The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology. Payer Product Manager Job Code PM.231.002 FLSA Status Exempt Job Family Product Management Cost Center 231 Purpose of Position To focus on running a product (or product set) as a line of business; responsible for the entire product life cycle from inception to sunset and with all that they may entail. Duties and Responsibilities Essential Functions - Employs product lifecycle management which includes managing appropriate resources to meet that plan and approve detailed designs, supervises the development, and implements application user interface and web-based solutions and ensures appropriate messaging is conveyed to all functional components of the organization (e.g. Leadership, Finance, Sales, Implementation, Support). - Coordinates activities with stakeholder departments (Senior Leadership, Product Engineering, Sales, & Marketing) to ensure new offerings include the desired capabilities & launch on time and within budget. - Works with existing Product Managers to evaluate crossover of Payer product offerings to the provider market. - Completes and maintains comprehensive product roadmaps based upon customer input, market analysis, and competitive intelligences. - Defines, executes, and maintains product strategy and new feature development. - Provides strategic product demonstrations and presentations to targeted customers and prospects. - Acts as one of the primary product evangelists - Develops and applies “best practice” healthcare industry knowledge to further increase product value. - Supports periodic budget forecasting and adjustment efforts for application input on new business initiatives and support strategic corporate planning. - Assists with training new product managers and analysts. - Collaborates across departments on go to market strategies and work with Marketing and Sales on implementing these strategies. - Partners with SSI’s various technology teams and take ownership of defining product requirements. - Ensures the utilization of a consistent, objective process to prioritize and select product enhancements. - Engages customers to get the voice of the customer. - Is the subject matter expert on the product line, competitive products, and how we compare in the market. - Monitors emerging trends and how they shape and inform the development process and user experience. - Embraces the SSI Playbook Framework to keep commitments, meet timelines, and delight our clients. - Acts as a positive role model in all aspects of professional performance. - Observes safety procedures and personnel policies. Marginal Functions - Assists other departments (e.g. Implementation, Support, etc.) as needed to help train, teach product function. - Develop thought leadership in industry through speaking, writing, and interview opportunities. - Other duties as assigned. Skills, Knowledge, and Abilities - Must have excellent critical thinking skills. - Must possess strong skills for interfacing with the business and providing/suggesting solutions. - Must have good problem-solving skills. - Ability to work under pressure and to prioritize. - Must possess excellent organizational skills. - Must possess ability to handle multiple tasks effectively. - Must be a rapid learner and the ability to work independently. - Must be able to make independent judgment decisions with little or no supervision. - Must be able to interact cordially and productively with co-workers. - Must have good customer service skills with excellent verbal and written communication skills. - Must exhibit strong proficiency in the use of Microsoft Office. - Must be able to proficiently speak, read and write in English. - Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. - Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly. - May be required to interact with out of town clients and be at tradeshows up to 35% of the time. - Must be able to travel regularly via airplane and automobile. Information Security and Data Protection The SSI Security-First Mindset Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities. The Five Pillars of the SSI Security-First Mindset: - Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines. - Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources. - Pillar 3: Awareness: Recognize, report, and take action to resolve security risks. - Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines. - Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity. Experience and Education Requirements Education Min/Preferred Education Level Description Minimum 4 Year / Bachelors Degree Bachelor’s Degree or equivalent in Health Information Management or related field required. Years of Experience Minimum Years of Experience Comments 5 At least 5 years in healthcare or related field required; revenue cycle preferred. 0 Past product management experience preferred. Certifications Min/Preferred Certification Description Preferred Pragmatic Institute Product Manager Pragmatic Institute Product Manager certifications preferred. A combination of experience and advanced education may be substituted. Background checks and drug test required. Acknowledgement I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position. Employee's Signature Date __________________________________ ______________________ Supervisor Signature Date __________________________________ ______________________ SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company. About our product Our technology lets you preview products in your own room before you buy them. