Title: DSHS HCLA Developmental Disabilities Case/Resource Manager Location:Grant County - Moses Lake, WA Salary $5,666.00 - $7,622.00 Monthly Job Type Full Time - Non-Permanent, Hybrid Job Number 2026-02614 Job Description: If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Home & Community Living Administration (HCLA) is expanding the number of people we serve and is hiring an experienced Resource Case Manager. In this role, you will be based in Moses Lake, WA in a temporary assignment anticipated to last 12-months. If you already have some social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families. Where you will work We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required. This position is also covered by a collective bargaining agreement. Some of what you will do: - Identify support needs of clients and plan for and authorize payment for appropriate services - Schedule and conduct face-to-face home visits and living quarters with clients and families - Facilitate person-centered goal-planning discussions with clients and family - Complete and revise client assessments and person-centered service plans within established timelines as required for caseload - Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources. - Determine financial and functional eligibility for any requested and/or enrolled program - Review and monitor client plans, reports, and client progress - Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources - Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers - Professionally represent HCLA and participate in community and agency meetings We are looking for professionals who have: A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities. Or six years of experience in providing social services to people with intellectual or developmental disabilities. Or Satisfactory completion of 12 months as a Case Resource Manager Trainee. Or Equivalent experience/education Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities. Preferred knowledge, skills, and abilities: - Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access - Working knowledge of the HCLA's residential and county service guidelines, RCWs, WACs, and policies/procedures - Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor - Able to prioritize and organize work in a fast-paced work environment - Demonstrate sensitivity to cultural diversity Interested? Please include the following with your application: - Updated resume - Three professional references with contact information - Cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications - Transcripts upon request The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Mom and Baby Care Manager - RN - Must reside in Nevada locations Nevada WFH time type Full time job requisition id R12375 Job Summary: The Care Manager collaborates with members of an inter-disciplinary care team (ICT), providers, community and faith-based organizations to improve quality and meet the needs of the individual, natural supports and the population with culturally competent delivery of care, services and supports. Facilitates communication, coordinates care and service of the member through assessments, identification, person-centered planning, assist the member in creation and evaluation of person-centered care plans to prioritize and address what matters most, behavioral, physical and social determinants of health needs with the aim to improve the of lives our members.   Essential Functions: - Engage the member and their natural support system through strength-based assessments and a trauma-informed care approach using motivation interviewing to complete health and psychosocial assessments through a health equity lens unique to the needs of each member that identify the cultural, linguistic, social and environmental factors/determinants that shape health and improve health disparities and access to public and community health frameworks - Facilitate regularly scheduled inter-disciplinary care team (ICT) meetings to meet the needs of the member - Engage with the member to establish an effective, professional relationship via telephonic or electronic communication - Develop and regularly update a person-centered individualized care plan (ICP) in collaboration with the ICT, based on member’s desires, needs and preferences - Identify and manage barriers to achievement of care plan goals - Identify and implement effective interventions based on clinical standards and best practices - Assist with empowering the member to manage and improve their health, wellness, safety, adaptation, and self-care through effective care coordination and case management - Facilitate coordination, communication and collaboration with the member the ICT in order to achieve goals and maximize positive member outcomes - Educate the member/ natural supports about treatment options, community resources, insurance benefits, etc. so that timely and informed decisions can be made - Employ ongoing assessment and documentation to evaluate the member’s response to and progress on the ICP - Evaluate member satisfaction through open communication and monitoring of concerns or issues - Monitors and promotes effective utilization of healthcare resources through clinical variance and benefits management - Verify eligibility, previous enrollment history, demographics and current health status of each member - Completes psychosocial and behavioral assessments by gathering information from the member, family, provider and other stakeholders - Oversee (point of contact) timely psychosocial and behavioral assessments and the care planning and execution of meeting member needs - Participate in meetings with providers to inform them of Care Management services and benefits available to members - Assists with ICDS model of care orientation and training of both facility and community providers - Identify and address gaps in care and access - Collaborate with facility-based healthcare professionals