• Support the architecture and design of AI solutions across multiple projects • Contribute to shared architectural patterns, reusable components, and design practices • Evaluate client needs and platform environments for scalable and secure designs • Drive architectural decisions related to data pipelines, model orchestration, and API development • Collaborate with delivery leads and client stakeholders to refine solution designs

• Design and operate end-to-end network interconnect architectures for cloud gaming platforms • Drive engagement with various tiers of ISPs to establish optimal low latency packet routing paths for latency-sensitive gaming traffic • Drive engagement with backbone providers, IXPs, and CDN/edge partners for cost optimized and relevant IP-transit and peering networks • Translate business requirements for the product into scalable technical architectures • Design traffic engineering solutions (QoS, load balancing, congestion control) involving capacity planning and scale testing • Ensure redundancy, failover, and high availability across interconnects • Define observability to track metrics for latency, jitter, packet loss, and throughput • Ensure secure network interconnects using encryption and segmentation abiding by compliance with relevant data protection and regional regulations • Collaborate with internet service providers, DC operations, network engineers, cloud architects, cloud gaming backend engineers, product and operations teams and SRE

Solution Engineer Job Location: EMEA We are continuously building relationships with high-caliber sales professionals to support our growth. While a specific territory may not be open today, business needs evolve quickly. This posting allows us to engage strong candidates early and align future openings with the right talent at the right time. If you are a consultative, results-driven seller who thrives in a performance culture and wants to represent a differentiated solution, we want to meet you. Values At AppViewX, our values reflect how we work together in practice—not just what we aspire to. They show up in everyday decisions, how we collaborate across teams, and how we treat each other while building and delivering our work. If these values resonate with you, you’ll likely feel at home here. - Clarity: We interact with transparency, simplicity, and shared purpose. - Unity: We build unity through mutual respect, trust, and collaboration. - Innovation: We stay curious, challenge assumptions, and drive continuous improvement. - Speed: We act with urgency, focus, and follow-through to deliver results fast. - Precision: We bring accuracy, consistency, and care to everything we do. Role Overview We are seeking highly motivated and results-driven Solution Engineer to join our dynamic SE team, focusing on the EMEA market. This is a critical role responsible for driving revenue growth, managing the full sales cycle, and expanding our footprint in diverse international markets outside of our core regions. The ideal candidate will have a deep understanding of selling complex B2B solutions across various cultures and regulatory environments. - Technical Sales & Support: - Serve as the primary technical resource for the sales team, providing deep product and solution expertise. - Conduct compelling product demonstrations, technical presentations, and proof-of-concept (POC) engagements for prospective customers. - Answer technical questions and address objections from prospects and customers. - Lead technical deep-dive meetings and workshops, explaining complex architectures and integration strategies. - Customer Engagement & Strategy: - Understand customer business requirements and technical environments to architect and propose the most suitable solution. - Work closely with the sales team to develop solution strategies and technical sales campaigns. - Contribute to the creation of sales proposals, RFPs, and RFIs, ensuring technical accuracy and alignment with customer needs. - Travel internationally as needed to meet with customers, attend industry events, and support regional sales efforts. - Product & Market Feedback: - Gather and synthesize customer technical requirements and market feedback, communicating them effectively to Product Management and Engineering teams. - Stay up-to-date with industry trends, competitive landscape, and product developments. - Develop and maintain technical sales materials, including demo scripts, presentations, and best-practice guides. Territory Alignment Territory will be determined based on business priorities at the time of hire. We consider geography, vertical focus, and market opportunity when assigning accounts to ensure strong alignment between seller strengths and company growth goals. Qualifications & Experience - Education: Bachelor's degree in Engineering, Computer Science, or a related technical field. - Experience: - Minimum of 5 years of experience in a Solution Engineering, Solution Architect, or similar customer-facing technical role. - Proven experience supporting sales in international markets, particularly within the EMEA regions. - Technical Skills: - Deep understanding of Cloud Computing, Enterprise Software, Cybersecurity. - Hands-on experience with APIs, Kubernetes, SQL, Python. - Excellent ability to understand and articulate complex technical concepts in simple terms to both technical and non-technical audiences. - Soft Skills: - Exceptional presentation, written, and verbal communication skills. - Ability to work independently and collaboratively in a fast-paced, geographically distributed team environment. - Strong problem-solving and analytical skills. - Fluency in English is required Preferred Qualifications - Experience selling enterprise-level SaaS or technology solutions. - Strong understanding of EMEA business practices, compliance, and cultural nuances. - Proven ability to operate independently in a remote or international setting. Travel Requirements - Traveling to customers, partners and events as and when required. Why Join Our Sales Team - High-impact role driving company growth - Opportunity to sell a differentiated solution with real customer value - Collaborative, performance-oriented culture - Clear expectations and transparent performance metrics - Career growth aligned with results and capability What Happens Next Candidates from this posting will be reviewed on an ongoing basis. Qualified individuals may be contacted when a territory opening aligns with their background and experience.

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers • Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility • Delivering product and technical presentations to potential and existing customers • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape • Driving product conversations based on need and problems with customers • Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material