Location: Remote (United States or Canada) Type: US - Full-time; Canada - Independent Contractor About Human Agency We are scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles do not insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, care, and ambition. We do meaningful work with people we respect, and we make the ride an adventure worth taking. The opportunity Human Agency is hiring a Head of Business Development to lead commercial strategy, pipeline, and growth for our AI solutions. This senior, hands-on role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function. The role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time. What you will own - Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays. - Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery. - Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements. - Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs. - Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths. - Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit. - Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback. - Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership. First-year signature deliverables - Documented go-to-market plan for core AI offerings. - Standardized commercial model and term framework for studio engagements and services contracts. - Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics). - Initial BD hires and a documented hiring and compensation plan. - First commercial wins: service contracts and at least one monetized studio engagement. - A dashboard tying BD activity to revenue and unit economics. Success metrics - Pipeline coverage and month-over-month pipeline growth. - New services revenue and ARR attributable to BD activities. - Funnel conversion rates (lead → qualified → opportunity → closed). - Gross margin and unit economics on studio engagements. - Time-to-first-revenue for studio investments. - Speed and quality of hiring and ramp for BD staff. Qualifications Required - 8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions. - Proven record of building pipeline and closing deals across multi-stakeholder buying processes. - Experience designing commercial models, commission schemes, and billing structures. - Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards. - Strong negotiation skills and experience structuring creative commercial arrangements. - Ability to partner with product and delivery teams to align GTM to product-market fit. Preferred - Experience selling into complex buyer ecosystems (enterprise, multi-site operators, or similar). - Experience in a venture studio, incubator, or professional services model that blends services and equity. - Prior experience hiring and scaling early-stage sales teams. Mindset and traits - Tactical closer who can design scalable strategy. - Comfortable with heavy early execution and rapid iteration, while building systems to reduce long-term grind. - High tolerance for ambiguity and a bias for action. - Strong judgment, humility, and collaborative leadership. - Commercially rigorous and data-driven. Reporting & team Reports to: Partners; direct partnership with the Founder and Managing Director of AI Solutions. Compensation & logistics - Senior leader compensation with base salary, performance bonuses, commission, and equity participation. - Remote-friendly (U.S. / Canada). Occasional travel for client meetings, portfolio company engagements, and offsites. Why join Lead the commercial engine for Human Agency’s AI practice. You will build systems and a team, own revenue outcomes, and directly influence product and investment decisions that scale real business impact. Equal opportunity Human Agency is an equal opportunity employer committed to building inclusive teams.

About the Role: Join our team as a Booking & Scheduling Representative supporting clients by coordinating vacation reservations and organizing itinerary timelines in a remote environment. In this role you will assist individuals and families as they prepare for upcoming vacations by organizing booking details, confirming reservations, and ensuring that all travel arrangements are clearly documented and easy to follow. Vacation planning frequently includes coordinating accommodations, transportation arrangements, and scheduled activities that must remain aligned within a structured timeline. Your role will focus on maintaining organized booking systems so that each reservation and itinerary component remains accurate and accessible throughout the planning process. You will assist with reviewing reservation confirmations, organizing itinerary updates, and maintaining booking documentation so that travel details remain clear and easy to reference. Monitoring scheduling timelines and following up on outstanding reservations will help ensure that vacation plans remain organized and fully coordinated. In addition to coordinating reservations, you will assist with maintaining communication regarding booking updates and ensuring planning records remain accurate. Strong attention to detail and dependable follow-through are essential in this role. Responsibilities: Coordinate reservation schedules and booking timelines Confirm reservations and maintain accurate booking records Organize itinerary updates and documentation Track booking progress and follow up on outstanding reservations Communicate reservation updates clearly with clients Support structured booking workflows to maintain organization Qualifications: Strong organizational and communication skills Detail-oriented with dependable follow-through Comfortable working independently in a remote environment Ability to manage multiple scheduling timelines Familiarity with booking or scheduling tools is helpful What We Offer: Flexible remote scheduling Performance-based pay structure Structured training and onboarding Ongoing mentorship and professional development Clear systems and workflows designed for success

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Firstbase, A Subsidiary of AppDirect. Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service. About you You know how to open doors that others can't. You research an account, figure out exactly who to call and why, and you build real conversations with senior IT and operations leaders. You're comfortable picking up the phone cold, and you don't need a playbook handed to you before you start moving. You bring genuine curiosity to every account you work. You're early in your sales career and hungry to grow into an Account Executive role, and you want to do it at a company that sells a product that solves a real problem. What you’ll do and how you’ll have an impact - Generate qualified pipeline by running targeted outbound sequences across cold calls, email, and LinkedIn — working toward a target of 10+ qualified meetings per week; - Research target accounts using ICP criteria, hiring signals, funding rounds, and org structure to identify the right entry points before reaching out; - Run discovery calls with Director-level and above stakeholders to qualify opportunities against our framework before handing off to an Account Executive; - Deliver detailed handoff briefs to AEs so they walk into every first meeting fully prepared; - Partner with Account Executives on territory strategy and coordinate outreach for high-priority accounts; - Track activity and pipeline performance in HubSpot to keep your book of business clean and reportable; - You’ll leverage AI to move with Speed and Efficiency while delivering highly tailored and personalized messaging over email, linkedin or on the phone. What We’re Looking For - At least 1 year of customer-facing experience: any role where you had to engage, persuade, or serve people directly (prior BDR/SDR experience is a strong plus); - Comfort with cold outreach across phone, email, and LinkedIn, this is a core part of the job every single day; - Strong written communication skills. Your outbound messaging should sound like a real person wrote it, tied to specific research, not a template; - Experience with a CRM such as HubSpot or Salesforce and a sales engagement tool such as Salesloft or Outreach (or a genuine willingness to learn fast); - A clear reason you want to be in sales. We're looking for people building a career here, not filling a seat. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice #LI-Remote

• Generate opportunities through active and proactive prospecting of small and medium-sized businesses (SMBs) • Collaborate directly with sales and marketing teams to create opportunities with prospective clients • Demonstrate and apply strong sales and persuasion skills