• The Field Service Engineer is responsible for executing on-site installation, maintenance, troubleshooting, and repair activities for rotating equipment, including motors and generators. • This role ensures optimal equipment performance, reliability, and customer satisfaction while adhering to safety and quality standards. • Working within a structured operational framework, the engineer performs both preventive and corrective maintenance, supports commissioning activities, and delivers technical expertise at customer sites. • Field Service Execution: Perform installation, pre-commissioning, commissioning, maintenance, and overhaul of rotating equipment. • Execute preventive and corrective maintenance activities in line with company standards and procedures. • Conduct on-site inspections, diagnostics, and troubleshooting to resolve technical issues efficiently. • Carry out dismantling, inspection, repair, and reassembly of motors and generators.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

Role Description We are seeking a Field Service Mechanic to join our fast-growing team. This individual should be able to maintain confidentiality and have a high level of mechanical aptitude. This candidate must be safety-oriented, analytical, perceptive, with a critical thinking mindset. The individual should have effective communication skills and be self-motivated. Job Responsibilities - Installation: Setting up new equipment and ensuring it operates correctly. - Maintenance: Performing proactive service checks and preventative maintenance to keep equipment in optimal working condition. - Repairs: Diagnosing and fixing issues with malfunctioning equipment. - Troubleshooting: Identifying problems and implementing solutions to restore equipment functionality and reduce downtime. - Customer support: Providing technical support and guidance to customers, ensuring they understand how to use and maintain their equipment. - Documentation: Keeping detailed records of services performed, assets used, and customer interactions. - Travel: Frequently going to various customer sites to provide on-site service. Accountabilities - Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry. - Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC and mechanical needs. Qualifications - Humble – Communicate and listen to other team members. - Curious – Wants to learn and willing to be coached. - Self-reflective – Willing to analyze self-performance and look for opportunities to improve. - Excellent communication and interpersonal abilities. - Ability to work in a fast-paced and dynamic environment. - Must be able to meet the physical demands of the role, including lifting 50 pounds and performing tasks that require extended periods of bending, kneeling, and standing. - Work overtime, weekends, and holidays, as required. Behavioral Profile - Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. - Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs. - Operating Skills: Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. - Physical Demands: While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus. Benefits - Competitive Weekly Pay - Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) - Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability - Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans - Career Growth & Development - Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program - Generous Referral Bonus of $2,500 per referral - Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

• Install autonomous vehicles and peripheral equipment • Perform system testing, debugging, and validation to ensure optimal performance • Travel (60-75% of the time) domestically and internationally to customer sites • Modify equipment and software • Troubleshoot, define and seek resources to recognize and resolve electrical, mechanical and/or software improvement opportunities with system components • Make software and hardware adjustments • Monitor system performance metrics • Perform customer training • Interface with customers • Collaborate with other engineers on projects