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The global leader in mobile capture and digital identity verification.
Engineering Operations Manager
Location
United States
Posted
47 days ago
Salary
$120K - $150K / year
Seniority
Senior
Job Description
Engineering Operations Manager
Mitek Systems
• Support Engineering leadership in driving strategic initiatives and ensuring alignment across engineering teams. • Translate engineering strategy into clear, measurable performance indicators. • Monitor progress against OKRs, identify risks and dependencies, and provide actionable insights to leadership. • Coordinate and execute quarterly planning cycles in partnership with Product Management. • Facilitate cross-team planning, ensuring priorities, dependencies, and capacity are clearly understood. • Establish and maintain consistent delivery frameworks across teams (planning cadence, reporting, roadmap alignment). • Track major initiatives and ensure timely delivery by identifying blockers and escalating when necessary. • Drive continuous improvement initiatives through the identification of operational inefficiencies and implementation of improvements across engineering practices to support scalable and predictable delivery of product. • Monitor and audit processes, tools and ways of working adherence to ensure widespread adoption and consistency across teams. • Ensure clear communication of priorities, decisions, and progress across teams and leadership.
Job Requirements
- Bachelor’s degree in Computer Science or Project Management or related field.
- Knowledge, skills and abilities typically gained through 6+ years of experience in a combination of delivery management, program management, engineering operations or software development with at least 3 of those years in delivery management, program management, or engineering operations.
- Experience supporting multi-team engineering organizations and coordinating complex initiatives.
- Demonstrated experience implementing process improvements or operational frameworks in technology teams.
- Strong understanding of Agile / Scrum delivery models and modern software development practices.
- Comfortable working with engineering metrics and delivery data to drive insights and decision-making.
- Excellent organizational and program management skills with the ability to manage multiple initiatives simultaneously.
- Strong stakeholder management skills, with the ability to influence teams without direct authority.
- Excellent written and verbal communication skills.
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