FINN

• Ensure timely, accurate payment allocation and a smooth daily payment flow. • Sustainably reduce outstanding receivables through consistent and professional management of the dunning and collection process. • Provide competent, solution-oriented support to business customers and partners in the vehicle remarketing area (OEMs, dealer groups). • Continuously identify optimization potential at the interfaces with the Finance, Operations, Fleet and Growth teams. • Further develop and automate internal receivables processes to maximize efficiency and service quality. • Actively contribute to minimizing payment defaults while maintaining an outstanding customer experience.

• As a Talent Acquisition Intern, you'll be an integral part of our People Team and play an active role in attracting outstanding talent to FINN. • You will support the entire hiring lifecycle — from posting job ads and engaging with candidates to coordinating interviews and assisting with offers. • You will quickly take ownership of your assigned roles, gain hands-on recruiting experience, and become a trusted partner for hiring managers and candidates.

Role Description We’re hiring the person who decides what ads we make next — and then makes them. You’ll own creative strategy and production across our three markets, working in a tight pair with our senior Performance Lead (media buying and measurement). You two share one number: cost per acquired customer. Their job is to scale what works; your job is to keep giving them things that work. - Own the creative feedback loop. - Read ad performance by hook, angle, and format; turn it into hypotheses, briefs, and a prioritized testing backlog; run a weekly (daily during pushes) review cadence with the Performance Lead deciding what to iterate, test, or kill. - Produce at volume with AI. - Generative video, image, and voice tools are your production floor, not a side experiment. You write the briefs, calibrate the tools, and QA the output. In your first month you’ll baseline our current creative velocity and then commit to targets against it. - Build and run creator networks. - Source, brief, and manage UGC creators in the Philippines, Thailand, and South Africa (directly and via local agencies). - Keep every ad compliant. - You’ll own the framing guidelines and the compliance QA layer over everything that ships — human and AI-made. Target disapproval rate: zero. - Cover the non-ads surfaces. - Document what works into playbooks and systems. - When throughput genuinely caps out, you’ll make the case for your first hires — and manage them. Qualifications - Ads that won, with numbers. - AI-native production. - Creator operations. - Performance literacy. - A system for markets you don’t speak. - Senior player-coach. Requirements - Roughly 5–8 years in performance creative, growth, or UA creative roles. Bonus - Thai fluency (a strong plus). - Filipino language fluency. - Mobile gaming/app UA creative background. - Experience building a creative function from scratch. How we’ll evaluate you - Portfolio screen — ads you created that won, with metrics and the story behind each. - Conversation — including how you’d advertise an earned-wage-access product on a platform that prohibits paycheck-advance ads. - Paid work sample — a real FINN brief: several concepts with hooks and reasoning, produced with whatever AI stack you prefer. - Metrics session — we look at real creative performance data together and you tell us what you’d make next week. Benefits - Fully remote role with real budget ownership from week one. - A genuinely AI-forward setup — tooling budget and the mandate to use it. - Unlimited annual leave per FINN policy; laptop and WFH equipment allowance. - A shot at building the creative function of a multi-market fintech from the ground up, with the results visible in one shared number every week.

• Serve as the technical escalation point for our finance core — the most complex FICO issues will be escalated to you. • Own solution design and system architecture for the finance platform: design solutions in S/4HANA, determine when to build vs. configure vs. adopt standard functionality, and technically validate every change before it goes to production. • Lead FICO workstreams in our SAP transformation, from redesigning Record-to-Report and Controlling processes to quality-gating deliverables from our external implementation partner. • Continuously monitor and improve existing financial workflows to ensure alignment with SAP Global Standards and “Clean Core” principles. • Mentor and develop our FICO consultants: review their deliverables, grow their technical skills, and create runbooks and best practices that increase team resilience. • Support the design of modern integrations using SAP Business Technology Platform (BTP) to connect S/4HANA with internal and external systems. • Challenge the status quo: proactively identify configuration, tooling, or automation opportunities that save time and improve the SAP user experience.

• Ensure excellent mobility coverage: You independently manage and coordinate service, repair, and breakdown cases and, in close collaboration with our external claims-management partners, ensure a fast and seamless resolution for our customers. • Maximize fleet availability: You monitor compliance with all legal and manufacturer-specific deadlines (such as maintenance and inspections) and optimize utilization and the condition of our entire fleet. • Drive process optimization and scaling: You analyze existing workflows and operational fleet management, document best practices, and actively contribute to scaling repeatable processes. • Establish customer-focused solutions: You handle complex individual cases confidently in direct customer contact, systematically identify improvement opportunities, and ensure a first-class customer journey. • Promote knowledge transfer and team coaching: You support your team with technical onboarding, guide colleagues on operational issues, and establish quality standards for an outstanding service infrastructure.

• You will own end-to-end hiring for a portfolio of roles across FINN's Growth department (Sales, Account Management and Marketing), ensuring an efficient, appreciative, and seamless candidate experience from first touchpoint to offer. • You will partner closely with hiring managers to define hiring needs, align on candidate profiles, and act as a trusted partner throughout the entire hiring process. • You will proactively source, engage, and nurture top talent using LinkedIn Recruiter and other sourcing channels, building sustainable pipelines for current and future hiring needs. • You will conduct structured recruiter interviews and deliver high-quality candidate assessments, consistently maintaining FINN's high hiring bar. • You will leverage recruiting data and AI-powered tools to monitor funnel health, identify optimization opportunities, and continuously improve sourcing effectiveness, hiring speed, and candidate quality. • You will collaborate closely with the wider People team to optimize recruiting processes, leverage our Applicant Tracking System (Lever), and contribute to strategic Talent Acquisition initiatives across Talent Attraction, Selection Quality, and Stakeholder Relations.

