• Design and develop high-scale portal applications that enable customers to manage segmentation and guest insights. • Partner with Product and UX to define and ship solutions that align with business outcomes and client needs. • Deploy code to a containerized production environment with a relentless focus on stability and speed-to-market. • Level up junior engineers through direct technical guidance, code reviews, and the enforcement of high development standards. • Ensure application scalability and security, specifically when handling PII and high-volume data sets. • Maintain technical requirements (TRDs) and API documentation to keep the team moving fast without hand-holding.

• Translate business logic into high-quality code, adhering to established standards and practices • Participate in defining and implementing new features and fixing bugs • Understand and discuss problems and proposed solutions, always seeking the best technical approach to the challenges encountered • Review code delivered by team members • Break down large deliveries into small, cohesive deliverables • Monitor solutions in production, assessing errors, performance, and availability • Contribute improvements or new patterns to the Engineering knowledge base • Identify and resolve structural issues in product code • Monitor applications and implement performance improvements • Implement reusable components and abstractions for engineering • Provide consulting to engineering teams on technical decisions • Communicate technical decisions based on architectural trade-offs

• Secure Linux and Docker container development • Lead development efforts and work effectively with a small team of developers to create, improve and maintain applications that support state-of-the-art speech technology • Full life cycle ownership including requirements gathering, system design, implementation, and deployment • Ensure documentation standards are maintained for change control processes • Work with mixed C/C++ and Golang tasks, at times migrating from C++ to Golang • Troubleshoot issues related to networking • Independently interface with customer support and QA teams to drive feature identification and bug resolution • Maintain and improve the performance, stability, and efficiency of the multithreaded and multiple process software suite • Design and architect new components, features, and services, ensuring scalability, performance, and reliability • Contribute to the long-term technical roadmap and strategic planning for the platform

• Scope, design, build, and support custom integration applications tailored to specific customer needs. • Collaborate with Solutions Architects to continuously evolve customer-facing applications using Procore APIs. • Develop teammates by conducting code reviews, providing mentorship, and leading pair programming sessions. • Maintain a healthy codebase by following established tools, technology processes, and best practices. • Serve as a subject matter expert in your domain to guide others in creating stable and scalable software. • Drive the evolution of internal standards and procedures to ensure the delivery of high-quality applications. • Manage competing priorities in a fast-paced environment to meet agreed-upon project deadlines. • Monitor and troubleshoot deployed applications to ensure consistent performance and uptime for clients.