Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our Bilingual Care Advocate, you will help seniors, caregivers, and families manage the complexities of the healthcare system. This is a fully remote position that requires a high degree of empathy, persistence, and technical accuracy. To be successful in this role: - Establish Trusting Relationships: Build rapport with members through active listening, empathy, and clear communication to serve as a reliable healthcare partner. - Comprehensive Assessment: Evaluate the "whole person" by identifying medical, social, behavioral, and environmental factors to pinpoint specific barriers to care. - Strategic Care Coordination: Develop and execute individualized care plans that integrate medical requirements with essential social determinants of health (SDOH). - Prioritization & Action: Independently identify urgent needs and maintain consistent momentum on long-term care goals to ensure member stability. - Social & Community Integration: Connect members to vital local services, including transportation, meal delivery, home care, and peer support networks. - Financial & Insurance Navigation: Analyze medical billing for accuracy, assist with claims appeals, and demystify complex insurance explanations for members. - Cost Optimization: Identify medication savings, co-pay assistance programs, and formulary-friendly alternatives to reduce the financial burden on the member. - Health Literacy Coaching: Empower members with the tools and knowledge needed to manage chronic conditions and navigate the healthcare system effectively. - Cross-Functional Partnership: Collaborate with clinical, product, and operations teams to streamline workflows and escalate complex cases. - Product Evolution: Provide actionable feedback on platform features and tools to refine Wellthy’s capabilities and the overall member experience. Qualifications To be successful in this role, you’ll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus. - Bilingual fluency in Spanish and English. - Experience: 2+ years of experience in care management, patient advocacy, case management, or clinical social work. Direct experience working with Medicare and/or Medicaid populations. - Advocacy Background: A deep understanding of Social Determinants of Health (SDOH) with a proven track record of supporting diverse and underserved communities. - Communication Excellence: Exceptional empathy and patience, with the unique ability to distill complex medical or insurance jargon into simple, actionable information for patients. - Operational Agility: Highly organized and proactive; able to manage a caseload and prioritize competing tasks without compromising quality or attention to detail. - Analytical Problem-Solving: A commitment to continuous improvement—identifying process gaps, suggesting innovative solutions, and helping evolve Wellthy’s care model. - Digital Literacy: High comfort level navigating EMRs, care-management software, and proprietary digital tools. Qualifications that are preferred but not mandatory: - Medical Assistant Certification, LPN, RN or similar. Total Rewards Package The starting salary for this position is $25-$28/hour. - Remote work environment. - Medical, dental and vision benefits within 30 days of hire. - Retirement saving account with matching company contributions. - Mental health benefits. - 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days). - Sick and Caregiving Days. - Professional development initiatives for growth. - Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave. Role Requirements: To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Location This is a remote and US states based opportunity. We ask that you work in a location that is: - Private, with secure (not public) internet and phone access - Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating - Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review here: https://app.getguru.com/card/iRgBL8yT/Applicant-Privacy-Policy For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com.

Overview UnityPoint Clinic Certified Medical Assistant - Remote Location: This person should sit in one of our regions: Sioux City, Fort Dodge, Central Iowa, Quad Cities, Waterloo, Cedar Rapids or Madison, WI. Monday-Friday 8AM-5PM Full-time + benefits Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:     - Expect paid time off, parental leave, 401K matching and an employee recognition program. - Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. - Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities In this impactful role, you will oversee and prioritize work queues for overdue and expiring patient orders and test results, manage patient communications, and process Regional Medication Prior Authorizations with accuracy and efficiency. You’ll collaborate closely with clinic teams to ensure timely follow-up and seamless coordination of patient care tasks. This is primarily a remote position, offering flexibility while making a meaningful difference in clinical operations. Workspace at a designated UnityPoint location may be available upon request, based on space availability. - Demonstrate clinical competency in assigned duties - Manage Epic In Basket workflows, including results, orders, and patient messages - Complete delegated tasks within scope of licensure, certification, and competency - Apply the nursing process (assessment, planning, intervention, evaluation) as appropriate - Provide accurate, timely documentation in the electronic health record (EHR) - Document patient and facility communications when managing task buckets - Provide patient and family education as directed by provider - Interpret lab and procedure results within scope and take appropriate next steps - Maintain compliance with CLIA, OSHA, HIPAA, safety, and organizational policies Qualifications Education: - High School Diploma/GED required Experience: - At least one (1) year of computer data entry experience required. - One (1)+ year of experience in clinical experience in a medical office preferred. License(s)/Certification(s):  - Certified or Registered Medical Assistant through one of the following required:  - National Healthcareer Association  - American Association of Medical Assistants  - National Center for Competency Testing  - National Certified Medical Assistant   - National Association of Health Professionals  - American Registry of Medical Assistants  - American Allied Health  - American Medical Technologists  - Certified Medical Administrative Assistant through the National Healthcareer Association.  - Certified Basic Life Support through the American Heart Association required within 30 days of hire.  - IA/IL Child Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire.  - IA/IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing Care required within 90 days of hire.

• Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. • Complete any administrative work that goes along with scheduling the appointment. • Transcribe any external orders from Physician. • Handle high call volumes for multiple locations and departments. • Utilize multiple systems to perform all scheduling functions as needed. • Providing patients with preparation and location information. • Correctly collecting and inputting patient data into the system. • Validating patient insurance and explaining benefits as needed. • Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. • Acting as a mentor for new hires as needed. • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. • Performs other duties as assigned.

Job DetailsJob Location: 769 - Chattanooga, TN 37402Position Type: Part TimeEducation Level: Graduate DegreeTravel Percentage: NoneJob Shift: Weekend ShiftJob Category: Health CareThis is an exciting opportunity for a provider to join the rapidly growing TextCare team and to help refine the virtual care experience for patients. Our providers build patient relationships and are the trusted resource needed to improve health outcomes while minimizing time and financial impacts on patients. They deliver care and treatment to patients in a caring, compassionate manner through text, phone, video, and email. What We Would Like from You: A passion for helping people and a patient-centric mindset that embraces the core tenets of TextCare A “patients first” approach, delighting patients with ease of use and meeting them in their preferred channel (text, phone, video) A commitment to relationship-driven care built on low barriers to access, including convenience, responsiveness, and transparency Engagement and accountability, including proactive follow-up and continuity of care when possible Ability to serve a panel of patients, providing virtual acute care and medical expertise with appropriate follow-up Provide pharmacological treatment, including prescribing medications through electronic prescribing systems Refer patients to specialty care with an emphasis on appropriateness and value Follow up on labs, imaging, and closed-loop communication with other providers as needed Minimum Qualifications: Completion of an accredited NP or PA program Active Advanced Practice Nurse or Physician Assistant license in Tennessee Prescriptive authority Minimum of 1 year of relevant clinical experience BLS certification Willingness to work 2x 12-hour shifts every Saturday and Sunday (Example shifts: 7a-7p or 11a-11p ET) Ability to type at 65 words per minute (preferred) DEA license (preferred) Multi-state licensure (preferred) Experience in a fast-paced urgent care or acute care environment (preferred) What We Offer You: Competitive salary commensurate with experience Full benefits package, including: 401(k) with matching Medical, dental, and vision insurance Four weeks of paid time off Life and disability insurance $1,000 CME Opportunity to grow in a fast-moving startup organization Medical Specialty: Primary Care Urgent Care Telehealth Qualifications REQUIRED SKILLS/ KNOWLEDGE Comfort and confidence in engaging with senior stakeholders, including both client and One to One leadership and members of the interdisciplinary team A passion for helping people and a desire to realize One to One’s goal of patient-first healthcare A self-starter, energized by dynamic operations and a willingness to tackle a wide range of challenges The desire and ability to lead with compassion. Ability to read, write, and communicate the English language. Strong computer literacy and typing skills. Able to easily navigate applicable technology. Excellent interpersonal and customer service skills Ability to effectively communicate both orally and in writing Ability to follow written step-by-step instructions Ability to concentrate, think, and learn Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull. QUALIFICATIONS/EXPERIENCE Successful completion of an accredited NP or PA program according to Tennessee State Law License and Certification as an Advanced Practice Nurse or Physician Assistant in the State of Tennessee Prescriptive authorization Two years of relevant clinical experience BLS/ACLS DEA Certified DOT examiner preferred