• Lead, coach, and manage a team of Mid-Market Account Managers • Conduct regular performance reviews and support professional development of team members • Oversee the management of the Medbridge Middle Market customer base • Drive the team to achieve targets for Gross Revenue Retention • Ensure the team meets or exceeds quotas for account growth • Support your team in customer opportunities and guide enhancement of client engagement • Ensure effective utilization of Salesforce CRM • Contribute to refinement of processes and tools for renewals and customer reporting • Provide ongoing reporting to the VP of Account Management on team performance

• Own and manage strategic partner relationships, leading co-marketing efforts and ensuring partners are enabled to successfully market Deel • Identify priority industries, partner profiles, and markets for expansion, and lead the development of new partnerships • Ideate, launch, and optimise co-marketing campaigns with clear performance goals • Scale, nurture, and optimise partnerships beyond launch, identifying new revenue opportunities • Own and manage partnerships' P&L, forecasting performance and optimising ROI • Act as a subject-matter expert for partnerships internally • Proactively identify inefficiencies, develop solutions independently, and document improvements to scale success. • Lead adaptation across partner workstreams, create structure in ambiguity, and ensure continuity through change. • Own complex partner relationships, resolve escalations, and recommend improvements based on partner insights. • Drive complex partnership initiatives end-to-end, proactively managing risk and alignment. • Lead stakeholder strategy for key partners and resolves misalignment constructively. • Own planning for a portfolio of partnerships, incorporating trade-offs and scenario planning. • Influence decisions using clear, data-backed communication and coach others on best practices. • Align initiatives to shared goals, remove blockers, and ensure partnerships deliver visible business impact.

• Assist in the management of the program to meet requirements outlined in the Business Requirement Docs and Contract • Support Program Managers and Account Executives with special client requests, events, and orders • Own, or coordinate with shared services teams, assignments and follow through of tasks: Engaging the Copy Writer, Web tickets, Customer Master docs completion and submission to AR, Creating web templates, Running and formatting standard reports, Basic proofing/reviewing of online store, Pricing checks for ERP match on online store • Working with Merchandising Team to track inventory availability for new launch or refresh • Create DOI specifics for review by Program Account Manager, and basic DOI testing • Assist with customer service if needed • Assist Program Manager with preparing content for internal and external program reviews on a monthly, quarterly, and annual basis

• Lead end-to-end project delivery by defining scope, objectives, success criteria, and governance • Develop and implement detailed project plans including timelines, milestones, budgets, resource allocation, and risk management strategies • Collaborate with cross-functional partners and subject matter experts to drive alignment, accountability, and successful execution • Monitor project performance, proactively identify and minimize risks, and adjust plans as needed to meet deadlines and business objectives • Communicate project status, insights, and proposals to executives and invested parties • Build and manage strategic supplier relationships to drive collaboration, innovation, and long-term value creation • Negotiate and manage contracts, renewals, and service level agreements (SLAs) to optimize cost, performance, and risk • Oversee supplier performance through KPI and SLA tracking, vendor scorecards, and compliance monitoring • Identify and implement cost optimization and operational efficiency opportunities across supplier engagements • Serve as the primary escalation point for supplier-related issues