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Staff Engineer (Europe)

Location

Croatia

Posted

50 days ago

Salary

0

Seniority

Lead

Job Description

Staff Engineer (Europe)

Hi Auto

Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale. Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale. Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players.  We are seeking a Staff Engineer in Europe to join our Infrastructure team. About the role:  Our backend is developed all in Python running in the cloud over k8s. It's not a typical backend interacting with a UI frontend, handling audio streams in real-time. Our systems integrate with a large number of third party services. Because of the myriad of challenges and the fast pace of a startup, each team member gets to experience a lot of professional growth and ownership. In this role, you will: - Own parts of our core backend infrastructure, which is a complex, real-time distributed system written in Python and Rust - Own big initiatives end-to-end and deliver them with minimal guidance - Troubleshoot highly complex production issues - Constantly improve our development velocity while maintaining a very high reliability standard

Job Requirements

  • BSc in Software Development or equivalent industry experience
  • Previously a Staff or Principal Engineer at a startup company
  • 10+ years of experience in Python development
  • Strong Python Asyncio experience
  • Strong software design skills
  • Excellent communicator in writing and orally
  • Significant experience with at least one strongly typed language (Rust, C++, Go, Swift, Java, etc)
  • Deep understanding of Networking Protocols, Operating Systems
  • Deep knowledge of Python Profiling
  • Experience in delivering and troubleshooting a production-grade cloud-based distributed system
  • Experience in building and troubleshooting a real-time low-level system (e.g. kernel, drivers, RTOS)
  • Kubernetes and Helm experience
  • Experience with different observability stacks
  • Strong LLM prompting skills, but also being able to work without them
  • Experience with gRPC and its troubleshooting
  • Being a contributor or maintainer of an open-source package
  • Bonus:
  • An understanding of one of the following: WebRTC, STUN/TURN, SIP, RTP, HLS, RTMP
  • Having worked with Rust and PyO3
  • Audio programming experience
  • Qualities We're Looking For:
  • Fast - you know you're a 10X engineer, not just yet another senior engineer
  • Resilience – being able to balance planned work with real-time issues in a fast-paced, high-pressure environment
  • Strong communication skills – in both written and verbal communication, with the ability to produce crisp and clear documentation
  • Problem solver
  • Extremely Strong ownership and independence

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