• Shaping perceptions of ElevenLabs, with strategies, stories and updates that advance how the world thinks about us. • Creating compelling content that earns organic interest, from blogs and event talk tracks, to demos and social posts. • Running ElevenLabs' social presence on X and LinkedIn, managing the calendar and finding creative ways to bring our work to life. • Building and maintaining relationships with journalists, writers, and other important players across the business, tech, and creator ecosystem. • Working closely with domain experts across the company to translate their work into compelling narratives that land with specific audiences (for example, building awareness of ElevenAgents with enterprise leaders). • Establishing the infrastructure that keeps communications running at global scale, including introducing new systems, managing agencies, and coordinating with internal teams.

• Develop integrated marketing communications strategies that translate brand priorities into cohesive campaigns across paid, owned, and earned channels • Serve as the central connector across marketing teams including Brand Marketing, Digital Advertising, PR, Partnerships, Social and Influencer, E-commerce, and Creative • Partner with brand and creative teams to ensure campaign messaging is consistent across channels while optimized for platform-specific execution • Help establish and manage integrated marketing planning processes including campaign kickoffs, marketing calendars, and cross-functional timelines • Coordinate across agency partners including media, PR, influencer, and creative agencies to ensure aligned planning, messaging, and campaign execution

Imagine360 is currently seeking a Billing Advocate to join the team! The Billing Advocate provides specialized case management, advocacy, and education to members while fulfilling the mission. The Advocate guides and supports the member through the balance bill defense process while working closely with Client Services, our legal team and external stakeholders to facilitate timely issue resolution and ensure a positive member experience. Position Location: 100% Remote Responsibilities include but are not limited to: - Manage assigned member caseload via high-touch advocacy model with a focus on elevating the member experience and promoting engagement. - Apply independent critical thinking and acumen to assist members with their balance bill issues and inquiries with a focus on influencing a positive member experience - Handle and coordinate elevated internal and external member issue resolution with confidence and a sense of urgency. Act as point person for member inquiries, issues and concerns. Direct, quarterback and ensure timely issue resolution and remediation. - Facilitate, influence and coordinate communication with members, clients, medical providers, in-house and external legal representation - Establish and build a strong rapport with members and internal counterparts - Track status and resolution of member inquiries and issues - Maintain accurate and complete documentation and follow-up diaries during all stages of the process - Collaborate with other internal stakeholders to address service issues and process/systemic enhancement opportunities - Apply strong knowledge of HIPAA regulations - Performs other duties as assigned by management Required Experience/Education: - High School Diploma or GED - Bachelor's Degree - Experience in delivering client-focused solutions based on customer needs - Experience in billing, insurance, healthcare or legal environments a plus Knowledge, Skills, and Abilities: - Proficiency in Microsoft Outlook, Microsoft Word, Excel, and internet navigation - Ability to multi-task and thrive in a fast-paced entrepreneurial company - Excellent written and verbal communication skills What can Imagine360 offer you? - Multiple Health Plan Options - Company paid employee premiums for disability, and Life Insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

• Support and manage all internal RDQA communication activities and external communications to stakeholders • Express creative ideas and have a keen eye for detail • Execute tactics and project plans effectively • Partner with corporate functions and stakeholders on business and change management communications • Support/facilitate presenting to VP and RDQA Leadership Team (RDQLT) on strategic and tactical issues • Collaborate with RDQ leadership team to set communications objectives each year • Ensure alignment of communications tactics with RDQ goals and objectives • Support day-to-day management of employee and LT communications • Support key RDQ communications events such as presentations, Town Halls, Lunch & Learns • Manage annual RDQ communications survey and implement improvement plans based on results • Contribute to general employee/internal communications activities and special initiatives within RDQ or Vertex.