• Lead the transition from a monolithic legacy stack to a modern SOA using the Strangler Fig pattern, ensuring zero downtime and complete data parity. • Design and implement robust idempotency patterns and distributed locking mechanisms to ensure exactly once processing for all financial transactions. • Architect metering and rating engines capable of processing high-cardinality usage data, supporting complex tiered and usage-based billing models. • Build and maintain scalable, secure integrations with critical ERP and payment platforms, including NetSuite, Stripe, Zuora, and Chargebee. • Establish world-class standards for performance, monitoring, and alerting across our financial stack, ensuring high availability and rapid incident resolution. • Act as a mentor and technical guide for our senior engineering team, conducting deep architectural reviews and authoring Architectural Decision Records (ADRs) to steer our long-term roadmap.

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Career As a Sr Channel Technical Solutions Engineer, you provide technical expertise and support to channel partners on their journey towards becoming key Palo Alto Networks partners. You will play a key role in defining technical solutions, designing and optimizing lab environments, and supporting technical sales. This role involves collaborating with partners, providing product training, and ensuring successful product integration in non-production environments. A Sr Channel Technical Solutions Engineer will act as a trusted advisor, leading projects, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description You define your impact by: - Leading strategic collaboration with channel partners to design, build, and optimize lab environments that replicate real-world customer use cases and drive solution validation. - Owning and guiding partner technical enablement, ensuring successful setup, configuration, and execution of product demonstrations and technical evaluations. - Driving partner capability and readiness by delivering impactful technical training and enablement sessions that strengthen solution positioning and adoption. - Developing scalable enablement assets, including technical training and documentation, to equip partners with the knowledge and resources needed to deliver successful customer outcomes. - Developing and distributing technical documentation ensuring partners have the resources and knowledge to drive successful outcomes. - Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to partner success while actively participating within the SE community. - Provide feedback to product management and specialist engineering teams on partner and customer requirements, contributing to the continuous improvement of our products. Your Experience - 5+ years of experience as a successful pre-sales SE, professional services engineer, or equivalent experience - Prior experience working with channel is required, prior experience as a Channel SE preferred - Strong understanding of security operations and endpoint security required; understanding of network security preferred. - Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives - Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal - Creating and delivering technical presentations, workshops, or technical validation engagements - Experience selling, implementing, or managing cloud offerings is a plus - Prior experience architecting cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred Qualifications Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $222,000.00 - $304,500.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Description Work from Home (WFH)- Remote work must be performed while residing in Florida or Massachusetts CIAT Campus Locations: San Diego, CA and Albuquerque, NM Reports to: VP of Education Program: Computer Information Systems Division: East Coast Status: Exempt Employment Type: Full-time Essential Duties and Responsibilities Reporting to the VP of Education, this role serves as a member of the management team. The Associate Dean of Education will be responsible for administrative, curriculum, mentoring tasks, and teaching responsibilities with an emphasis on overall program success. The Associate Dean of Education will handle a variety of strategic tasks, including departmental and company goals. Management Tasks - Conduct hiring, onboarding, and on-going training and of faculty of specific programs as assigned - Develop and manage the Computer Information Systems – East Coast program including foster cohesiveness between instructors, encourage instructor feedback to improve training programs, and promote the exchange of ideas, concepts, and teaching techniques that are specific to individual training programs - Be a mentor to new instructors assigned to the Computer Information Systems – East Coast program - Conduct planning and evaluating departmental activities - Review and follow up with instructor and programmatic surveys and assessments while analyzing and sharing this data with faculty and staff - Accomplish departmental objectives by managing assigned instructors - Provide growth opportunities and maintain a motivated and professional team by assisting with recruiting, selecting, orienting, coaching, and training employees - Coach and counsel employees in partnership with HR and the VP of Education - Ensure a safe, secure, and ethical work environment - Manage and enforce timekeeping policies to ensure accuracy and timely process of employee’s timecards - Maintain quality service by enforcing customer service standards, analyzing, and resolving quality and customer service problems, and recommending improvements - Must support and be a champion to the goals of the department Program Success Responsible for the overall success of the Computer Information Systems program including: - Graduation and placement rates - Program retention rates - Certification take and pass rates - Maintain compliance with accreditation related to instruction and the quality of