JLL logo
JLL

At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. How to apply: Please submit a tailored CV detailing your experience relevant to this role. What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.

Facilities Senior Coordinator

AnalystAnalystFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

59 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Facilities Senior Coordinator

JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Senior Coordinator – JLL What this job involves: As a Facilities Senior Coordinator at JLL, you'll take on an elevated leadership role in managing complex facility operations for our valued client IBM. This position combines strategic oversight with hands-on coordination, positioning you as the critical bridge between client expectations and operational excellence. You'll lead site-level facility management activities, mentor junior team members, drive continuous improvement initiatives, and ensure flawless execution of services across multiple functional areas. This senior-level opportunity offers significant autonomy and visibility, allowing you to shape workplace experiences while advancing JLL's reputation as the industry leader in facilities management. Your expertise will directly impact operational efficiency, client satisfaction, and the daily experience of hundreds of workplace users. What your day-to-day will look like: - Lead comprehensive daily site inspections and walkthroughs, evaluating facility conditions, assessing work quality from JLL technicians and subcontractors, and proactively identifying maintenance needs or service gaps before they impact operations. - Oversee the complete work order management process with senior-level accountability, ensuring timely response to all requests, driving KPI compliance, coordinating complex repairs and projects, and delivering exceptional customer service that exceeds IBM expectations. - Serve as the senior on-site authority for vendor management and service coordination, providing strategic direction to contractors, facilities staff, and service providers while ensuring seamless execution of work with minimal disruption to business operations. - Manage and optimize multiple site amenities and integrated services including fitness facilities, food services, security operations, landscaping, snow removal, pest control, waste management, and transportation programs, acting as the authoritative point of contact for service delivery excellence. - Coordinate and support high-profile workplace events, executive meetings, and conference facility operations, managing complex logistics and ensuring flawless execution that enhances IBM's corporate culture and employee engagement. - Maintain comprehensive facility documentation systems including site records, emergency response plans, evacuation procedures, health and safety protocols, building access management, and digital platforms, ensuring operational readiness and regulatory compliance. - Drive continuous improvement by conducting systematic site assessments, analyzing performance metrics, identifying operational enhancement opportunities, and making strategic recommendations that elevate service quality and operational efficiency while supporting JLL and IBM strategic objectives. Required Qualifications: - Minimum 4-6 years of progressive experience in facilities management, corporate workplace services, or building operations with demonstrated success in senior coordination roles managing complex, multi-service environments. - Proven track record of meeting or exceeding Key Performance Indicators (KPIs) in client-facing facilities roles, with strong understanding of service level agreements (SLAs), contract compliance, and performance measurement systems. - Advanced organizational and project management capabilities with demonstrated ability to coordinate multiple complex priorities, lead cross-functional initiatives, and maintain exceptional attention to detail under pressure. - Excellent leadership and communication skills with ability to provide direction to vendors, contractors, and team members while building strong relationships with clients, stakeholders, and service providers at all organizational levels. - Comprehensive knowledge of building systems, maintenance operations, emergency response protocols, health and safety regulations, and facilities management best practices. - Advanced proficiency with facility management software platforms (CMMS/CAFM systems), Microsoft Office Suite, and digital documentation systems with ability to generate reports and analyze operational data. - Valid driver's license with ability to travel between multiple sites and respond to after-hours emergencies as required to ensure continuous operational support. - Preferred Qualifications: - Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field, demonstrating commitment to professional development and technical knowledge. - Professional certification in Facilities Management such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or equivalent industry credentials. - Experience managing facilities operations for Fortune 500 clients or large enterprise technology companies, with understanding of corporate workplace dynamics and high-expectation service environments. - Demonstrated experience leading or mentoring junior facilities staff, coordinating cross-functional teams, and driving service improvement initiatives that deliver measurable results. - Advanced knowledge of vendor procurement processes, contract negotiation, budget management, and financial oversight of facilities operations. - Expertise in emergency preparedness planning, business continuity management, and crisis response coordination with proven ability to develop and implement comprehensive safety programs. - Strong analytical and problem-solving abilities with track record of using data-driven insights to optimize operations, reduce costs, and enhance service delivery performance. Location: Remote –Bogota, COL If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.

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Brown Medicine logo

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Analyst59 days ago
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StackAdapt logo

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