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Intercon Solutions GmbH logo
Intercon Solutions GmbH

Wir verbinden IT Fach- und Führungskräfte und Unternehmen

IT Admin

Location

Germany

Posted

82 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

IT Admin

Intercon Solutions GmbH

Role Description Effiziente Abläufe, weniger Aufwand, mehr Zeit fürs Wesentliche: Eine innovative Softwarelösung unterstützt Gastronomie, Catering und Eventdienstleister dabei, Angebote, Reservierungen, Ressourcen und Rechnungen zentral zu verwalten – flexibel, modular und webbasiert. Mit intuitiver Bedienung, individuellen Vorlagen und automatisierten Workflows werden Organisation und Kommunikation zum Kinderspiel. Ideal für alle, die Wert auf Übersicht, Wirtschaftlichkeit und professionelle Prozesse legen – ganz ohne komplizierte Lizenzen oder hohe Einstiegskosten. - Annahme von Kundenanfragen telefonisch, per E-Mail und per Ticketsystem. - Anlage, Bearbeitung und Weiterleitung von Supporttickets. - Ausarbeitung von Lösungen, mit denen sich Kundenanforderungen innerhalb unserer Software lösen lassen und anschließende Beratung des Kunden. - Erstellung von Benutzeranleitungen bzw. Pflege der Wissensdatenbank. - Komplette Kundenschulungen per Remote mit Desktopfreigabe und Kamera. - Softwaredemos und Beratung von Interessenten per Remote mit Desktopfreigabe und Kamera zu Vertriebszwecken. Qualifications - Fähigkeit, sich in komplexe Software einzuarbeiten und diese im Laufe der Zeit zu beherrschen. - Sehr freundlicher und netter Umgang mit Kunden und Mitarbeitern. - Kommunikationsgeschick. - Fließende Deutschkenntnisse. - Fähigkeit, Aufgaben zu priorisieren. - Teamfähigkeit. Benefits - Lukrative Bezahlung. - Selbstständiges und selbstbestimmtes Arbeiten. - 100% mobiles Arbeiten (zu Hause oder gerne auch von unterwegs). - Unbefristeter Arbeitsvertrag, Festanstellung. - 30 Urlaubstage.

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