Founding Sales & Customer Success Lead (K-12 AI EdTech) Location: Remote (Global) Type: Full-time | AI EdTech SaaS | Early-stage Equity The Opportunity: Scale the Leading AI-Powered Grading Revolution Our client is the premier AI-powered grading and feedback platform for K-12 educators. Born out of top-tier Silicon Valley research accelerators and supported by prestigious federal education grants, they are solving the #1 pain point in education: teacher burnout. Currently serving 1M+ students across 1,000+ schools, they are experiencing explosive 10X year-on-year growth. Their platform doesn’t just save teachers hours; it empowers them to provide higher-quality, standards-aligned feedback to every single student. In this Founding Sales & Customer Success role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate. The Mission You will split your focus between aggressive growth and world-class retention: 1. Drive the Revenue Engine (50%) - Execute the Playbook: Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts. - Lead the Charge: Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators. - Innovate Top-Down Strategy: Identify and target districts where the platform is already a grassroots favourite among staff. - Asset Creation: Develop the marketing and sales collateral required to win in the K-12 space. 2. Master Customer Success (50%) - Drive Adoption: Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow. - Own the Lifecycle: Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth. - Build Scalable Systems: Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch. - Voice of the Customer: Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education.

Founding Sales & Customer Success Lead (K-12 AI EdTech) Location: Remote (Global) Type: Full-time | AI EdTech SaaS | Early-stage Equity The Opportunity: Scale the Leading AI-Powered Grading Revolution Our client is the premier AI-powered grading and feedback platform for K-12 educators. Born out of top-tier Silicon Valley research accelerators and supported by prestigious federal education grants, they are solving the #1 pain point in education: teacher burnout. Currently serving 1M+ students across 1,000+ schools, they are experiencing explosive 10X year-on-year growth. Their platform doesn’t just save teachers hours; it empowers them to provide higher-quality, standards-aligned feedback to every single student. In this Founding Sales & Customer Success role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate. The Mission You will split your focus between aggressive growth and world-class retention: 1. Drive the Revenue Engine (50%) - Execute the Playbook: Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts. - Lead the Charge: Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators. - Innovate Top-Down Strategy: Identify and target districts where the platform is already a grassroots favourite among staff. - Asset Creation: Develop the marketing and sales collateral required to win in the K-12 space. 2. Master Customer Success (50%) - Drive Adoption: Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow. - Own the Lifecycle: Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth. - Build Scalable Systems: Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch. - Voice of the Customer: Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education.

• Work with Qualified Leads – Partner with the BDR team to engage warm, qualified prospects and move them through the sales funnel. • Consultative Sales & Discovery – Uncover customer needs, provide tailored solutions, and guide prospects through the decision-making process. • Product Demonstrations: Deliver compelling software demos to showcase the value of Hi Rasmus. • Pipeline Management: Own the sales cycle from initial conversation to signed contract, ensuring deals progress efficiently. • Quota Achievement: Consistently meet and exceed sales targets by understanding client needs and positioning Hi Rasmus effectively. • Collaborate Across Teams – Work closely with Pre-Sales, Customer Success, and Product teams to optimize the client experience. • Refine Sales Strategies – Provide insights to improve processes and enhance our go-to-market approach. • Drive Upsell & Expansion – Identify opportunities to expand existing customer accounts by introducing additional products and services.

• Respond promptly to all inbound leads via phone, email, and digital platforms (target: within 15 minutes) • Qualify prospects and maintain consistent follow-up until an appointment is secured • Schedule and coordinate on-site appointments with community sales teams • Guide prospects to the most suitable communities, floorplans, and offerings • Deliver a high-quality, personalized experience for all prospects • Build rapport and trust through effective communication • Educate buyers on communities, products, pricing, and incentives • Direct customers to appropriate resources or team members when needed • Maintain accurate and up-to-date lead records in the CRM system • Serve as a subject matter expert on CRM usage and best practices • Track and report lead activity, conversion rates, and performance metrics • Analyze data and provide recommendations to improve lead conversion and customer experience • Collaborate closely with marketing and on-site sales teams to ensure a seamless customer journey • Maintain current knowledge of all communities, products, and incentives within the division • Support team initiatives and complete additional projects as assigned • Exercise sound judgment and independent decision-making in customer interactions