• Own HubSpot end-to-end: architecture, configuration, workflows, automation, custom properties, lifecycle stages, pipelines, integrations, and data hygiene • Build and maintain scalable processes for lead management, deal progression, and customer lifecycle tracking • Own contact, lead, and opportunity attribution logic: design and document the model, enforce it through system configuration and workflow automation, and audit to ensure data integrity and reporting accuracy • Manage integrations between HubSpot and the broader GTM tech stack; identify and resolve gaps in data flow • Maintain data quality through standardization rules, segmentation, and permissions • Train internal teams on HubSpot functionality, new feature adoption, and process changes • Document all RevOps processes and system configurations clearly and completely • Build win/loss, pipeline analysis, and revenue performance analytics to identify the combinations of segments, motions, and commercial behaviors that materially outperform • Partner with GTM and Finance leadership to translate data into recommendations and better business decisions

Employment Type: Full timeShift: Description: ESSENTIAL FUNCTIONS Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices.FUNCTION ROLES Develops, monitors, inspects & proposes measures to correct and improve hospital registration performance. Tracks and reports trends to remediate issues and assist with preventive actions for ongoing internal process improvement. Leverages patient access and revenue cycle knowledge to ensure continuous quality improvement. Conducts facility analysis of denials. Prepares and submits review findings, makes recommendations, and works closely with interdepartmental leaders to implement solutions. Proactively facilitates cross-departmental collaboration with clinical departments, Patient Business Service (PBS) center, Payer Strategies, Compliance and other revenue cycle departments to continuously drive strategic denial initiatives and resolution around identified revenue enhancement opportunities. Maintains an understanding of regulatory and payer changes. Special note for Physician Billing Denials Prevention – Additional nice to have qualification: 3 years revenue cycle, non-acute care. Maintains an understanding of regulatory and payer changes to assure correct charging and billing requirements are met. COMPENSATION RANGE: $24.53 - $36.79 MINIMUM QUALIFICATIONS High school diploma. Three (3) years of revenue cycle experience. Billing, Coding, PA, Revenue Integrity, collections, etc. Certification and membership in AAPC, AHIMA, HFMA, AAHAM, NAHAM strongly preferred Knowledge of insurance and governmental programs, regulations, and billing processes (e.g., Medicare, Medicaid, managed care contracts and coordination of benefits) Additional Qualifications (nice to have) Bachelor’s degree in related field, preferred Understands Revenue Cycle Key Performance Indicators and can identify vulnerabilities related to quality performance. Working knowledge of denials related software technology strongly preferred. Knowledge and experience of Revenue Cycle. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• You'll help run the day-to-day of FifthRow's outreach and growth operations • Keep the pipeline filling and deals moving • Help set up and improve the outreach infrastructure • Run email and LinkedIn sequences — load campaigns, manage conditional branching, monitor performance • Lead enrichment and list building — use Clay, Lemlist, LinkedIn, and other tools to build and maintain targeted lists • Maintain the tool stack — Lemlist, Clay, Attio, Zapier/n8n, LinkedIn tools • Prepare account briefs before meetings • Help draft, format, and assemble client proposals and pilot agreements

• Design, operationalize, and scale the GTM Readiness system • Own the global GTM Readiness strategy • Partner closely with Enablement Strategy, Product, and RevOps • Own One GTM Onboarding • Embed GTM Readiness into the Rhythm of the Business • Define and own readiness KPIs