• Responsible for selling products and/or services to a specific sector and or target accounts in various major US cities that are strategic in nature and of significant long-term success to the organization. • Maintains contact with accounts at executive level, focusing on the strategic nature of the relationship. • Harvest opportunities within assigned account(s) and grow revenue by increasing penetration and expansion. • Lead and coordinate both internal/external resources to meet customer goals. • Meet or exceed quarterly and annual individual and team quota targets. • Work directly with and provide regular communication to the GM on activities, contract status and overall sales progressions in target opportunities. • Utilize Salesforce to document and drive the sales process with customers • Represent Ritchie Bros. at professional groups and trade shows. • Perform other duties as assigned. • The position will require approximately 50-75% travel to client and company locations.

• Review performing loan reports to identify commercial loans at risk of defaulting. • Initiate contact with defaulted commercial loan borrowers to identify default reason and resolution plan. • Assess borrower financial situation, property operations and property conditions. • Review business and individual credit reports and asset search results. • Review commercial loan documents for borrower requirements and lender remedies. • Review servicing agreements for servicer responsibilities, authorities and deadlines. • Prepare/verify calculations for legal demands. • Negotiate workouts with borrowers within acceptable lender client parameters. • Structure terms for loan modifications and forbearance agreements as needed. • Review property valuation reports from appraisers, brokers, market sources, etc. • Review/perform collateral property inspections. • Prepare written business plans describing reasons for default, enforcement options, alternative strategies, and servicer recommendations based on a net present valuation analysis. • Direct and monitor third-party vendors, including attorneys, inspectors, appraisers, property managers, investigators, receivers, brokers, contractors, title agents, insurance adjusters, etc., as needed. • Prepare projections for asset dispositions, including recovery amounts, losses, and timelines. • Provide instructions for all posting and disbursement transactions as needed. • Maintain current and accurate status reports on all assigned assets. • Support Commercial Primary Servicing representatives in borrower outreach efforts, market analysis and investor inquiries, as needed. • Comply with all Company requirements for training, compliance, audits and reporting. • Anticipate/identify issues that could impact Company/client operations and suggest solutions. • Administer defaulted loan sales as appropriate. • Administer complex REO activities, including, but not limited to, directing property managers and brokers, assessing property condition, preparing/reviewing budgets, etc. • Monitor performance of subservicers/asset management contractors. • Serve as a subject matter expert (SME) and mentor for junior staff. • Complete other activities and duties as may be assigned.

• Directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives • Works closely with the Vice President of Operations/Regional Director to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations • Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives • Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district • Assesses work processes regularly to ensure functionality and efficiency • Conducts weekly district staff meetings and other meetings as needed • Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month’s business accurately • Works closely with managers to help them understand how to improve the performance of their sites • Collaborates with the Sales department to identify, pursue, and secure business development opportunities • Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites • Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs • Partners with Talent Team in the administration of the district’s recruitment initiatives • Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company

• Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements. • Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction. • Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking. • Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided. • Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality. • Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered. • DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.