Role: Network Operations Center (NOC) Specialist Location: Merrifield United States Employee Type: Contract Location: Merrifield, VA, US Job Description: We are hiring a Network Operations Center (NOC) Specialist! Supporting: Large Financial Services Client Location: (Hybrid) Vienna, VA or Pensacola, FL Assignment Type: Contract Only Duration: Approximately 9 months Role Overview: We are seeking a detail‑oriented Network Operations Center (NOC) Specialist to support a 24x7 enterprise operations environment. This role is ideal for an early‑career IT Operations or NOC professional who enjoys real‑time monitoring, structured processes, and collaborative problem solving. The NOC Specialist plays a critical role in monitoring network systems, responding to alerts, documenting incidents, and coordinating issue resolution with vendors and internal teams. This position follows a rotating shift schedule and offers a hybrid work arrangement. Key Responsibilities: - Monitor network infrastructure, including routers, switches, and network connectivity - Identify, triage, and respond to alerts using monitoring tools such as Moogsoft or equivalent systems - Perform initial incident analysis and follow defined escalation procedures - Create, update, and manage incidents and service requests using ServiceNow - Coordinate with external vendors through portal‑based ticketing systems - Collaborate with team members using Microsoft Teams - Maintain clear and accurate documentation throughout the incident lifecycle - Support continuous operations by working a rotating 24x7 shift schedule, including nights and weekends Qualifications: - Level 1 experience in a NOC, IT Operations, TOC, or Network Monitoring environment - General knowledge of routers, switches, and network connections - Experience with monitoring and alerting platforms such as Moogsoft or similar tools - Familiarity with ServiceNow and ticketing systems - Experience coordinating with vendors and using vendor portals - Strong process management, analytical, and written communication skills - Comfortable working in a structured, operations‑driven environment - Authorized to work in the U.S. without current or future sponsorship Compensation and Benefits: The pay rate for this position is between $25.00 and $30.00 per hour. Please note that the final rate may be contingent on experience and other factors. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Department Name: HIMS Oncology Supp Acute Work Shift: Day Job Category: Revenue Cycle Estimated Pay Range: $20.01 - $30.01 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Banner Health has been recognized by Becker’s Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity. These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement. As a Health Information Management Systems - SR HIMS Technician - Remote you will be responsible for a variety of functions from the release of information, documenting, regulatory, compiling, processing, and maintaining patients' medical records on-site. You provide support to Document Imaging for the day shift, to maintain continuity of care and integrity of patient health records. HIMS Technicians will ensure all regulatory requirements of Banner are followed, as well as reconcile medical record activity, maintain records in centralized locations, retrieve charts, and scan, index, and validate records. You will perform quality control processes related to document imaging for the electronic medical record (EMR). The primary role is to safeguard and ensure the safety and integrity of our patient’s charts. To that end, it is vital to the continuity of care that the HIM Tech perform the important tasks of all processes that are needed to post the most up-to-date and complete documentation to the patient record. In the event that this does not occur the provider may not have all results that are needed to provide a complete picture of the patient’s health and/or treatment needs: thus resulting in the patient having costly delays in care or worse not receiving the most appropriate treatment. A medical record experience preferred but not required. It is a great supportive environment with a variety of tasks to keep it fun. Bring your healthcare knowledge, attention to detail, and technical skills to a rewarding career at Banner! This can be a remote position if you live in the following Banner states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WV, WA, WI & WY This is a full time schedule, 40 hour a week position working Monday – Friday 7am – 3:30pm Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position coordinates and performs the daily operations work of designated areas within the health information management systems (HIMS) department. May act in a leadership role and as a liaison between management and the staff. Facilitates the delivery of high quality customer service to external customers. Responsibilities typically include the monitoring and direction of daily workflow and involvement in process improvement/quality monitoring functions. CORE FUNCTIONS 1. Assist with the orientation, training and re-education of HIMS staff. Liaison between management and the HIMS staff for the purpose of coordinating staff schedules and communication of information and/or resource in providing information and HIMS department services. Promotes open communication, effective point of service decision making and problem solving while interacting with internal/external customers to ensure positive resolutions and customer satisfaction. Serves as a key liaison between staff, physicians, other departments and other departmental customers. 2. Monitor daily workflow processes, complete daily activities, and identify and communicate to leadership any opportunities for improvement as needed. Identify, address and communicate opportunities to improve work processes and practices good work group dynamics. May serve as a backup to other staff members to ensure the department operations are efficiently and effectively maintained. 3. Coordinate the compiling of department statistics, generating performance reports, and facilitating special projects, as required including assisting in the development of targets and action plans to achieve department goals. 4. Support and ensure the integrity of Electronic Medical Record through monitoring and auditing activities, including management of provider deficiencies and record completion identified through various reporting tools. May coordinate physician suspension process. 5. Conducts routine and complex releases of health information in accordance with company policy and all state and federal laws. May act as a liaison to HIMS techs and is knowledgeable with applicable federal and state regulations and Banner Health policies related to release of health information and HIPAA. 6. Support the coding function, acting as a liaison between HIMS operations, coding, registration, physicians, and other facility or system departments as applicable to facilitate the record completion, coding, and billing process. 7. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, physicians, ancillary staff, and other departments in person, over the telephone, through email, or by other means. 