desired business results and the management of capital project scope, functionality, budgets, milestones, and workflow integration. Preferred Qualifications Role Purpose The software developer in Technology, skilled to work on developing software components as part of a product or platform team that deliver value to stakeholders. This role will develop and refactor applications, integrations between third-party solutions and/or customizations to third-party applications as applicable. Responsible for designing and writing code, performing testing, peer reviewing code and contributing to all stages of software development.This role will also be responsible for troubleshooting of production issues and providing break fixes.Participates in risk management activities and works on remediation/mitigation plans. Responsibilities - Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts by applying agreed standards and tools to achieve a well-engineered result. Identifies issues related to software development activities and proposes practical solutions to resolve issues.Collaborates in reviews of work with others as appropriate. - Follows agreed procedures to identify and resolve issues with applications meeting established SLA's (service level agreements) and carries out agreed applications maintenance tasks. - This role designs test cases and test scripts, mapping back to pre-determined criteria and applies agreed standards to specify and perform manual and automated testing. - Develops, documents and implements changes based on requests for change and applies change control procedures using tools, techniques and processes to manage and report on change requests. - Performs basic risk management activities for internal and external facing applications like tracking of risks, threats, security vulnerabilities and executes simple mitigation actions. - May be part of an after-hours on-call rotation. Minimum Requirements Education - Bach Deg and/or Equivalent Exp Experience - <2 years Supervisor Experience - No Experience Preferred Requirements Education - Bachelor's Degree - Computer Science/relatedExperience - 2-5 years Licenses & Certifications - Certified Java Developer Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. - Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date - Disability insurance* paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Role Description We are hiring on behalf of a client for a Senior ServiceNow Technical Consultant to join a long-term engagement running through the end of 2026. This is a hands-on technical role that requires deep platform knowledge across ITSM, CSM, and App Engine, with a strong emphasis on advanced scripting and adherence to ServiceNow best practices. The successful candidate will work closely with platform administrators and client stakeholders to configure, develop, and evolve the ServiceNow environment throughout the engagement. Key Responsibilities - Configure and develop solutions across ITSM, CSM, and App Engine modules - Produce advanced scripting solutions on the ServiceNow platform - Share knowledge and ServiceNow leading practices with the client's internal team - Participate in sprint delivery cycles and Agile ceremonies as required - Provide technical guidance and support to platform administrators - Maintain documentation and ensure alignment with platform governance standards Qualifications - Minimum 2 years of hands-on ServiceNow experience in a technical capacity - Strong working knowledge of ITSM, CSM, and App Engine - Advanced scripting skills on the ServiceNow platform - Active ServiceNow certification (CSA as a minimum) - Fluent in both Portuguese and English - Experience working with government sector clients is advantageous Requirements - Not required Benefits - Contract Duration: Immediate Start — December 2026 - Hours: 36–40 hours per week (~1,440 total hours) - Work Authorization: Not required

Role Description We are hiring on behalf of a client for an expert-level ServiceNow Technical Consultant specialising in CMDB and Common Service Data Model (CSDM). The role spans a multi-month engagement involving configuration, client workshops, solution demonstrations, and advisory support. This is both a technical and consultative role — the candidate must be equally comfortable configuring CMDB components and advising client stakeholders on CSDM adoption and best practices. - Configure CI subscribing functionality, CMDB class structures, and CI relationship types - Set up CI lifecycle management and CI identification and reconciliation - Configure forms to include lifecycle attributes for principal CI classes - Enable lifecycle stage and status sync across Asset, CI, and IBI tables - Provide a comprehensive overview of CSDM including terminology, model, mapping, and use cases - Advise on ownership and maintenance of CSDM entities and data foundations capabilities - Lead and support client workshop sessions and solution demonstrations - Refine user stories and provide ongoing advisory support throughout the engagement Qualifications - Expert-level experience with ServiceNow CMDB and CSDM - Hands-on configuration experience across CI classes, relationships, lifecycle management, and reconciliation - Strong understanding of Common Service Data Model principles and application - Proven experience running client workshops and presenting solution designs - Ability to operate in both a technical and advisory capacity - Work authorization required for this engagement - Active ServiceNow certification preferred How to Apply If you meet the requirements above and are open to this opportunity, please send your CV and a brief note on your availability to connect. All applications are treated with full confidentiality.