• Answer patients' questions about hospital or physician bills • Contact patients regarding registration, billing and collection • Post payments, adjustments and denials to patient accounts • Resolve any questions

Grade C - £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. Please note for part time roles – this will be pro rata. Contracted Hours: Full time 37 hours per week Contract Type: Fixed Term Contract or Secondment until 31st December 2026 Closing date: Thursday 23 April 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission, and if you’re looking for a new role in Performance that offers real purpose, you’ve found it.As a Performance Analyst, you’ll turn complex data into clear insight that helps CQC understand our impact, improve performance, and make better decisions for people who use health and social care services. Picture this You’re working with colleagues across CQC to turn performance data into insight that really lands—helping teams understand what’s working, what’s not, and where action will make the biggest difference. Your analysis shapes conversations from frontline teams to senior leaders, supporting learning, improvement, and transparency. - As a Performance Analyst, you might have helped design new performance measures aligned to CQC’s corporate plan, making it easier for teams to track progress and demonstrate impact. - As a Performance Analyst, you could have led analysis that identified variation in performance across the organisation, working with improvement colleagues to understand the drivers and support meaningful change. The role You’ll work closely with others to deliver shared outcomes. In this role, you’ll: - Analyse and report performance: Produce regular reporting, analysis and presentations that are clear, joined‑up and accessible, supporting informed decision making from inspectors through to senior leaders. - Design and improve measures: Maintain and develop performance measures, identifying improvements to metrics and presentations while working with others to resolve data quality issues. - Support learning and improvement: Use data to identify performance variation, engage stakeholders to understand what’s driving it, and work alongside quality improvement colleagues to enable positive change. Show us We will be looking for specific skills, knowledge and experience in your application form: - Data analysis in practice: Experience analysing data and explaining patterns, trends or differences in a clear way that others can use to make decisions. - Handling and presenting data: Experience extracting, managing and working with data using tools such as Excel or similar, and presenting information in simple, accessible formats. - Using evidence to influence: Experience using analysis or evidence to support decision making, including explaining findings to colleagues or leaders. Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning. Compliance Note for internal candidates: This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying. To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description If you’d like an informal chat about the role contact – Cherry Lin, Senior Performance Analyst; Cherry.Lin@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk. The Benefits We offer a wide range of benefits, including: - Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme, with around 14% employer contribution. - Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: - Age - Sex - Gender identity or expression - Sexual orientation - Religion or belief - Ethnicity - Disability Values and vision We are guided by our core values, which shape our work and our culture. Excellence – being a high-performing organisation. Caring – treating everyone with dignity and respect. Integrity – doing the right thing. Teamwork – learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: - AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience. - Spell-checking and condensing word counts are great ways to use AI effectively. - Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience. - Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is hiring a Platform Quality Analyst to join our growing Partnerships Team. You will be responsible for auditing ad creatives as well as exchange inventory. We are looking for Individuals who thrive at using data-driven solutions to support client efforts to effectively buy advertising through StackAdapt’s platform. You will be reporting into our Manager of Platform Quality. It is important that you thrive in a fast-paced environment and that you excel at working on multiple tasks at once. Ideal candidates are those with an investigative mindset and an extreme attention to detail. StackAdapt is a Remote First company, we are open to candidates located anywhere in the UK for this position, with a focus on London. What you'll be doing: - Quality Assurance: Support the maintenance of StackAdapt’s advertising quality and inventory standards by conducting regular audits of ads & exchange inventory to ensure compliance with brand-safe advertising practices. - Client Support: Respond to inquiries and requests from the sales team through Freshdesk, assisting with troubleshooting ad-serving issues and providing guidance as needed. Collaborate with senior team members to address client concerns effectively. - Training Support: Assist in coordinating training sessions on processes and best practices for team members. Participate in training sessions to enhance skills and knowledge related to platform quality. - Research and Analysis: Assist in researching and analyzing advertising laws, regulations, and industry developments globally. Stay informed about privacy-related developments and contribute insights to support compliance efforts. - Reporting: Support the preparation of comprehensive reports detailing key metrics related to platform quality. Assist in analyzing data to identify trends and areas for improvement. - Data Hygiene and Troubleshooting: Assist in maintaining data hygiene and record-keeping practices. Support platform troubleshooting efforts to ensure smooth operation and user experience. What you’ll bring to the table: - Analytical Skills: Strong analytical skills with the ability to interpret data and identify patterns. - Educational Background: Bachelor’s Degree in Business, Marketing, Economics, or a related field. 