JOB TITLE: Learning Environment Specialist DEPARTMENT: South Central Studio REPORTS TO: Regional Vice President FLSA STATUS: Exempt JOB TYPE: Full time COMPENSATION: $80K-$100K base + commission LOCATION: Remote role based in the San Antonio or Victoria, TX areas APPLICATION DEADLINE: May 1, 2026 CONFLICT OF INTEREST POLICY At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions. If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer. CULTURAL ORIENTATION All Meteor new hires are expected to attend an in-person cultural orientation, which typically takes place 3 to 6 weeks after their start date and requires travel to our home office in Gainesville, FL. This one-week experience is focused on company culture, values, and connection across teams and is separate from role-specific job training. Employees may also be asked to travel for annual company meetings or other business events. All required business travel expenses are covered by Meteor in accordance with our travel and expense policy SUMMARY OF POSITION At Meteor Education, we are passionate about assisting schools in transforming their learning experiences by aligning the pedagogy, space, and technology to impact the teaching and learning in a positive manner. Our Learning Environment Specialists are the field representatives who develop client relationships and work alongside our project teams to deliver transformational learning environments and experiences. Overall duties are to generate revenue at company target margin in their assigned accounts through building an adequate qualified pipeline, acquiring target clients and fostering long-standing customer relationships with the help of the Meteor marketing, business development, and support teams. ESSENTIAL RESPONSIBILITIES Growth Strategy - Develop account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction - Develops and utilize a quarterly business plan aligned with marketing strategies through account base analysis, cross-functional collaboration and customer insights - Prospect for new accounts and business development opportunities - Secures new customers by spending time in the field, obtaining initial and repeat orders, utilizing excellent time management skills relative to planning and organizing daily and weekly work schedules to call on existing or potential customers - Develop and increase sales revenue at or exceeding target margin through business development activities Customer Experience - Owns the customer relationship before, during and after the sale - Continually involve our Learning Experience Coordinators and Interior Designers as part of the sales process to create Prosocial Learning Environments/Experiences for our customers - Confidently engages high-level school, district, architectural and at times community stakeholders to gain consensus and facilitate change to current learning experiences and environments - Manage existing client renewals and relationships - Work with support teams to increase communication during the fulfillment phase of projects to ensure a high level of client satisfaction General - Develop as a product and learning experience expert. Effectively communicate and position product information to customers in order to successfully promote Meteor offerings - Prepared to travel 3+ days a week - Conduct presentations and product demonstrations to potential clients - Conduct sales reporting as necessary - Active involvement with specific trade shows and trade organizations for networking opportunities, as well as, professional development

Looking for motivated individuals who want more out of their income and career. This is a remote opportunity where you’ll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you’re someone who is competitive, coachable, and willing to put in the work, this can be a strong income opportunity with long-term growth. What You’ll Be Doing - Speak with clients who have requested information - Help families understand available benefit options - Guide clients through a simple enrollment process - Build long-term relationships and client portfolios What Is Provided - Pre-qualified inbound leads (no cold calling) - Step-by-step training system (no experience required) - Remote work environment - Flexible schedule (full-time or part-time) - Ongoing mentorship and support Compensation - Performance-based income - Competitive commissions with unlimited potential - Opportunities for leadership and team-building Who This Is For - Individuals tired of capped hourly income - Competitive, self-motivated people - Those willing to learn and follow a proven system - Sales experience is helpful, but not required Who This Is NOT For - Those looking for a fixed hourly paycheck - Individuals unwilling to be coached - People who need constant supervision Why People Choose This Opportunity - No cold outreach - Work from anywhere - Income tied to effort, not time - Clear path to leadership Next Step If you’re open to learning more, apply to schedule a quick overview of the role and see if it’s a fit. *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Retention Team: Meaningful work impacting pets' lives! Job Description At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We’re looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year – including nights, weekends, and federal holidays – so team members should be prepared to support pet parents whenever they need us most. As a Customer Retention Specialist, you’ll play a vital role in deepening relationships by engaging with customers during the moments that matter most. You’ll approach each interaction with empathy and care. Listening actively, thoroughly investigating concerns and taking thoughtful, timely actions to provide meaningful support. Through impactful phone conversations and personalized email follow-ups, you’ll reeducate pet parents on the long-term value of coverage, helping them fully understand the benefits of protecting their pets with Trupanion. You’ll skillfully navigate objections and sensitive situations, working with customers to overcome barriers, identify solutions, and ensure they feel seen, heard, and valued. Whether you’re de-escalating an emotional conversation or reinforcing the peace of mind our coverage provides, your goal is to ensure every customer feels informed, supported, and confident in their decision to continue protecting their pet with Trupanion. Schedule (Pacific Time Hours): This position requires you to work a full-time schedule (8-hour shifts, 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time. Attendance and active participation, including being on camera, are mandatory during this period and will continue to be a priority throughout your time in the role of supporting engagement, connection, and collaboration in a remote environment. Please Note: We are unable to consider applications submitted without weekend availability. At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office. What you will do - Educate and support Trupanion customers who are requesting to cancel their policy by delivering exceptional service through inbound calls and email - Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines - Provide outstanding customer support by active listening investigating concerns, and taking solution-oriented action to support retention - De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion’s core values - Educate pet parents on the lifetime value of coverage to empower informed decision-making - Build authentic connections by tailoring your communication style to meet individual customer