• Build and ship backend services that power our financial products — APIs, automation pipelines, and cloud infrastructure • Own features end-to-end: dig into the problem, design the approach, ship fast, and iterate based on real usage • Contribute to technical direction — advocate for better patterns, tooling, and developer experience • Partner with product and engineering to define solutions, not just execute specs • Write clean, reliable code at a high pace — quality and speed, not one or the other • Raise the bar for the team through code reviews, technical input, and leading by example

Role Description We're looking for a Senior Platform Engineer to join our small, growing Platform team and help scale our infrastructure across multiple markets. This is a hands-on, high-impact role where you'll own critical cloud infrastructure serving hundreds of thousands of users across Southeast Asia and Africa. You'll be part of the Platform squad — responsible for platform-level infrastructure, shared services, observability, and security tooling. We're in the middle of a major infrastructure maturity push: - Closing IaC gaps - Hardening CI/CD - Improving observability - Preparing our platform for rapid expansion across multiple markets in Southeast Asia and Africa This isn't a role where you maintain dashboards. You'll architect, build, and operate the infrastructure that powers a high-growth fintech with high-throughput production systems. What You'll Do - Own and operate cloud infrastructure — compute, networking, identity, and security controls — using Infrastructure-as-Code - Manage container orchestration workloads, including cluster upgrades, deployment management, and autoscaling - Build and maintain CI/CD pipelines — automated testing, deployment automation, and quality gates - Drive observability — implement and improve monitoring, alerting, logging, and tracing across all services - Harden security posture — cloud security posture management, automated scanning in CI, access policies, network security, and contributing toward industry security certifications - Manage multi-cloud infrastructure — we run workloads across multiple cloud providers - Operate messaging infrastructure — event-driven architectures, including retry strategies and dead-letter queue management - Standardize market launches — build repeatable infrastructure provisioning so new markets can go live in days, not weeks - Support the engineering team — be the go-to person for infrastructure questions, unblock developers, and create self-service tooling - Participate in on-call rotation — respond to production incidents and drive root-cause analysis and prevention Qualifications - 5+ years in a DevOps, SRE, or Platform Engineering role - Strong cloud infrastructure expertise — compute, networking, identity management, queuing, monitoring, storage, and databases (we use AWS primarily) - Container orchestration in production — cluster operations, package management, debugging, resource management (we use Kubernetes) - Infrastructure-as-Code at scale — writing, reviewing, and managing IaC with proper state management and modularization (we use Terraform) - CI/CD pipeline design — deployment automation, testing integration, and deployment strategies (blue-green, canary) - Linux systems administration — comfortable debugging at the OS level - Monitoring and observability — setting up alerting, dashboards, log aggregation, and incident response - Security mindset — experience with access control best practices, network security, secrets management - Strong communication — able to explain infrastructure decisions to non-infra engineers - Reliable internet and hardware, able to work ≥40h/week with decent overlap with UTC+8 (Singapore time) Requirements - Multi-cloud experience (GCP, Firebase, or similar alongside AWS) - GitOps deployment experience (e.g. ArgoCD or similar) - Event streaming operations and tuning (e.g. Kafka) - Compliance frameworks — ISO 27001, SOC 2, or similar - Cost optimization — experience reducing cloud spend without sacrificing reliability - Pen testing coordination or security audit experience - Experience at a fintech or financial services company - Experience with multi-region or multi-market infrastructure Benefits - Real ownership — you'll shape the infrastructure of a company scaling across continents - Small team, big impact — a growing platform team, no layers of bureaucracy - Growth trajectory — rapidly expanding across Southeast Asia and Africa - Modern stack — container orchestration, IaC, GitOps, event-driven architecture - Fully remote — work from anywhere with good overlap to Asia timezones #EMEA #APJ - Competitive salary + meaningful equity (early-stage package)

• Efficient case handling: You will perform structured, operational processing and assignment of fines, parking tickets, missing vehicle documents and OEM recall campaigns in the system. • Independent authority management: You will evaluate and process incoming requests from authorities independently, prioritizing them by urgency and deadlines and ensuring timely responses. • Customer-focused complaint handling: You will handle customer complaints and inquiries related to traffic violations and documents independently, resolving cases professionally and with a service mindset. • Backlog optimization: You will keep the processing backlog at a minimal level through organized work methods and continuous ticket screening. • Process documentation & maintenance: You will document all cases precisely in our systems to ensure a complete history and maintain high data quality in fleet management. • Cross-team collaboration: You will work closely with the broader Operations and Fleet teams to identify recurring issues early and keep processes lean.

• You will own the optimization of our discovery and checkout journeys, rapidly shipping customer experience improvements that directly lift onboarding success and booking conversion rates. • You will drive fast-paced product iterations by taking feature briefs from early concepts to live production environments, keeping technical implementations simple and impactful. • You will run continuous experiments and A/B tests to validate new initiatives, such as building configuration comparison features that help customers evaluate their vehicle options. • You will champion a "build it, run it" mindset, taking full ownership of testing, deploying, and monitoring clean, reliable frontend and serverless systems. • You will leverage modern AI workflows and orchestrate agents to accelerate your development pace while maintaining exceptional code quality and user experience standards.