1-2 years of experience in digital advertising or a related field. - Technical Proficiency: Basic proficiency in Microsoft Excel, with a willingness to learn and develop advanced skills. Experience with data visualization tools is a plus. - Communication Skills: Good verbal and written communication skills to effectively collaborate with team members and communicate with stakeholders. - Attention to Detail: High level of attention to detail and accuracy in work. - Interest in Industry: A keen interest in online advertising and a willingness to learn about industry trends and technologies. - Team Player: Ability to work collaboratively in a team environment and support colleagues in achieving team goals. StackAdapter's Enjoy: - Highly competitive salary - Retirement/ 401K/ Pension Savings globally - Competitive Paid time off packages including birthday's off! - Access to a comprehensive mental health care program - Health benefits from day one of employment - Work from home reimbursements - Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto - Robust training and onboarding program - Coverage and support of personal development initiatives (conferences, courses, books etc) - Access to StackAdapt programmatic courses and certifications to support continuous learning - An awesome parental leave program - A friendly, welcoming, and supportive culture - Our social and team events! Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies. StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: G2 Top Software for 2026 2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work® #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising To learn more about our privacy practices, please see our Privacy Policy. #LI-REMOTE

Background: UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. The UN Women Regional Office for the Arab States (ROAS) implements its Strategic Note 2022 -2025 in close consultation with strategic partners and other stakeholders in the region. A key strategic priority for ROAS is deepening and expanding its engagement in the Gulf Cooperation Council sub-region, including through exercise of UN Women’s coordination and normative mandates. ROAS has enjoyed a strategic partnership with the Kingdom of Bahrain since 2016. The Supreme Council for Women is the primary operational partner of UN Women in Bahrain and provides generous budgetary support to the strategic partnership with UN Women. The SCW is the national women’s machinery mandated to develop and coordinate the implementation of the National Plan for the Advancement of Women. In the course of this partnership ROAS has administered two rounds of the Princess Sabeeka Bint Ibrahim Al-Khalifa Global Award for Women’s Empowerment, in close consultation with the Supreme Council for Women (2018and 2022). The Global Award provides prizes in the amount of USD 100,000 for winners across four categories (public sector, private sector, civil society and individual champions) who demonstrate impact for women’s empowerment on the application forms and according to the selection criteria. More information on the Global Award and previous winners can be found here: https://www.womenglobalaward.org/en The application period for the third round of the Princess Sabeeka Bint Ibrahim Al-Khalifa Global Award for Women’s Empowerment was launched during a side-event at the Commission on the Status of Women (CSW69) in UN Headquarters on 11 March. The application period will run for 12 months and will include communications and outreach to publicize the Award and its aims. Following filtration and review of the applications, and deliberations of the International Jury, the winners of the third round are expected to be announced during a high-level event in December 2026. The present consultancy will directly strengthen the sustainable capacity of UN Women-Bahrain partnership to update and maintain the the Princess Sabeeka Bint Ibrahim Al-Khalifa Global Award for Women’s Empowerment website, in accordance with the UN Women Bahrain workplan. The consultancy requires professional services to maintain and update the website, gather and present data on visitor use, and other related activities. Description of Responsibilities /Scope of Work: Under the direct supervision of the Global Award Project Coordinator and the overall guidance and supervision of the Regional Coordination Specialist, the consultant will be responsible to perform the following scope of work: 1. Oversee the regular management and enhancement of the Global Award website, ensuring content remains accurate, up to date, and user-friendly; 2. Review and adjust web pages, including design elements, structure, and supporting documentation, to improve functionality and presentation; 3. Monitor website performance by compiling and analyzing analytics data, and provide insights through periodic and ad hoc reports; 4. Advise on strategies to strengthen the online visibility of Global Award initiatives and events, in line with UN Women branding standards and partner visibility requirementsl; 5. Provide additional related support as required. Consultant’s Workplace and Official Travel This is a home-based consultancy. Travel is not required for this consultancy. Competencies : Core Values: - Integrity; - Professionalism; - Respect for Diversity. Core Competencies: - Awareness and Sensitivity Regarding Gender Issues; - Accountability; - Creative Problem Solving; - Effective Communication; - Inclusive Collaboration; - Stakeholder Engagement; - Leading by Example. Please visit this link for more information on UN Women’s Values and Competencies Framework: Functional Competencies: - website applications management; - Very strong understanding of website and graphic design software; - Good interpersonal skills; - Ability to work independently; - Strong oral and written communication skills. Education and Certification: - Master’s degree or equivalent in web design, programming, communication, and/or a related field is required; - A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Experience: - At least two years of professional experience in Sitecore, website applications management and/or any related experience; - Expertise and command over website and graphic design software is required; - Experience in gathering and presenting website and social media analytics is required; - Working experience with UN Women is desirable. Languages: Fluency in English is required. Statements : In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment. Diversity and inclusion: At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need. If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application. UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.) Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.