Description Are you a world class problem solver? Have an intense curiosity and a willingness to learn? Do you possess excellent interpersonal skills? Thrive on delivering top notch customer service? Ready to conquer technical challenges, build relationships with clients, work with a variety of hardware and software, grow and develop? Good, because we have been searching all over Husker Nation for you. Are you in? About us: - We were born in Nebraska, raised in Nebraska, and enjoy serving the Midwest with offices in Lincoln, Omaha, Kearney, & Central City - We are growing insanely fast, fast enough to make the Inc 5000 list 9 years running - We are all about our company culture so much so, that it’s our #1 priority - We believe life is an adventure to be lived. With more than 100 engineers, there are enough resources to go around. You can log off and know that someone else has your back so you can get out and enjoy life - We love giving back to the community. In fact, we set aside dollars each month for employees to donate to causes they are passionate about With us you will be able to: - Work remotely while collaborating with your fellow Niners! - Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth - Work for a leader that has your back - Offer support for backup solutions - Resolve technical issues involving Microsoft's core business applications and operating systems - Provide basic technical support at the network level: WAN and LAN connectivity - Deliver basic remote access solution implementation and support: VPN, Terminal Services, and Citrix - Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets - System documentation, maintenance, and review - Communicate with customers as required, i.e., keeping them informed of incident progress, notifying them of impending changes or agreed outages Requirements What we will ask you to do: - Provide the highest level of customer service, perception, and satisfaction. Achieve 90% or better satisfaction rate - Meet client response SLA’s 95% of time - Meet client resolution SLA’s 80% of time - Enter all work as service tickets 100% of the time - Bring a positive attitude and high energy 100% of the time - Be available for occasional onsite support (must live within 30 miles of Columbus, Norfolk, or Wayne) What you should bring to the table: - Understanding of operating systems, business applications, and printing systems - Strong written and verbal communication skills are essential to provide high-level customer service - Ability to diagnose technical issues - Technical awareness: ability to match resources to technical issues appropriately - Understanding of support tools, techniques, and how technology is used to provide IT services - Self-motivated with the ability to multi-task while working in a fast pace environment - Ability to work in a team environment and communicate effectively What we will bring to the table: - Competitive wage - Employee focused environment - Full health care benefits options including dental, and vision with a wellness and safety focus - Mobile phone stipend and home internet stipend - Long term and short term disability insurance - 401K plan with company match - 3 weeks PTO

Role Description MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. This role can be based out of our Toronto or Montreal office or remotely in Canada while physically based in an Eastern or Central time zone location. Qualifications - 6+ years of experience working on software development and operating distributed systems - Proficiency in Python, Go, or a similar language - Experience operating or supporting stateful storage or database systems at scale - Comfortable with durability, consistency, and recovery trade-offs - Possess a customer-focused mindset - Value efficiency in processes and operations - Prefer automation over manual processes - Experience using and extending containerization technologies, particularly Kubernetes - Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure - Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing) Requirements - Work on multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs - Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing - Identify and configure key metrics to detect incidents and quantify service health, availability, and performance - Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure - Become an expert in infrastructure performance, helping optimize from the application level all the way to the kernel Benefits - Equity - Participation in the employee stock purchase program - Flexible paid time off - 20 weeks fully-paid gender-neutral parental leave - Fertility and adoption assistance - Registered Retirement Savings Plan (RRSP) with employer match - Mental health counseling - Backup child and elder care - Health, dental, and vision benefits offerings Company Description MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone.

Role Description At EnCharge AI, we are building the next generation of AI compute silicon — purpose-built for high-performance, low-power, and scalable AI inference. As an Emulation Engineer, you will play a critical role in validating complex AI accelerator architectures on emulation platforms before tape-out. This position is ideal for someone passionate about bridging the gap between hardware and software in fast-paced, deep tech environments. - Set up and maintain Siemens Veloce emulation and prototyping platforms - Adapt SoC designs for Emulation and Prototyping - Develop and debug emulation testbenches and system-level environments - Support pre-silicon validation, power/performance analysis, and early software bring-up. Participate in silicon bring-up and validation. - Collaborate with design and verification teams to isolate design issues and accelerate debug. - Optimize performance of the emulation workloads and reduce turnaround time. - Work with firmware/software teams to enable use of emulators for OS and driver testing. Qualifications - BS/MS/Ph.D. in EE, CS, or related field with 7+ years of SoC design experience. - Experience with emulation platforms (Veloce, Palladium, or ZeBu) and FPGA-based prototyping systems (proFPGA, HAPS, or Protium) - Experience with emulating high speed I/O interfaces such as PCIe and UCIe and memory technologies such as LPDDR and HBM - Solid understanding of digital design, RTL (Verilog/SystemVerilog), and SoC architecture. - Proficiency in hardware debug tools, waveform viewers, and logic analyzers - Scripting skills (e.g., Python, Tcl, Perl) for automation and infrastructure development - Familiarity with UVM, simulation, and testbench environments. SystemVerilog and UVM-based verification experience a plus - Hand-on software development experience with C/C++ is a plus

Role Description We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable. Qualifications - 10+ years of experience working on software and operating distributed systems. - Deep expertise in networking fundamentals and a good understanding of how the internet works (e.g., TCP/IP, DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles). - Possess a customer-focused mindset, driving improvements that benefit end-users. - Value efficiency in processes and operations, with a strong preference for automation over manual processes. - Familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP (e.g., VPCs, subnetting, routing, VPNs, peering, private link/private service connect, and CDNs). - Strong knowledge of service mesh and load-balancing concepts, eager to implement these in a multi-cloud environment. Requirements - Participate in the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services. - Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity. - Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability. Benefits - Equity participation. - Participation in the employee stock purchase program. - Flexible paid time off. - 20 weeks fully-paid gender-neutral parental leave. - Fertility and adoption assistance. - 401(k) plan. - Mental health counseling. - Access to transgender-inclusive health insurance coverage. - Health benefits offerings.