• Support analytical studies/consulting projects using advanced software and/or advanced mathematical techniques. • Synthesize analytical information, industry knowledge and commercial understanding into actionable intelligence for clients. • Interface with clients to acquire business data, information and insight. • Data analytics relating to initial client proposal. • Generate documentation of results for completed analytical projects. • Identify opportunities for studies based on client data. • Accurately analyze large, complex data sets and evaluate veracity of recommended solution.

The application window is expected to close on: 04/30/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team The Service Supply Chain (SSC) Central Operations team plays a critical role in enabling Cisco’s service delivery by driving cross-functional execution, operational excellence, and continuous improvement across the global supply chain. The team partners closely with SSC functional organizations and external stakeholders to align strategy, processes, and execution. It is a collaborative, results-driven group of experienced program leaders who thrive in complex, fast-paced environments. What makes the team exciting is the opportunity to influence global outcomes, improve customer experiences, and deliver meaningful business impact at scale. Your Impact The Business Operations Manager in SSC Central Operations orchestrates cross-functional initiatives to directly impact service levels, streamline operational processes, and maximize customer satisfaction. The role is responsible for planning, executing, and governing programs across the full lifecycle, ensuring alignment to strategic objectives while maximizing resource efficiency, mitigating operational risks, and driving continuous process improvement. Clear governance and decision-making structures are established to drive collaboration across global teams, with transparency provided through regular stakeholder communication and financial reporting. Success in this role is defined by cross functional alignment, delivery of measurable outcomes, and effective system and process implementation with change adoption in Service Supply Chain operations. This role involves defining operational priorities, resource allocation, and strategic execution frameworks, while balancing competing business demands and mitigating systemic operational risks. By building consensus and providing expert guidance on operational excellence, process improvement, and program governance, the Business Operations Manager helps align diverse stakeholders and resolve complex business challenges. Proactive identification and management of operational risks, systemic issues, and cross-functional interdependencies ensure business stability and drive global process improvements within the SSC. Operating in a global, matrixed environment, this role orchestrates complex operational initiatives and programs, ensuring seamless alignment across multiple workstreams and dependencies. Utilizing data-driven insights and sound judgment, the role navigates systemic challenges to implement scalable solutions and establish robust operational governance frameworks. Working with high autonomy, the role defines standards for operational excellence, provides strategic guidance to cross-functional teams, and drives organizational change and operational maturity across SSC Central Operations. Minimum Qualifications • Experience supporting Cisco CX/service delivery or service supply chain operations • Bachelor’s degree in business, Supply Chain, Engineering, or a related field • 6+ years of project or program management experience in a complex, cross-functional environment • Demonstrated expertise in project/program management best practices (e.g., PMI standards) • Proven experience managing program scope, schedules, resources, risks, and interdependencies • Experience delivering program status updates, financial reporting, and stakeholder communications • Strong analytical and strategic thinking skills • Ability to influence stakeholders and lead effectively in a matrixed organization Preferred Qualifications • PMP or equivalent project or program management certification • Familiarity with Agile methodologies and change management practices Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco - Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees - Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) - 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next - Additional paid time away may be requested to deal with critical or emergency issues for family members - Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: - .75% of incentive target for each 1% of revenue attainment up to 50% of quota; - 1.5% of incentive target for each 1% of attainment between 50% and 75%; - 1% of incentive target for each 1% of attainment between 75% and 100%; and - Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $146,100.00 - $229,600.00 Non-Metro New York state & Washington state: $133,200.00 - $221,400.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

• Ensure vehicles are delivered to our FINN stations by truck on time and in flawless condition. • Supervise our external vehicle delivery specialists. • Communicate efficiently between various internal teams and partners. • Be responsible for commissioning and coordinating truck transports to our FINN stations. • Contribute significantly to the ongoing development of our truck delivery processes. • Serve as the central point of contact between FINN and our truck logistics partners.

Associate Director, Global Supply Chain Locations US - Portsmouth, NH time type Full time job requisition id R75038 The full-time base annual salary for this position is expected to range between $128,000 - 200,000. In addition, below you will find a summary of the benefits package we offer: - Performance-related bonus. - Medical, dental and vision insurance. - 401(k) matching plan. - Life insurance, as well as short-term and long-term disability insurance. - Employee assistance programs. - Paid time off (PTO). - Tuition Reimbursement program - And much more Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge. What you will do: - Drive implementation of SC excellence principles in assigned sites, standardize and harmonize processes - Support sites with process and technical issues, including liaising with IT - Assess Supply Chain Processes across Sites and Platforms - Through assessments and discussions, define gap analysis, develop action plan, help to implement - Support the SC Certification program in order to get sites certified - Help addressing Audit Findings/ Observations - Write SOPs/ WI - Roll-Out and Train employees - Lead continuous improvement projects to improve SC maturity What we are looking for: - Bachelor's degree with technical background, or equivalent experience, preferred area of study life sciences or chemistry. Masters APICS CPIM professional standards preferred - Substantial experience in supply chain management, including experience in multiple Supply Chain site functions with a strong focus on planning and logistics processes - Subject matter expert for logistics and execution - Ability to establish and track project delivery. Proven experience with handling multiple global and complex projects simultaneously - Ability to identify and resolve conflicts - Good communication and presentation skills, ability to present ideas in a clear and concise manner - Proven ability to lead up and influencing and coaching people on all hierarchy levels - Ideally a manufacturing or technical experience demonstrating a self-starting and hands-on quality - Excellent communication skills to lead and support empowered employees and leaders in a multi-cultural team environment About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.