education. - Responsible for analyzing and developing new metrics for programs, as needed Administrative Tasks - Conduct formal and informal classroom observations and plan on-going faculty development/training - Work with the VP of Education to develop and revise programs to continually enhance quality of education and to maintain consistency with CIAT’s mission and goals - Process timely, accurate, fair, without bias, performance reviews. Conduct timecard review to ensure that all time submitted by instructors is accurate Curriculum Development Tasks - Responsible for the creation and application of curriculum making sure it meets academic and industry standards - Maintain currency of curriculum, syllabi, textbooks, and Canvas - Review training material/deliverables and provide recommendations on the accuracy of and relevancy of content of curriculum - Contribute to the selection and development of instructional materials in accordance with course objectives Teaching Responsibilities - Available to teach live online and asynchronously - Available to provide coverage when needed - Current certification(s) in subjects taught - Plan and organize instruction in ways that maximize online student learning and engagement - Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs - Employ appropriate teaching and learning strategies to communicate subject matter to students - Stay current in their subject matter through professional development, through involvement in professional organizations, and attending professional meetings, conferences, or workshops Requirements - Master’s degree preferred - Bachelor’s degree required, preferably in Computer Science, Information Systems, Educational Technology, or a related field - Strong background in IT - 2-3 years of management experience, ideally in a higher education setting - At least 2 years of teaching experience - Appropriate credential, license, or certification(s) (CompTIA Tech+, A+, Network+, and/or CompTIA Security+ - Curriculum development experience required - Advanced subject matter expertise preferred - Canvas experience preferred - Able to work a 40-hour plus workweek, if needed, depending on schedule and coverage - Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results - Able to handle sensitive information with a high degree of confidentiality - Possess high ethical standards, being an example of professionalism to others - Demonstrated ability anticipate needs and exercise independent judgment - Excellent analytical skills, problem resolution skills and general business acumen - Must have a focus in data and metrics in decision making, monitoring and managing priorities - Good working knowledge of MS Office applications including Word, Excel, and PowerPoint as well as learning technologies such as Canvas and Microsoft Teams - Exhibits a high degree of flexibility in adapting to a rapidly changing environment - Detail oriented, outstanding research and analytical skills - Problem solves rapidly and effectively, in a timely manner - Ability and organization to multitask - Works with a sense of urgency, while engaging and listening to coworkers from other departments - Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines - Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture - Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives - Knowledge of current trends, best practices, and didactic approaches in higher education - Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students - Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others - Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery - Must be able to embody CIAT’s mission, vision, purpose and values Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday-Thursday:10:00am-7:00pm Eastern Time and Friday: 8:00am-5:00pm Eastern Time, including weekend hours. Supervisory Responsibility This position has supervisory responsibilities and will be defined by the VP of Education. Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. - We are passionate about education and student success - We value integrity and excellence in our employees and students - We treat ourselves and our students with dignity and respect - We believe in and encourage innovation at our school to better help our students succeed - We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success - We are accountable for our actions and focus on improvements moving forward - We have a growth mindset with a sincere belief that every student can do better and achieve their goals - We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues - We commit to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives - We foster lifelong learning and professional development Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions: - Essential functions of this role require sitting for extended periods of time. - Ability to type, use a computer to search for information and input information while speaking on the phone is required. - The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role. - The employee will be required to compute simple to simple mathematical calculations as a normal part of this role. Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Salary Range The starting salary range for the Associate Dean of Education - Computer Information Systems - East Coast is $85,000- $95,000/yearly. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs. #ZR

• Map, analyze and document business processes and systems; • Elicit and detail requirements with business stakeholders; • Translate business requests into clear, structured technical specifications; • Model processes using BPMN; • Create artifacts such as UML diagrams and use cases; • Participate in solution design together with the technical team; • Support the development team in understanding business rules; • Monitor development to ensure adherence to defined requirements; • Work in an agile environment, participating in team ceremonies; • Identify opportunities for improvement in processes and systems.