needs - Thrive in a fast-paced environment by adapting quickly to evolving responsibilities, processes and workflows - Navigate multiple systems and tools to deliver seamless and efficient member experience - Prioritize and manage time effectively to provide exceptional customer service in a fast-paced contact center - Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system - Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates - Take a pro-active, solution-oriented approach when facing technical challenges, such as identifying alternate ways to continue work while awaiting IT support - Consistently meet or exceed productivity and quality targets while adhering to 90% of scheduled shifts - Engage in on camera video calls to collaborate and connect with your team, and contribute to a strong, inclusive remote culture Experience you have: - 3 years of experience in a customer retention, account management, or similar role in a fast-paced call center environment is essential - 1+ years of experience in a customer service role is essential - Proven track record of success in retaining customers, handling cancellations and renewing services - Demonstrated ability to de-escalate difficult situations, handling complaints and sensitive or emotional topics with empathy - Strong written and verbal communication skills - Experienced in navigating multiple digital platforms simultaneously, with a strong aptitude for diagnosing and resolving technical issues in real time while maintaining a great customer experience - Proficient in using CRM Systems to document and manage customer interactions - Strong technical troubleshooting skills and comfort using technology independently in a remote environment - Experience working remotely in private setting with reliable hard-wired internet connection and a distraction-free home-office setup - Property and Casualty (P&C) licensing is a plus Requirements: - Must be able to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces Compensation: - The pay for this position is $23/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance. - We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. - Those who are currently P&C licensed receive a $1500 sign-on bonus. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for qualifying states in the US. Additional Information All your information will be kept confidential according to EEO guidelines. Benefits and Perks: - Full medical, dental, and vision benefits at no cost to the employee - Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!) - Five-week sabbatical after five years of employment - Open, casual, pet-friendly, and fun office environment - Free medical health insurance for your pet (1 dog or cat) - Paid time off to volunteer at nonprofit organizations - Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards. For more information about Trupanion, visit https://trupanion.com/about Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations. - Department: Contact Center

Company Description Why Babble? Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers. We are specialists in: - Microsoft Modern Work - Cybersecurity - Contact Centre Technology - Mobile Solutions - Communications & Connectivity With thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions. Join us on this exciting journey and let's achieve greatness together! About Us | Leading UK Cloud Solutions Provider | Babble Job Description Role Overview We are seeking a highly organised and customer focused Customer Retentions Specialist to support our Micro customer base. In this fully remote role, you will be the first point of contact for customers who are considering cancelling part or all of their services. You will engage with customers to understand their needs and reason for cancellation and work to retain their business wherever possible. You will manage a personal queue of cases, handle contract related queries, provide clear explanations of terms, and guide customers through either the retention process or a structured exit if cancellation is confirmed. This role requires exceptional communication skills, strong attention to detail, and the ability to work independently while navigating multiple systems. Professionalism, accuracy, and customer empathy are essential. Key Responsibilities Customer Retention & Cancellation Handling - Act as the initial point of contact for customers wishing to cancel services. - Assess whether a customer’s request is exploratory or a formal notice of cancellation and respond appropriately. - Conduct confident, structured retention conversations to understand issues and explore suitable solutions. - When retention is not achievable, manage a compliant and smooth exit process for the customer. - Clearly explain contract terms, obligations, notice periods, and financial implications relating to cancellations or service migrations. - Calculate and communicate termination fees for recurring services. - Escalate complex, sensitive, or disputed cases to the Contracts Specialist Manager when required. Customer Communication & Case Management - Conduct outbound and inbound telephone conversations, followed by accurate written summaries. - Manage your own case queue, ensuring timely responses and adherence to service standards. - Handle general contract queries and provide clear and factual information. - Maintain professional, supportive communication throughout all customer interactions. Operational & Administrative Duties - Work across multiple systems to validate, update, and maintain accurate customer and service information. - Ensure compliance with data security, regulatory requirements, and internal process standards. - Record all customer interactions using internal notes, email, and system records. - Collaborate with internal teams to help resolve customer issues. Required Skills & Competencies - Strong verbal and written communication skills. - Ability to confidently navigate challenging or sensitive customer conversations. - Understanding of contract terms and the ability to communicate them clearly. - Excellent organisational skills and attention to detail. - Ability to prioritise workloads and manage a remote role independently. - Proficiency with Microsoft Office applications, including Teams, SharePoint, Word, and Excel. Personal Attributes - Customer centric mindset with a proactive approach to problem-solving. - Resilient, composed, and professional in all customer interactions. - Self-motivated and disciplined with strong time management skills. - Adaptable to changing priorities and customer needs. - Able to build and maintain strong working relationships through virtual communication. Additional Information Why work for Babble? - Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits - 22 days holiday Balance PLUS UK Bank Holidays - with increased annual leave based on length of service - 5% allowance based on basic salary that can be towards Medical Aid. - UPS provided to assist with load shedding (2-4hrs power for a laptop) - Babble issued laptop - Annual Company Celebrations Home-Working Policy - Your location will be home based, and you will require stable internet connection. - It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed a acceptable solution. - As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space. The recruitment journey We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements. Direct Candidates Only Babble | Leading UK Cloud Solutions Provider - Yearly Salary: R180,000 pa - Contract Type: Permanent - Contracted Office: Cape Town Business Centre