and providers to plan for post-discharge care needs or facilitate transition to an appropriate level of care in a timely and cost-effective manner - Coordinate with community-based organizations, state agencies, and other service providers to ensure coordination and avoid duplication of services - Adjust the intensity of programmatic interventions provided to member based on established guidelines and in accordance with the member’s preferences, changes in special healthcare needs, and care plan progress - Appropriately terminate care coordination services based upon established case closure guidelines for members not enrolled in contractually required on going care coordination. - Provide clinical oversight and direction to unlicensed team members as appropriate - Document care coordination activities and member response in a timely manner according to standards of practice and CareSource policies regarding professional documentation - Continuously assess for areas to improve the process to make the members’ experience with CareSource easier and shares with leadership to make it a standard, repeatable process - Adherence to NCQA and CMSA standards - Perform any other job duties as requested Education and Experience: - Nursing degree from an accredited nursing program or Bachelor’s degree in a health care field or equivalent years of relevant work experience is required - Advanced degree associated with clinical licensure is preferred - A minimum of three (3) years of experience in nursing or social work or counseling or health care profession (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) is required - Three (3) years Medicaid and/or Medicare managed care experience is preferred Competencies, Knowledge and Skills: - Strong understanding of Quality, HEDIS, disease management, supportive medication reconciliation and adherence     - Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel   - Ability to communicate effectively with a diverse group of individuals - Ability to multi-task and work independently within a team environment - Knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices - Adhere to code of ethics that aligns with professional practice - Knowledge of and adherence to Case Management Society of America (CMSA) standards for case management practice - Strong advocate for members at all levels of care - Strong understanding and sensitivity of all cultures and demographic diversity - Ability to interpret and implement current research findings - Awareness of community & state support resources - Critical listening and thinking skills - Decision making and problem-solving skills - Strong organizational and time management skills Licensure and Certification: - Current unrestricted clinical license in state of practice as a Registered Nurse, Social Worker or Professional Clinical Counselor is required. Licensure may be required in multiple states as applicable based on State requirement of the work assigned - Case Management Certification is highly preferred Working Conditions: - Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer - Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business

• Present the o9 platform through story-telling and positioning of o9 Solutions as a trusted business partner that will elevate the business’ current practices and create efficiencies in complex use-cases • Participate in client discovery sessions to better understand client challenges, bottlenecks and value leakage analysis to tailor demo to complex and targeted scenarios • Partner with the industry solution and account executive team to better understand and talk to the industry and target company challenges inside-out • Oversee the creation and execution of specific demonstrations and proof of concepts • Exercise creativity and business acumen in designing practical solutions to meet client needs • Work with global sales and manage the RFP creation/discovery/platform demonstration building process in light of the strategic priorities • Utilize industry demos as a starting point and architect desired incremental workflows in the o9 platform, as per the specific customer and industry needs • Use and modify existing business impact and profitability models to construct ROI message in proposals • Ensure a strong technical fit in the SaaS and technical offerings to the client’s analytical needs • Document and transition deal knowledge to help ensure a successful transition to the implementation team for all winning proposals

• Supporting cardiac and vascular segments - Image Guided Therapy Devices. • Lead the development of a multi-year education strategy that aligns with business goals, category priorities, and clinical advancements. • Translate enterprise and business unit strategies into actionable learning roadmaps and measurable outcomes. • Define KPIs and success metrics for all programs; track performance through dashboards, reporting frameworks, and data visualization tools. • Leverage insights and analytics to refine programs, demonstrate ROI, and communicate education impact to key stakeholders. • Hire and onboard top talent. • Manage, coach, and develop a high-performing team of education professionals across roles and regions. • Foster a culture of ownership, accountability, and innovation through clear goal setting, regular feedback, and career development planning. • Collaborate cross-functionally with Sales, Marketing, Clinical, R&D, Medical Affairs, and Operations to ensure alignment and support for enterprise-wide education initiatives. • Build and maintain strong relationships with Key Opinion Leaders (KOLs) to inform education design, validate clinical relevance, and drive co-created learning experiences. • Drive innovation in educational methods, tools, and technology—incorporating adaptive learning, virtual simulations, mobile learning, and AI-enabled assessments. • Own and manage the clinical education budget in partnership with Finance and Operations teams.