Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more. Job Summary The supervisor will work closely with the Manager of Clinical, to oversee the daily operations of roughly 5 Medicare Advantage utilization management staff. The supervisor will be responsible for the direct coaching, supervision, and evaluation of licensed clinical staff. The supervisor may be required to participate in projects across the organization to support new products or address business needs Essential Functions -Expertise in clinical inpatient and outpatient utilization management reviews utilizing InterQual®, company policies and procedures, and other resources as determined by review, including physician reviews as needed. -Educate staff on quality review requirements and documentation guidelines, with emphasis on highly accurate and specific documentation consistent with national regulations and practice. -Monitor individual productivity and adjust assignments as needed to support productivity goals, ensure quality reviews, maintain timeliness, and achieve an equitable distribution of cases. -Report staff productivity trends and any other department/staff concerns to the manager as needed. -Ensure site assignments, phone/fax lists, hospital reports, etc., are updated and accurate. -Monthly review of staff roles, metrics, and quality of work, making readjustments to align with MedAdv regulations and Mass General Brigham Health Plan goals as needed. -Develop tools and workflows to ensure accuracy and completeness of reviews and documentation. Qualifications Education - Bachelor's Degree Related Field of Study required (experience can be considered in lieu of a degree) Licenses and Credentials - Massachusetts Registered Nurse (RN) license - Certified Case Manager [CCM] preferred Experience - At least 3-5 years of relevant experience in managed care setting with knowledge of utilization management required - Expertise in clinical inpatient and outpatient care required - Leadership and/or supervisory experience preferred Knowledge, Skills, and Abilities - Proficient user with Microsoft Office and McKesson InterQual. - Excellent verbal, written, listening, and interpersonal skills. - Demonstrate Mass General Brigham Health Plans' core brand principles of always listening, challenging conventions, and providing value. Additional Job Details (if applicable) Working Conditions Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $99,465.60 - $141,804.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• Owning procurement reporting end to end across supplier spend, contracts, and lifecycle performance treating reporting as a product by designing, building and continuously improving dashboards and outputs that are actively used by stakeholders, and shaping how procurement performance is measured • Building scalable, reliable and increasingly automated reporting by improving data flows, connecting datasets across procurement and finance systems, and strengthening the foundations of how procurement data is structured and used • Delivering clear, decision-ready insight on cost, supplier performance and procurement activity, including explaining why changes are happening, translating business questions into structured analysis, and supporting stakeholders to take informed action • Partnering closely with Procurement, Finance Data and Cost teams to understand user needs, align on metrics and definitions, improve data quality and integrity, and ensure reporting reflects how the business operates • Proactively identifying gaps in reporting, metrics and processes, and taking ownership of improving them, balancing quick wins with longer term improvements to scalability, usability and impact, and helping evolve how procurement performance is understood

• Responsible for processing all parts orders. • Enters, updates and retrieves information through various computer systems. • Handles part inquiries, including questions, concerns and searches. • Processes in-transit requests for available parts in warehouses or places drop ship orders from vendors for non-stocking parts through various computer systems. • Communicates with both internal and external customers regarding the status of parts orders through phone and email. • Expedite priority part shipments and follows up with suppliers to verify delivery. • Answer general questions from customers about equipment and service. • Obtain, update and maintain RMAs from vendors to facilitate warranty returns. • Navigate vendor parts breakdowns to identify parts needed and obtain part numbers for processing orders. • Work with Vendor Tech Services to help identify correct parts. • Participate in special projects and performs other duties as required.

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Parexel are looking for a Site Contract Associate I to join our Site Contracts team. This role can be based remotely in either Serbia or Romania. In this position you will support the DACH region therefore a fluent knowledge of the German language is required. The Site Contracts Associate I (“SCA”) is responsible for negotiation with sites, finalization, and execution of all types of site contracts required for site activation. SCA is also responsible for ancillary documents associated to site contracts. Post site activation, SCA is responsible for negotiation, finalization, and execution of any amendments to the original contracts. The SCA ensures the highest standard of quality of final documents, as well as their compliance with relevant regulatory requirements, guidelines, and respective country’s applicable laws. The SCA ensures that contracts meet needs of both clients and clinical trial sites, protecting best interests of clients and the company (as applicable), while nurturing and maintaining positive relationships with clinical trial sites. Key Accountabilities: SCA Tasks - Draft, review and negotiate all site agreements including but not limited to clinical study agreements, service agreements, team member agreements and other types of related documents like letters, notices, etc. - Provide context to comments received from sites in light of local legal and business framework, common practices, and past negotiation experience for the purpose of further review up the decisioning chain - Apply and scrutinize site contract and related documents and their revisions against negotiation and budget parameters (as applicable) - Ensure final documents comply with applicable laws, regulations, and guidelines, including ICH – GCP - Ensure the best interest of both clients and Parexel are met - Serves as key communication liaison between site contracts staff and internal and external customers. Provides functional guidance and keeps internal and external teams aware of all contract statuses or pending issues. Prepares correspondence as necessary. - Manage the contract execution process, including obtaining required signatures and ensuring timely execution of the document by all parties - Follow record maintenance and archival guidelines to ensure they are met - Develop and maintain positive relationships with clinical trial sites - Develop and maintain a thorough understanding of the clinical trial protocol, budget, and timelines to ensure that contract terms align with the overall trial goals and objectives - Identify potential issues or concerns with contract terms and collaborate with internal stakeholders and clinical trial sites to find mutually acceptable solutions - Stay up to date with relevant regulatory requirements, guidelines and applicable laws in respective country - Identifies if all necessary documents, such as Power of Attorney, Insurance Certificates, Indemnification Letters, Informed Consent Form, referenced agreements or any other correlated documents are in line and in place for the need of Clinical Site Agreement - Track and report on the statuses of site contracting activities to Site Contract Lead, other internal stakeholders and study teams - SCA is responsible for first time quality by self-check and reviews contracts for completeness and accuracy - Ensures that changes are appropriately made, approved and documented - Works within the forecasted country/site contracting timelines, ensures they are complied with and tracks milestone progress in agreed upon contract tracking system in real time - Identifies possible contract or process operational risk and proactively works with SCL to provide solutions - Reviews and complies with Standard Operating Procedures (SOPs) any other relevant applicable guidance in a timely manner, keeps training records updated accordingly and ensures timesheet compliance - Ensure adequacy and accuracy of archived records - Identify and implement process improvements to increase efficiency and quality in the site contracting process - Provide guidance and support to study teams and project management on site contracting matters in the respective country - Participate in cross-functional communication to identify process improvements and contribute to the development of site contracting strategies Skills: - Possess strong negotiation, diplomacy, and excellent organizational skills with demonstrated experience handling multiple projects - Excellent interpersonal, verbal and written communication skills - Strong problem-solving skills - Ability to successfully work in a “virtual” team environment - Must have strong analytical skills with the ability to create or interpret legal language and budgets - Maintain grace under pressure while displaying a high level of professionalism - Align internal and external resources to achieve objectives - Attention to detail - Comprehend and interpret contract language - Identify problems independently and execute solutions - Quickly comprehend desired end-result, goal or objective and act to accomplish - Polished presentation skills - Quality-driven in all managed activities - Fluent command of German and English (written and oral) is required in addition to the local language. Knowledge and Experience: - Solid working proficiency of all MS Office Products specifically, Excel, Word, and PowerPoint - SCA I requires 1-2 years of experience in site contracting or combination with a related field within the CRO industry Education: - Bachelor's degree in a related field (e.g., law, economics, business, social sciences), equivalent training or industry experience