• Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. • Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. • Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. • Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. • Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. • Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria. • Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements. • Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.

About Fluent Software Group  Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability.  We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale.  The Opportunity  We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients.  In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients.  Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work.  What You'll Do  Voice Agent Development & Ownership  •       Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance  •       Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech  •       Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform  •       Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure  •       Maintain a prioritized backlog and drive features and improvements to production independently  Client Collaboration (in Dutch)  •       Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch  •       Translate the portfolio company's business needs into technical specifications and working software  •       Write client-facing documentation, release notes, and user guides in Dutch  •       Manage expectations proactively and communicate timelines, risks, and decisions clearly  Agentic AI & Continuous Improvement  •       Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping  •       Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements  •       Continuously improve platform reliability, call handling quality, and voice agent performance  •       Apply AI tools to documentation, observability, and operational workflows  Success Looks Like  •       The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction  •       Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays  •       New features and client requirements move from brief to production rapidly and predictably  •       The platform scales cleanly to support additional clients across the portfolio  •       Agentic AI workflows are a standard part of the development and QA process  Qualifications & Experience  Required  •       Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement)  •       1–3 years of professional software development experience, or equivalent strong project-based work  •       Strong proficiency in TypeScript and modern JavaScript  •       Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching)  •       Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations)  •       Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying  •       Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress)  •       Comfortable with Git, pull requests, code reviews, and collaborative development workflows  •       Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance  •       Interest in and basic experience with AI-assisted or agentic development workflows  Preferred  •       Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa)  •       Experience with LLM integration and prompt engineering in production systems  •       Experience designing, building, or supervising agentic AI tools in a software development context  •       Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker)  •       Experience with CI/CD pipelines, logging, monitoring, and automated testing  •       Familiarity with the Dutch business and enterprise software landscape  About the Team  We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders.  This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

• Build Ideagen’s AI engineering function from the ground up • Shape the strategy, architecture, and culture • Lead multiple specialist teams • Deliver AI systems for accuracy and compliance • Set the technical and architectural direction • Establish engineering standards and responsible AI practices • Own vendor and cloud relationships • Represent Ideagen’s AI capabilities internally and externally

About GitHub GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot. Locations In this role you can work from Remote, United States Overview GitHub is seeking a Principal Software Engineer to shape the future of identity and enterprise AI governance across its platform. Identity is a critical foundation for GitHub’s agentic AI ecosystem, enabling secure interactions between users, applications, and AI agents. As AI adoption scales, systems must support trust, authorization, delegation, and policy enforcement at a global scale. In this role, you will lead the architecture of Tier-0 identity and governance services powering authentication, authorization, and policy enforcement for GitHub’s ecosystem. These systems must operate with the highest standards of security, reliability, and scalability, serving billions of requests daily. You will partner across Security, Platform, AI, and Product teams to define strategy, drive architecture, and build the identity and governance control plane for GitHub’s AI-powered future. Responsibilities - Lead and influence design discussions for the overall system architecture of complex products and solutions, ensuring they meet security and compliance requirements. - Establish and mentor others in best practices for testing and assuring the quality of solutions, defining success metrics, and producing maintainable code integrated with downstream dependencies. - Provide technical leadership during code reviews to ensure solutions meet quality standards, are reliable, and are appropriate for the scale of the product feature. - Partner with stakeholders such as project managers and technical leads to determine requirements for services or complex scenarios, leveraging feedback channels to incorporate insights into future designs. - Act as an expert on debugging tools and methods, leading proactive and reactive code development to verify assumptions and resolve issues across products and teams. - Optimize deployments across products to meet business objectives, ensuring solutions are deployed safely and adhere to GitHub's deployment standards. - Lead efforts to improve development quality and team performance by driving the execution of strategies for developer tooling and automation, sharing best practices, and mentoring others in new tools and strategies. - Lead the refinement of products through complex data analytics, making informed decisions to enhance engineering products and integrate data-driven insights into the development process. - Develop and implement strategies for identifying and mitigating technical risks across projects and products. This includes establishing frameworks for assessing potential risks and creating contingency plans to address them proactively. Qualifications Required Qualifications - 11+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python, - OR Associate’s Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 10+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python, - OR Bachelor's Degree in Computer Science or related field AND 9+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python, - OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 7+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python, - OR PhD Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python, - OR equivalent experience. Preferred Qualifications: - Experience building or operating enterprise AI governance platforms, including policy systems, compliance frameworks, and control planes - Experience designing and implementing identity systems such as authentication services, authorization frameworks, and identity federation - Familiarity with identity protocols such as OAuth, OIDC, SAML, and SCIM - Experience with agentic or AI-driven architectures, including systems involving models, agents, or AI APIs - Strong understanding of enterprise security, compliance, and risk management requirements - Experience operating cloud-native systems in environments such as Azure, Kubernetes, or AKS Compensation Range The base salary range for this job is USD $160,200.00 - USD $425,000.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. GitHub values - Customer-obsessed - Ship to learn - Growth mindset - Own the outcome - Better together - Diverse and inclusive Manager fundamentals - Model - Coach - Care Leadership principles - Create clarity - Generate energy - Deliver success Who We Are GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let’s change the world, together. EEO Statement GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!