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table:https://www.roomvo.com/rugdemo... About you You take pride in exceeding expectations. You love the satisfaction that comes from building and improving products. You uncover needs by listening closely and asking perceptive questions. You pay close attention to details and it bugs you when others do not. You have a keen eye for how things should work and you use data to prove (or disprove) your assertions. You’re vigilant about keeping a high bar of quality but you’re not afraid to try something new. You are excited to take on new challenges and be part of something small that is growing into something big. We hire humans, not job descriptions. You should apply even if this role and salary range don't align with your experience. We’re happy to create unique roles and compensation for the right talent. About our tech stack TypeScript, Next.js, React/Redux Python, Django, PostgreSQL What you’ll do - Take ownership of specific product segments and features, contributing to their growth and advancement - Collaborate closely with customers, Customer Success, Sales, and the Product team to comprehend requirements and contribute to our product strategy - Draft clear and concise product specifications and work closely with the engineering team to refine these to ensure fast and efficient development - Be opinionated about the product and champion our customers and end-users to deliver the best possible user experience - Build a deep technical understanding of the product to discuss design decisions with engineering - Coordinate all aspects of the projects you are responsible for, through the entire development cycle - Collect and use data to make decisions, which may include complex analyses and A/B testing Requirements - Distinctive work experience in building software products - Design mindset - Exceptional attention to detail and focus on quality - Comfortable engaging with customers and senior executives - Technical background, demonstrated through a degree in computer science or engineering, or alternatively through relevant work experience About our culture - We're a remote-first company that encourages our employees to work from where they're most productive. - We work in tight-knit teams to cultivate an ownership mentality. - We cherish curiosity and an obsession for details because we know these details are invaluable over the long run. - We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency. - Work anywhere in the world for up to 3 months! - We value families, by offering a parental leave program - We offer a work-from-home stipend - Your birthday (and our company's birthday) is a day off! About our hiring process Now: You upload your resume and complete a brief questionnaire. Step 1: We arrange a video call with you to assess your abilities, followed by an attention to detail activity. Steps 2 and 3: Complete a take-home assignment, followed by two interviews with our leadership. Step 4: You meet one of the founders. Step 5: You receive an offer. AI in Recruitment - At Leap Tools, we leverage AI technology to enhance our recruitment process. These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency. Founders and senior leadership are directly involved in our recruitment process, and AI is never used to make the final hiring decision. We are committed to the responsible use of AI in our hiring practices. Expected cash compensation range, Ontario based: $65,000 - $95,000 + other benefits. We value exceptional talent above all else. If your expectations or seniority sit outside the stated range, you should still apply. We can scale roles and compensation to match your unique situation. This is an existing vacancy on the team. Leap Tools is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the interview process. If you require any accommodation, please contact us at ta@leaptools.com. Take the Leap. Apply now. Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation.

• Own Product Strategy & Definition - Work backwards from customer needs (as opposed to working forward from a specific technology) and drive clear, compelling product vision and definition as articulated via PRFAQs, Product Requirement Docs (PRDs), Pricing and Naming artifacts. • Rapid Concept Prototyping and Validation - Drive rapid, tangible experimentation by building and showing demos early and often, both internally and externally, to validate core hypotheses against real-world behavior and avoid misalignment • Plan the Work; Work the Plan - Own the 12-18 month strategic roadmap and its delivery with Engineering, R&D, and Design, manage the backlog for continuous improvement, and coordinate all product launch activities and collateral with Marketing and Legal • Establish Product Market Fit (PMF) - Prove and validate Product Market Fit (PMF) by partnering closely with design partners and lighthouse customers, working closely with them during definition and validation phases like PRFAQ authoring and running private betas • GTM scaling - Partner with Sales and Marketing to create collateral and training, inform revenue goals, monitor KPIs (like win rates), and review customer tickets to identify product insights and address defects

• Own Product Strategy & Definition - Work backwards from customer needs (as opposed to working forward from a specific technology) and drive clear, compelling product vision and definition as articulated via PRFAQs, Product Requirement Docs (PRDs), Pricing and Naming artifacts. • Rapid Concept Prototyping and Validation - Drive rapid, tangible experimentation by building and showing demos early and often, both internally and externally, to validate core hypotheses against real-world behavior and avoid misalignment • Plan the Work; Work the Plan - Own the 12-18 month strategic roadmap and its delivery with Engineering, R&D, and Design, manage the backlog for continuous improvement, and coordinate all product launch activities and collateral with Marketing and Legal • Establish Product Market Fit (PMF) - Prove and validate Product Market Fit (PMF) by partnering closely with design partners and lighthouse customers, working closely with them during definition and validation phases like PRFAQ authoring and running private betas • GTM scaling - Partner with Sales and Marketing to create collateral and training, inform revenue goals, monitor KPIs (like win rates), and review customer tickets to identify product insights and address defects