Prominence Advisors is actively seeking an Epic Prelude/RTE Analyst to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. Who We Are Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

• Global Transformation Initiatives: Actively support or drive key transformation initiatives across the organization, ensuring alignment with strategic objectives. • End-to-End Process Re-engineering: Analyze and redesign complete business processes to enhance efficiency and effectiveness, ensuring optimal performance. • Process Mapping: Develop detailed process maps for current (as-is) and future (to-be) process flows, providing clear visual documentation for stakeholders. • Opportunity Identification: Identify and evaluate opportunities for process offshoring, elimination, and automation, contributing to a more streamlined workflow. • Service Level and KPI Review: Assess current and proposed service level requirements and process KPIs to ensure they meet the evolving needs of the business. • Governance and Service Management: Review and refine governance and service management frameworks to maintain high standards of service delivery. • Design Workshops: Organize and support workshops to design innovative solutions, fostering collaborative environments for idea generation and problem-solving. • Project Leadership: Lead end-to-end implementation projects for various functions within Ford Credit, developing and managing project plans, and collaborating effectively with global stakeholders. • Value Architecture & Economic Assessment: Conduct economic assessments of optimization opportunities, articulating the business value and ROI of proposed process improvements and technology adoptions. • AI/ML Efficiency: Identify opportunities and support the integration of Artificial Intelligence (AI) and Machine Learning (ML) solutions to automate processes, enhance decision-making, and drive innovation.

• Answer patients' questions about hospital or physician bills • Contact patients regarding registration, billing and collection • Post payments, adjustments and denials to patient accounts • Resolve any questions

Grade C - £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. Please note for part time roles – this will be pro rata. Contracted Hours: Full time 37 hours per week Contract Type: Fixed Term Contract or Secondment until 31st December 2026 Closing date: Thursday 23 April 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission, and if you’re looking for a new role in Performance that offers real purpose, you’ve found it.As a Performance Analyst, you’ll turn complex data into clear insight that helps CQC understand our impact, improve performance, and make better decisions for people who use health and social care services. Picture this You’re working with colleagues across CQC to turn performance data into insight that really lands—helping teams understand what’s working, what’s not, and where action will make the biggest difference. Your analysis shapes conversations from frontline teams to senior leaders, supporting learning, improvement, and transparency. - As a Performance Analyst, you might have helped design new performance measures aligned to CQC’s corporate plan, making it easier for teams to track progress and demonstrate impact. - As a Performance Analyst, you could have led analysis that identified variation in performance across the organisation, working with improvement colleagues to understand the drivers and support meaningful change. The role You’ll work closely with others to deliver shared outcomes. In this role, you’ll: - Analyse and report performance: Produce regular reporting, analysis and presentations that are clear, joined‑up and accessible, supporting informed decision making from inspectors through to senior leaders. - Design and improve measures: Maintain and develop performance measures, identifying improvements to metrics and presentations while working with others to resolve data quality issues. - Support learning and improvement: Use data to identify performance variation, engage stakeholders to understand what’s driving it, and work alongside quality improvement colleagues to enable positive change. Show us We will be looking for specific skills, knowledge and experience in your application form: - Data analysis in practice: Experience analysing data and explaining patterns, trends or differences in a clear way that others can use to make decisions. - Handling and presenting data: Experience extracting, managing and working with data using tools such as Excel or similar, and presenting information in simple, accessible formats. - Using evidence to influence: Experience using analysis or evidence to support decision making, including explaining findings to colleagues or leaders. Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning. Compliance Note for internal candidates: This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying. To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description If you’d like an informal chat about the role contact – Cherry Lin, Senior Performance Analyst; Cherry.Lin@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk. The Benefits We offer a wide range of benefits, including: - Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme, with around 14% employer contribution. - Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: - Age - Sex - Gender identity or expression - Sexual orientation - Religion or belief - Ethnicity - Disability Values and vision We are guided by our core values, which shape our work and our culture. Excellence – being a high-performing organisation. Caring – treating everyone with dignity and respect. Integrity – doing the right thing. Teamwork – learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: - AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience. - Spell-checking and condensing word counts are great ways to use AI effectively. - Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience. - Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.