Job Title: Customer Care Specialist (Broker Admin Support) Salary: up to 1,500 AUD per month Working Schedule: Monday to Friday, 9:00 AM to 6:00 PM AEST Role Overview: Client Portfolio & Annual Reviews - Conduct annual reviews of existing client home loans - Gather updated loan information via lender portals and internal systems - Request property valuations and updated pricing from lenders - Prepare and send clear client communications outlining current loan position, updated rates/pricing, and potential savings where applicable - Maintain accurate and up-to-date client records in the CRM and internal systems - Track and follow up outstanding client reviews to ensure timely completion - Identify and escalate potential refinance or loan restructuring opportunities to the broker team Social Media Support (Light Responsibility) - Schedule and publish pre-prepared content using Canva templates - Ensure all content is consistent with Mortgage Innovations' brand guidelines

AO Globe Life is seeking motivated, self-driven professionals who want to build meaningful careers in a fully remote environment. This opportunity offers flexibility, structured growth, and the ability to make a real impact by helping individuals and families understand important financial protection options. With consistent organizational growth, this role provides access to mentorship, professional development, and advancement opportunities—allowing you to grow at your own pace in a supportive, team-driven setting. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training, workshops, and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Medical reimbursement and life insurance benefits for qualifying team members Leadership development and career advancement pathways Recognition programs, team events, and performance-based travel incentives What You’ll Do Conduct scheduled virtual consultations with individuals and families Provide personalized guidance based on each client’s needs and goals Explain available benefit options clearly and professionally Support clients through enrollment and provide ongoing follow-up Maintain accurate digital records and ensure compliance standards Manage schedules and appointments to stay organized and productive Participate in training sessions, mentorship programs, and team collaboration Who Thrives in This Role Strong communicators with a client-first mindset Self-motivated professionals comfortable working independently Organized individuals who manage time and priorities effectively Candidates confident using Zoom and digital platforms Goal-oriented individuals who value growth and development Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, and long-term relationships, with a strong focus on supporting both our clients and our team members. Apply today to begin building a flexible, purpose-driven career with long-term growth potential.

• Handle a high volume of inbound cases, addressing customer inquiries and concerns promptly and to full resolution – including down-sells, restructuring, and terminations • Encourage clients to utilize our best practices, ensuring they maximize the value of our products and services with existing resources they can derive value from • Be a voice of the customer - gather and analyze customer feedback to inform Product, Sales, Marketing, Implementation, and Customer Success of ways to improve the customer experience • Become an expert on our product suite and internal processes, and contract terms to effectively assist clients and provide tailored solutions • Proactively engage clients that are delinquent on payments

JOB TITLE: Learning Environment Specialist DEPARTMENT: South Central Studio REPORTS TO: Regional Vice President FLSA STATUS: Exempt JOB TYPE: Full time COMPENSATION: $80K-$100K base + commission LOCATION: Remote role based in the San Antonio or Victoria, TX areas APPLICATION DEADLINE: May 1, 2026 CONFLICT OF INTEREST POLICY At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions. If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer. CULTURAL ORIENTATION All Meteor new hires are expected to attend an in-person cultural orientation, which typically takes place 3 to 6 weeks after their start date and requires travel to our home office in Gainesville, FL. This one-week experience is focused on company culture, values, and connection across teams and is separate from role-specific job training. Employees may also be asked to travel for annual company meetings or other business events. All required business travel expenses are covered by Meteor in accordance with our travel and expense policy SUMMARY OF POSITION At Meteor Education, we are passionate about assisting schools in transforming their learning experiences by aligning the pedagogy, space, and technology to impact the teaching and learning in a positive manner. Our Learning Environment Specialists are the field representatives who develop client relationships and work alongside our project teams to deliver transformational learning environments and experiences. Overall duties are to generate revenue at company target margin in their assigned accounts through building an adequate qualified pipeline, acquiring target clients and fostering long-standing customer relationships with the help of the Meteor marketing, business development, and support teams. ESSENTIAL RESPONSIBILITIES Growth Strategy - Develop account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction - Develops and utilize a quarterly business plan aligned with marketing strategies through account base analysis, cross-functional collaboration and customer insights - Prospect for new accounts and business development opportunities - Secures new customers by spending time in the field, obtaining initial and repeat orders, utilizing excellent time management skills relative to planning and organizing daily and weekly work schedules to call on existing or potential customers - Develop and increase sales revenue at or exceeding target margin through business development activities Customer Experience - Owns the customer relationship before, during and after the sale - Continually involve our Learning Experience Coordinators and Interior Designers as part of the sales process to create Prosocial Learning Environments/Experiences for our customers - Confidently engages high-level school, district, architectural and at times community stakeholders to gain consensus and facilitate change to current learning experiences and environments - Manage existing client renewals and relationships - Work with support teams to increase communication during the fulfillment phase of projects to ensure a high level of client satisfaction General - Develop as a product and learning experience expert. Effectively communicate and position product information to customers in order to successfully promote Meteor offerings - Prepared to travel 3+ days a week - Conduct presentations and product demonstrations to potential clients - Conduct sales reporting as necessary - Active involvement with specific trade shows and trade organizations for networking opportunities, as well as, professional development