Smartsheet logo
Smartsheet

Founded in 2005, Smartsheet offers collaborative work management and process automation to empower greater enterprise productivity. A leading cloud-based platform for work executio

Senior Forward Deployed AI Engineer

AI EngineerMachine Learning EngineerFull TimeRemoteSenior

Location

United States

Posted

50 days ago

Salary

$227.5K - $245K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishCloudJavaScriptPythonTypeScript

Job Description

Senior Forward Deployed AI Engineer

Smartsheet

• Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. • Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. • Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. • Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. • Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. • Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria. • Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements. • Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.

Job Requirements

  • 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript.
  • Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security reviews, and delivered production systems organizations depend on.
  • Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, agent deployment at scale.
  • System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer.
  • Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects.
  • Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio.
  • You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and how to own it without you.
  • Ability to travel. This role requires domestic and international travel approximately 25–50% of the time.
  • Legally eligible to work in the U.S. on an ongoing basis
  • BS or MS in Computer Science, a related field, or equivalent industry experience

Benefits

  • Medical/vision and dental coverage options for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

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