Medical Records Clerk Location: Pensacola, Florida, United States Department: Billing Job Description: Medical Records Clerk Job Description Mako Medical is currently searching for an experienced and friendly medical records clerk to join our administrative team. This is a full-time hybrid role; you will complete training in-office and will transfer to remote work once training is completed. After the training period you will be required to work in the office 1-2 days a week. You will be responsible for a variety of tasks including issuing medical records to payers according to laws and regulations, complete clerical duties including answering phones, responding to emails, and assisting Customer Service Department staff with incoming calls on a as needed basis. The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, you should also demonstrate excellent communication and organizational skills. Ultimately, you will work with a small team to assist with the responsibilities described and fill in with other Medical Billing assignments as needed. Gathering patient demographic and personal information Issuing medical files to persons and agencies according to laws and regulations Helping with departmental audits and investigations Ensuring medical records requests are completed in an accurate and timely manner Completing clerical duties, including answering phones, responding to emails Additional assignments as assigned by supervisor · Associates Degree preferred · A minimum of 2 years’ experience in a similar role · Advanced understanding of medical terminology and administration processes · Proficient in information management programs and MS Office · Outstanding communication and interpersonal abilities · Strong attention to detail with excellent organizational skills

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Director, GPO Clinical Support, Multispecialty supports the Vice President, GPO Manufacturer Business Development, MSPL, by providing clinical and regulatory expertise across McKesson GPO pharmaceutical relationships. This role delivers evidence-based clinical insight across multiple therapeutic areas, including Retina, Immunology, Gastroenterology, Rheumatology, Neurology, Endocrinology, and Specialty Injectables. As a strategic partner to Business Development, Analytics, Contracting, and Provider Engagement, the Director, GPO Clinical Support helps shape contracting strategy, strengthen manufacturer engagement, and enhance member value by translating clinical evidence, market dynamics, and regulatory considerations into actionable insights. Key Responsibilities - Provide clinical and regulatory support for multispecialty GPO pharmaceutical portfolios, including monitoring FDA approvals, label changes, PDUFA timelines, and emerging clinical data. - Conduct clinical reviews of branded, generic, and biosimilar products to support contracting, formulary, and value‑based decision‑making. - Summarize and interpret clinical trial data and regulatory information for internal cross‑functional partners. - Respond to clinical inquiries related to drug utilization, indications, and regulatory status across multispecialty therapeutic areas. - Partner with GPO Contracting and Business Development teams to support manufacturer strategy and engagement discussions. - Support clinical evaluation of pipeline and pre‑launch assets under manager guidance. - Contribute to formulary positioning and value narratives through comparative clinical assessments. - Participate in manufacturer meetings by providing clinical background, analysis, and insights. - Collaborate with Analytics teams to contextualize utilization trends, therapeutic class dynamics, and market changes. - Coordinate with Legal and Compliance partners on clinical review of contract language and related materials. - Develop and maintain therapeutic area reference tools, including drug comparisons by indication, formulation, and route of administration. - Track ongoing clinical, regulatory, and market developments across assigned therapeutic areas. - Create internal briefing documents, summaries, and reference materials to support GPO stakeholders and contract cycles. - Maintain organized clinical documentation to support manufacturer planning and portfolio management. Minimum Requirement - A pharmacy degree and 7+ years of relevant experience. - Current Pharmacist license Critical Skills - 6+ years of clinical experience in oncology or multispecialty therapeutic areas; oral and injectable dispensing experience preferred. - Foundational knowledge of FDA regulatory pathways, drug approval processes, and clinical trial design and interpretation. - Strong written and verbal communication skills, with the ability to translate complex clinical information for non‑clinical audiences. - Experience working with and analyzing data, including pharmacoeconomics and utilization insights. - Demonstrated proficiency using ChatGPT and other AI-based platforms - Familiarity with CRM systems (e.g., Salesforce), data visualization tools (e.g., Tableau, Power BI), Excel, and Evaluate Pharma Additional Knowledge & Skills - Demonstrated critical thinking and problem‑solving skills, with the ability to identify system improvements across clinical and business processes. - Ability to manage multiple priorities in a fast‑paced, matrixed environment. - Strong interpersonal skills with a proven ability to build effective relationships across cross‑functional stakeholders. - Ability to work independently and collaboratively within a team environment. - Demonstrated professionalism, including the ability to maintain confidentiality, exercise discretion, and handle sensitive information. - Growth mindset with a commitment to continuous learning and professional development. Physical Requirements - Position is home-based with occasional travel, up to 50% - Physical ability to travel to meeting sites & events nationally, as needed - General office demands (standing/sitting). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $133,100 - $221,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director provides physician support to Enterprise Clinical Services operations, the organization responsible for the initial clinical review of service requests for Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services. The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits. The collaboration often involves the member’s primary care provider or specialist physician. It is the primary responsibility of the medical director to ensure that the appropriate and most cost-effective quality medical care is provided to members. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Conduct coverage reviews based on individual member plan benefits and national and proprietary coverage review policies, render coverage determinations - Document clinical review findings, actions, and outcomes in accordance with policies, and regulatory and accreditation requirements - Engage with requesting providers as needed in peer-to-peer discussions - Be knowledgeable in interpreting existing benefit language and policies in the process of clinical coverage reviews - Participate in daily clinical rounds as requested - Communicate and collaborate with network and non-network providers in pursuit of accurate and timely benefit determinations for plan participants while educating providers on benefit plans and medical policy - Communicate and collaborate with other internal partners - Participate in holiday and call coverage rotation You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - M.D or D.O. - Active board certification in an ABMS or AOBMS specialty - Active unrestricted medical license and ability to obtain additional state medical licenses as needed - 5+ years of clinical practice experience after completing residency training - Proven sound understanding of Evidence Based Medicine (EBM) - Proven solid PC skills, specifically using MS Word, Outlook, and Excel - Ability to participate in rotational holiday and call coverage Preferred Qualifications: - Board certification in either Gastroenterology, Cardiology, Endocrinology, radiation oncology (other specialties will be considered) - Experience in utilization and clinical coverage review - Reside in Nebraska or Texas - Licensure in TX. IN, KS, NE, AZ, WA, FL or a compact license - Proven excellent oral, written, and interpersonal communication skills, facilitation skills - Demonstrated data analysis and interpretation aptitude - Proven innovative problem-solving skills - Demonstrated presentation skills for both clinical and non-clinical audiences *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Compensation for this specialty generally ranges from $248,500 to $373,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Senior Drug Safety, Pharmacovigilance does at Worldwide Responsible for the collection, processing, evaluation and reporting of incoming Serious Adverse Event (SAE) data according to applicable regulatory guidelines/requirements, Worldwide Standard Operating Procedures (SOPs) and project specific instructions. Independently serves as Lead PV Associate on large sized studies/programs that are moderate to complex in scope of work. Serves in a mentorship/leadership role with minimal supervision and guidance. What you will do - Author Safety Management Plan for assigned studies - Review incoming SAE data for completeness and accuracy - Perform data entry in the Safety Database and/or complete applicable tracking of incoming safety information - Generate queries for missing or unclear information and follow-up with sites for resolution - Perform QC of SAEs processed by other PV Associates - Generate regulatory reports and perform safety submissions as needed What you will bring to the role - Excellent understanding of medical and scientific terminology, of the principles of clinical assessment of adverse drug events, of international regulations and of reporting requirements - Excellent understanding of computer technology, and management of relational database systems, including extraction of data - Positive attitude and ability to interact diplomatically and professionally with internal and external customers in a global environment - Excellent organizational skills and ability to handle multiple competing priorities within tight timelines Your experience - Bachelor’s degree in a science-related field, or nursing, or equivalent - Minimum of 5 years of pharmacovigilance experience (pre-approval clinical trials) - Equivalent combination of relevant education and experience - Computer literacy and strong working knowledge of MS Office applications (Excel, PowerPoint, Word). - Excellent written and verbal communication skills - Excellent organizational skills and attention to detail - Demonstrated ability to handle multiple competing priorities while adhering to applicable timelines - Ability to work independently, prioritize work effectively and work successfully in matrix team environment - Ability and willingness for potential limited travel (domestic and international) as needed (attend Investigator Meeting, project kick-off meeting and/or bid defense meeting) - Fluent in written and verbal English We love knowing that someone is going to have a better life because of the work we do. To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn. Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.