Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese-speaking professionals to build their careers in Sofia, Bulgaria! This position offers the chance to work in a vibrant city with a fully paid relocation package. Join our team and bring your language skills to provide exceptional service and support in various roles. Key Responsibilities - Handle inbound and outbound communications with Portuguese-speaking clients across multiple channels including phone, email, and chat. - Provide accurate information, assist with customer inquiries, and offer effective solutions tailored to client needs. - Manage administrative tasks related to client accounts ensuring data accuracy and compliance. - Collaborate with team members to improve service quality and client satisfaction. - Maintain up-to-date knowledge of company products and services to deliver expert advice. - Contribute to reporting and feedback processes to drive continuous improvement.

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese-speaking professionals to build their careers in Sofia, Bulgaria! This position offers the chance to work in a vibrant city with a fully paid relocation package. Join our team and bring your language skills to provide exceptional service and support in various roles. Key Responsibilities - Handle inbound and outbound communications with Portuguese-speaking clients across multiple channels including phone, email, and chat. - Provide accurate information, assist with customer inquiries, and offer effective solutions tailored to client needs. - Manage administrative tasks related to client accounts ensuring data accuracy and compliance. - Collaborate with team members to improve service quality and client satisfaction. - Maintain up-to-date knowledge of company products and services to deliver expert advice. - Contribute to reporting and feedback processes to drive continuous improvement.

Role Description Are you someone who craves flexibility and growth in your career? Your next adventure starts here! We're on the hunt for passionate and dedicated professionals to join our elite customer service leadership team (life insurance). Imagine the freedom of working from home with a flexible schedule that empowers you to effortlessly balance your personal and professional life, all while climbing the career ladder. - Must live in Canada (excluding Quebec) to be eligible for this role. - This is a performance-based role, offering unlimited earning potential. Your Career Path: - Everyone begins as an Agent-in-Training, where you'll learn the foundations of our business and receive world-class training to set you up for success. - Once you've demonstrated your skills and commitment, you'll have the opportunity to advance into leadership roles and beyond, paving the way for unlimited growth potential. Why This Opportunity is Perfect for You: - Work from the comfort of your home and design your schedule to fit your lifestyle, giving you the freedom to focus on what truly matters. - Be part of a nurturing environment that values harmony between work and life, offering the support and flexibility you need to thrive. - Gain access to mentorship from experienced leaders who are committed to your success, helping you grow and shine in your role. Exciting Perks & Rewards: - Top performers are rewarded with unforgettable incentive trips to exotic locales. - Enjoy peace of mind with our insurance reimbursement program that protects your well-being. - Sharpen your skills with specialized training designed to propel you to the top of customer service management. - Benefit from the protections and perks of a unionized environment, ensuring your voice is heard and your rights are upheld. Qualifications - A commitment to delivering outstanding customer service experiences. - Excellent communication and interpersonal skills. - The ability to lead and inspire teams to achieve greatness. - A desire to grow professionally while maintaining a healthy work-life balance. - A results-driven mindset, with the ability to thrive in a performance-based environment. Benefits - Unlimited earning potential. - Flexible work schedule. - Mentorship from experienced leaders. - Incentive trips for top performers. - Insurance reimbursement program. - Leadership training opportunities. - Unionized environment for added security. Company Description Ready to prioritize your personal and professional aspirations? Apply today and step into a future filled with potential and fulfillment!

WHAT YOU'LL BE WORKING ON - Accounting&Payments: full-cycle bookkeeping for several CY entities, including one with employees - Managing AP/AR, month-end closings, reconciliations, and management reporting - Executing company payments, monitoring bank balances, liaising with banks - Ensuring compliance and timely audits in collaboration with external auditors - Close collaboration with legal for document processing and external inquiries; - Payroll: overseeing full payroll process in Cyprus: onboarding, off-boarding, calculations - Submitting payroll-related documents to authorities (Social Insurance, Tax Office) - Ensuring compliance with PAYE, benefits, and collaborating with HR - Resolving payroll discrepancies and employee inquiries; - Taxes&Reporting: VAT and tax registration, preparation of returns (IR7, IR603, CBC, etc.) - Ensuring timely submission of VAT, tax payments, and regulatory compliance - Liaising with tax authorities and advising management on tax/accounting matters. WHAT YOU NEED TO SUCCEED IN THIS ROLE - At least 3+ years of hands-on Accounting experience in Cyprus, including full ownership of payroll processes in the IT industry - Good understanding of “first employment” tax incentive, and ideally IP Box regime - Proven experience with Cyprus financial regulations, including VAT filings, IR7/IR603 submissions, and tax compliance - Proficiency with Cyprus-local accounting systems / proficiency with 1C is a plus - Experience with holding structures: intercompany contracts, accounting for group entities - Strong Excel / Google Sheets skills (daily usage required) - ACA, ACCA (partly/fully qualified) is a plus - Experience in FinTech, high-risk industries, or IT holding companies will be considered a strong advantage - Fluent Russian and English (written and spoken), Greek is a plus WHAT WE OFFER - An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! - Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us - Work with coworkers who are passionate about their business - Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews - The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees - Private health insurance coverage - Remote work - 20 days of vacation time; bank holidays; sick leaves; additional birthday day off You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture