Role Description The RCM Correspondence Specialist manages healthcare revenue cycle communications, ensuring timely processing of insurance, patient, and internal correspondence to support billing and reimbursement while maintaining regulatory compliance. Responsibilities include: - Review, process, and respond to correspondence from payers, patients, and internal departments regarding billing, claims, and payment issues. - Identify and route correspondence to appropriate teams or individuals for resolution. - Document all correspondence actions and maintain accurate records in the organization’s RCM system. - Maintain up-to-date records of all correspondence, actions taken, and outcomes in the billing system platforms, e.g., Smartsheet, Confluence, SharePoint, etc. - Analyze correspondence for trends or recurring issues and escalate as needed. - Communicate effectively with insurance companies, patients, and staff to clarify billing questions and resolve discrepancies. - Ensure all correspondence is handled in compliance with HIPAA and other relevant regulations. - Assist with appeals and follow-ups on denied claims based on correspondence received. - Monitor and follow up on current and outstanding unresolved correspondence within established timelines. - Support process improvement initiatives to enhance the efficiency of the correspondence workflow. Qualifications - High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred. - A minimum of 2-5 years of experience in healthcare revenue cycle management, medical billing, or insurance correspondence is required. - Strong understanding of medical terminology, billing codes, and payer requirements. - Excellent written and verbal communication skills. - Proficient in Microsoft Office Suite and healthcare billing software. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and collaboratively in a fast-paced environment. Requirements - No people management responsibilities. Benefits - Paid Time Off (PTO) - Health, Dental, Vision and Life insurance - 401k Retirement Savings Plan - Employee Discounts - Voluntary benefits

Are you looking for a career with a premier property management company? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part of by the Detroit Free Press, five years in a row? Are you searching for a company that celebrates the uniqueness that each individual brings to our team? Join KMG Prestige, where our motto to “Do the Right Thing” is not just words, it’s who we are. We are seeking a Certification Specialist to join our Support Center team in Syracuse, New York who is detail-oriented, enjoys new challenges, and thrives within a deadline driven schedule. Certification Specialists are responsible for agency reporting, processing move-ins and recertification's, sending out notices, monitoring resident accounts, and more. The ideal candidate is an organized problem solver with strong time management skills and a positive attitude. This is a remote position based in the State of New York. You Have: - Proficiency in Microsoft Word, Excel, and Outlook - Minimum 2 years experience: tax credit and HUD lease up experience - Tax Credit Experience - Experience with Onesite Property management software or similar - Demonstrated knowledge of HUD and LIHTC program regulations, up to and including HOTMA - Current Compliance certification preferred - Excellent communication skills - Ability to prioritize tasks and meet deadlines - Exceptional organizational skills - Demonstrated ability to work independently We Have: - Medical - Dental - Vision - Telemedicine - Flexible Spending Account - 401k (with employer match) - Paid Time Off - Parental Leave - Life & Disability Insurance - Tuition Reimbursement - Pet Insurance - Employee Assistance Program - Wellness Program If you are excited to join a team that is striving to become the best, most respected property management company in the industry, please submit your resume. KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.

Location: Remote - OhioDepartment: PPG CBOWeekly Hours: 40Status: Full timeShift: Days (United States of America) Job Summary: As the Central Business Office (CBO) Specialist II, you will facilitate accurate provider credentialing, coding, billing, posting and collection for ProMedica Physicians and other supported entities. You will serve as a liaison between providers/office staff and hospitals or payor plans. You will maintain provider information in credentialing software and review and assign coding for professional services. In this role, you will perform a variety of registration, billing, follow-up and collection functions for all payors, including self-pay. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIRED QUALIFICATIONS - High school diploma or equivalent. - Experience reading hospital/Physician medical records - Detailed understanding of CPT & ICD-9 (10) coding - Detailed understanding of Professional charging processes - Experience completing hospital and payor credentialing forms - 3 years experience in Professional/Physician credentialing, registration, billing, customer service or collection with at least 2 years experience specific to credentialing and/or billing office work Salary Range: $32,240 - $58,448 This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based on applicant’s primary residence at time of hire. We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace

Statement of the Position: Coordinates with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier (RTS), and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. Responsible for the thorough review of orders to ensure accuracy and providing education to Funding Specialists when errors are identified. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. Duties and Responsibilities / Essential Functions: 1. Develops and maintains working knowledge of current durable medical equipment and policies and procedures held by National Seating & Mobility as well as all applicable insurance guidelines regarding eligibility for coverage and reimbursement. 2. Ensures compliance with National Seating & Mobility policies and procedures. 3. Manages transaction cycle time (TCT) from Coding and Pricing Complete to Documentation Complete, making certain that all necessary steps are taken in the appropriate order ensuring timeliness of process and quality of funding approval. 4. Supports the Funding Specialist position due to PTO, LOA, FMLA, open positions and any other need as identified by the Division Funding Director, Funding Manager or Funding Supervisor. a. Communicates regularly and professionally with Referral sources, Physicians, Therapists, RTSs, and Clients to secure documentation as required by payer. b. Meets quality documentation follow-up attempt frequency and quality per policy following the escalation process. When necessary, attempts are to be made more often and as directed by the Funding Manager or Funding Supervisor. c. Requests, gathers, and reviews documentation for funding package and deferrals, including but not limited to: proper prescriptions, Letters of Medical Necessity (LMN), RTS evaluation information, price lists, forms (AOB, ABN, rent or purchase letter). d. Thorough review of all documentation received ensuring payer guidelines are met must be completed prior to satisfying the document in the work order. When documentation is not complete or accurate, immediate contact with the Referral source, Physician, Therapist, RTS, and/or Client to discuss and educate is required. e. Gathers and verifies insurance coverage information and communicates benefits and coverage information to client. f. Maintains communication with client throughout the process when applicable, including notifying them of and collecting financial responsibility or guiding them through the hardship process, where allowed. g. Responsible for relationship management and funding related communication with Referral sources, Physicians, Therapists, RTSs, Clients and other internal and external customers. h. Follows the document collection Escalation Policy and communicates with all necessary parties per the guidelines. i. Communicates changes and escalations in the process and collects needed information from branch personnel, Referral sources, Physicians, Therapists, RTSs, and Clients. j. Coordinates with other funding areas and responsible for completing all tasks that need a Funding Action Required. This includes, but is not limited to, all communication with Referral sources, Physicians, Therapists, RTSs, and Clients. k. Investigates and requests update of payer documentation requirements in the UPD. l. Ability to investigate issues and solve problems and concerns regarding any aspect of the Funding process. m. Completes other Funding tasks, as needed, including Coding and Pricing, Submissions, Authorization collection, PPQA and Delivery Verifications 5. Provides direction, instructions, and guidance to staff to achieve goals based on management direction. 6. Ability to quickly learn and adapt to new assignments. Assists in documenting any best practices with clinicians for properly documentation procurement and identifies and coordinates any training opportunities, opportunities for improvements and UPD discrepancies or updates. 7. Facilitates problem solving and collaborations. 8. Motivates and inspires team members. 9. Recognizes and celebrates team and team member accomplishments and exceptional performance. 10. Assists in resolving customer complaints and concerns. 11. Assists in fielding billing and payer concerns and correspondence. 12. Supports the Division Funding Director, Funding Manager or Funding Supervisor in performance monitoring and evaluation process. 13. Communicates team status, task accomplishment and direction to management. 14. Performs routine auditing to assist in identifying coaching opportunities; Ensures the performance of staff is of a high standard. 15. Occasionally may assist with new business acquisitions, branches that have temporary needs for processing. 16. Performs other related duties and special assignments as requested. Work Environment: This position primarily operates in a work from home environment. The work from home policy and requirements must be adhered to. Occasionally, this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Required Education, Experience & Competencies: • Has minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology required, preferred experience in all aspects of a Funding Specialist’s position including how to process both Repairs and Non-Repairs. • Has extensive knowledge of the process and insurance guidelines to secure funding for Durable Medical Equipment and/or Complex Rehab Technology including comprehensive knowledge of insurance verification for DME. • Experience with applications such as Mobility Advisor or data management systems required. • Proven record of excellent people skills including good communication and inter-personal skills. Strong leadership skills. • Strong Team Player. • Strong organizational skills and attention to detail. • Customer service driven. • Excellent computer and technology skills including good knowledge of Microsoft Office applications, Outlook and Power Point; Experience with Excel to include spreadsheets and formulas and outlook email is required. • Ability to be a strong role model for high performance and productivity. • Ability to manage and develop others remotely. • Ability to read, analyze and interpret general business reports, technical procedures, work instructions, and governmental regulations. • Ability to write reports, business correspondence, and develop training materials. • Ability to effectively present information and respond to questions from a variety of staff. • Basic understanding of and willingness to learn and adopt professional and industry standards.