Position Description Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more. At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.” The Health Navigator collaborates with members, family, healthcare providers, community resources and other members of the healthcare team to coordinate services and address barriers including access to health care, health literacy, transportation, wellness, gaps in care etc. The Health Navigator will guide members to achieve optimal and vibrant health by providing tools, information, and assistance to help understand their healthcare options, take control of their healthcare needs, bridge the current gap between social-economic and medical and behavioral needs, and navigate the otherwise often confusing steps along the path to efficient and effective care. Responsibilities and Qualifications - Identifying, facilitating, and securing access to needed healthcare, social services benefits and community resources. Assist members with navigating the steps along the path to efficient and effective care. Coordinate appointments with and transportation to physicians and non-physician providers to ensure timely and efficient delivery of diagnostic and treatment services when needed. - Actively monitors incoming calls, conducts outgoing calls, and responds to voice mail requests in a timely manner. This could include, but is not limited to, closing gaps in care, HRAs, upcoming education/health events, and provider follow-up. - Identify and assess members’ medical, behavioral, social, emotional, and financial needs. - Effectively and efficiently utilize the resources available of social, economic, behavioral, and support systems and programs to connect at-risk members with appropriate community resources to address barriers and adherence. Conducts health education. - Builds relationships with members, their families, and care givers and provides support in achieving their health care goals. Provide emotional support and/or referring to community-based or physician/provider for greater level of psychosocial intervention - Completes non-clinical surveys and education to assigned members and engages them into programs, completes non-clinical interventions to meet member needs and identifies and refers candidates who require complex interventions to other programs/resources utilizing established criteria and documentation processes to support whole-person care. - Identifies and reports quality of care issues in accordance with established departmental policies and procedures. Maintains member confidentiality at all times. - Documents all care navigator activities in the care management documentation system, according to established policies and procedures. Attends company and departmental meetings and training sessions as required. - Assist with assigned population processes including, but not limited to, retrieving and assigning referrals, completing monthly reconciliation report between documentation system(s). Skills: - Critical thinking and problem-solving skills; and ability to handle critical situations. - Excellent written, oral communication, listening, and organizational skills. - Ability to operate a personal computer (PC), including proficiency in Microsoft Office Products. Ability to use computer system while conversing telephonically. - Able to demonstrate strong customer service skills, including tact and diplomacy, both in person and telephonically when communicating with internal and external customers - Ability to appropriately prioritize workload and assignments and perform accurate, detailed and timely completion of assigned duties. - Ability to work autonomously and as part of an interdisciplinary team - Demonstrates sound judgment that affirms the rights and responsibilities of Member’s, families, health care professionals and health care organizations. Knowledge: - Knowledgeable on how to navigate all aspects of medical, behavioral, and social systems. - Knowledge of NCQA standards for Population Health Management for health plan accreditation, DMAA standards for disease management and CMSA Standards of Practice for Case Management, Act 68, CMS - Knowledge of current and emerging medical treatment modalities and best practice guidelines with the ability to analyze and interpret medical and benefit coverage interrelationships. - Knowledge of adult learning principles, motivational interviewing and intrinsic coaching techniques. Experience: - At least three (3) years’ recent/related experience working in health and wellness promotion, inpatient or other appropriate clinical setting. Education and Certifications: - Patient Navigation certification preferred or obtained within 1-year employment. - Licensed Practical Nurse active license or degree in healthcare related field and 3 years of experience directly related to the duties and responsibilities specified. About Us We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.

Role Description This position will involve image and data analysis, including the use and development of multimodal machine learning tools and algorithms. Qualifications - Enrolled in or on vacation from or is otherwise registered in a Graduate Program (minimum 4.5 credit hours). - Experience with computational experiments. - Ability to communicate effectively, in both written and oral formats. - Excellent collaboration skills and ability to communicate effectively with biologists. - Ability to perform data management and analysis of research findings, including use of spreadsheets and basic word processing. - Ability to prioritize work demands, and coordinate research protocols with other staff. - Organizational skills and careful attention to details to satisfactorily perform job duties. - High level of self-motivation and integrity. - Creative, thinks outside-the-box, in developing fit-for-purpose solutions for data needs. Requirements - Courses in image/data analysis, machine learning (ML); fluency in computer packages such as Python and ImageJ, and ML packages such as PyTorch. - Work in cleaning up, organizing, and analyzing large data sets from scientific or computational experiments. - Ability to organize and analyze large scale datasets in Excel, image, or mixed formats. - Competency in implementing algorithms for training ML prediction models using image or text data. Benefits - Work schedule expected to be part time, approximately 6-18 hours per week, remote or in the PI’s lab. Company Description We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu.

• Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions • Manage multiple chats at once ensuring responses within service standards • Handle incoming calls with professionalism, empathy, and a solution-focused attitude • Accurately document customer interactions and follow processes while navigating multiple tools • Adapt quickly to evolving customer needs and support requirements (calls, chat, or both depending on business demand)

About Us Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes to perform blood draws, diagnostic and low acuity services, and wellness visits. We are building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. About The Role Are you ready to join the pioneering healthcare team at Sprinter Health? We're looking for dynamic Nurse Practitioners who are ready to revolutionize healthcare delivery by conducting virtual wellness visits directly to patients in the comfort of their homes. As a Nurse Practitioner with Sprinter Health, you'll leverage your medical expertise to offer a wide range of healthcare services that could include but not limited to virtual adult and/or pediatric wellness visits, health assessments, and more! Successful candidates will have prior experience performing wellness visits, along with key traits such as dependability, professionalism, and problem-solving abilities. A commitment to delivering exceptional customer service is essential, as is the ability to work autonomously while maintaining high-quality standards. Above all, we're seeking individuals who are friendly, compassionate, empathetic, and deeply invested in providing personalized care to every patient they serve. If you're ready to make a difference in patients' lives and shape the future of healthcare, we invite you to join us at Sprinter Health. A day in the life ... - Commencing the day… begin your day by reviewing your case load and preparing your technology, ensuring you have all of the right tools available to service your patients - Navigating with ease… using easy and modern technology, you will navigate through your schedule for the day and partner with our clinical in-home team members (Sprinters) that will visit each patient’s home - Creating meaningful bonds… you will have the opportunity to make a warm and welcoming connection with a diverse range of patients as you prepare to collect relevant information and perform various services - Patient-centric, wellness exam… engage in proactive care by conducting thorough health risk assessments, medication reviews, cognitive screenings and empowering patients’ with educational information regarding their health and well-being - Collaborative Patient Care … work directly with Sprinters to evaluate vital signs, arrange blood draws, and carry out necessary tasks to address the specific needs of the patient - Comprehensive Care Coordination and Management… provide comprehensive care coordination and management, including preventive care interventions, medication management, referrals to specialists, community resources, and documentation of findings Skills and Requirements - Board Certified as a Family Nurse Practitioner in GA, NC, SC, FL, and/or MS - Active Family Nurse Practitioner License in California - Consistently exhibits the highest levels of professionalism, integrity, accountability, confidentiality, care and compassion to provide high quality health services - Willingness to work in a revolutionary environment that sometimes necessitates last minute problem solving and out of the box thinking - Technologically savvy and comfortable using tools such as laptops or mobile devices for charting and HIPAA secure messaging apps for care coordination - Strong written and verbal communication skills - Ability to work independently or in a team environment - Pass national background check and valid clinical license search Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference in the lives of people, apply today! Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.