8. Perform a variety of other support functions including assistance with transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the Electronic Medical Record, answer ringing telephones, and other duties as assigned by HIMS leadership. As applicable to the facility, may work with state recording agencies, such as reporting all facility births to the state vital health records department and meeting the state reporting guidelines for such. 9. Works under general supervision and provides leadership and expertise to a work team. Solves problems using defined procedures and a learned expertise in medical records regulatory requirements. Holds department responsibility only, although is involved in implementing system-wide activities. Customers are internal and external: physicians, volunteers, medical staff services and nursing. MINIMUM QUALIFICATIONS Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education or experience in medical records and information systems or other healthcare related roles. Must demonstrate a thorough knowledge of health information management practices and principles and have a working knowledge of medical terminology as normally acquired over three or more years of related work experience in a healthcare role. Experience coordinating work functions of groups of individuals is preferred. Must be able to exercise independent judgment, prioritize work have good problem solving skills. Strong verbal, written communication, and interpersonal skills are required. Strong technical skills in using office and medical records software applications and databases. Must be knowledgeable of all HIMS department functions and processes. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. PREFERRED QUALIFICATIONS Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program. Experience coordinating work functions of groups of individuals is preferred. A background in the use of medical terminology for the assigned area is preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. 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Department Name: HIMS Operating Svc Ctr-AZ East Work Shift: Day Job Category: Revenue Cycle Estimated Pay Range: $18.38 - $27.57 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. A rewarding career that fits your life. As an employer of the future, we are proud to offer our team members many career and lifestyle choices including remote work options. If you’re looking to leverage your abilities – you belong at Banner Health. Looking for a motivated, experienced Health Information Management Tech (HIMS Tech) to join our talented Oncology HIMS department at Banner MD Anderson Cancer Center. This position has a direct impact on patient care as you will be responsible for indexing of PHI into the patients EMR. We are a one of a kind HIM department in the Banner system that is continually growing and evolving to meet the HIM needs of Banners Oncology network. Experience and understanding medical terminology is a must. Location: Remote Schedule: Monday-Friday, 7am-3:30pm Ideal Candidate will have at least 2 years experience in medical terminology and HIMS. This can be a remote position if you live in the following Banner states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WV, WA, WI & WY Bring your medical records knowledge, excellent customer service skills, drive, attention to detail, and technical skills to a rewarding career at Banner! Apply today! Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for the maintenance and preservation of confidential electronic health records. The position performs a variety of HIMS functions, including one or more of the following: record completion, transcription coordination, document imaging, release of information, and/or providing services and information to physicians and staff. May analyze the electronic medical records for quantitative and qualitative completion based on the facility’s medical staff rules and regulations, company policy, and State, Federal and other regulatory agency requirements. CORE FUNCTIONS 1. Conducts routine releases of health information in accordance with company policy and all state and federal laws. 2. Reviews and analyzes health information typically through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIMS Department standards. Accurately maintains data related to deficiencies in the Electronic Medical Record. 3. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means including coordinating birth registrations with State recording processes. 4. Performs the document imaging function as required, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined. 5. Perform current and retrospective review of scanned documents as needed through the certification process in an effort to maintain the integrity and completeness of the Electronic Medical Record and meet minimum productivity standards as defined. 6. Perform a variety of other support functions including assistance with basic transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the EHR, answering telephones, and other duties as assigned by HIMS leadership. 7. Works under regular supervision using defined processes. Conducts problem solving using a learned expertise in regulations and medical record requirements. Has assigned responsibility within a department or clinic. Customers are physicians and office staff, nursing and ancillary staff. MINIMUM QUALIFICATIONS Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge or one or more years of experience working with medical records and/or health information management. Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written material. Must be able to perform and work on multiple tasks and organize and prioritize work. Requires good judgment, initiative and problem-solving abilities, along with effective teamwork skills. Requires strong technical skills in the use of software applications and databases. Must have strong organizational and interpersonal skills. Is knowledgeable and proficient in accessing and utilizing all applicable EHR systems as well as other applications utilized by the HIMS department. PREFERRED QUALIFICATIONS Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program. A background in the use of medical terminology for the assigned area is preferred. Additional related education and/or experience preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You’ll Be Doing: The Coordinator, Provider Network will be a dynamic role that will encompass overall support of data operations supporting our NIA line of business in areas including auth processing, client implementations, issue resolution, process improvement, and more. This position reports to the Manager. Duties Will Include: • Use data-driven decision-making skills to effectively prioritize day-to-day operations, project work, and address client requests and escalations • Troubleshoot and work authorizations that suspend in the Facility Verification Queue for rendering provider verification • Maintain contractual service level and/or operational level agreements, as applicable • Cross-domain collaboration for issue troubleshooting, process improvement, and/or client implementation support • Responsible for managing concurrent projects as assigned, • Helping to maintain departmental documentation and identify areas for process improvement • Function as subject matter expert internally and externally for our systems/technology, our operational processes, and our client processing rules Key Competencies: • Lives the values: Communicate with Candor, Start by Listening, Foster Inclusion, and Own the Opportunity • Intermediate skills in the following Microsoft Office based environments: o Excel o Word o PowerPoint o Teams o OneNote o Outlook • Excellent verbal and written communication skills • Detail oriented with good organizational skills • Ability to work in an agile space and adapt to fluctuating situations • Takes initiative, fosters accountability, and works independently • Ability to time-manage and reprioritize tasks/projects as appropriate Qualifications (Required and Preferred): • BA/BS preferred or equivalent work experience • Minimum of one to two years’ experience in healthcare field related to credentialing, provider enrollment, provider data management, provider services, claims or authorization processing, and/or configuration, • General understanding of US health care, Managed Care Organizations, and/or Medicaid • Prior experience with cross-domain collaboration and workstreams To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. Technical Requirements: We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruitingteam@evolent.com for further assistance. The expected base salary/wage range for this position is $22 per hour. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.