• Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. • Duties also include participating in the continuous improvement of project management best practices, processes and tools. • Initiate programs by clearly defining program objective, scope, stakeholders and benefits • Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support • Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out • Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance • Works cross functionally to solve problems and implement changes • Analyze decisions and actions for their support of the larger strategic plan • Works with senior leaders to resolve complex problems • Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders • Ensure alignment of project scope and schedule to meet program objectives • Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee • Direct ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks • Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues • Set standards and processes for the program and ensure all constituent projects' adherence • Ensure legal and compliance considerations are fully accounted for in all the defined requirements • Track and reports program benefit according to the business case • Provides guidance to project managers and other program participants as applicable • Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW • Actively participate in the continuous improvement of the program and project management best practice, tools and processes • Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. • Other duties as assigned

• Responsible for providing comprehensive planning, execution and management of small to medium scale projects and programs • Oversee delivery of program activity associated with major business changes and initiatives • Initiate programs by clearly defining program objective, scope, stakeholders and benefits • Conduct detailed planning by creating program structure and plan and securing cross functional support and buy-in • Develops and owns project plans and ensuring key milestones are identified and communicated to key stakeholders • Works with various business leaders and representatives to ensure delivery of key project milestones on time and within budget, resource and policy • Implements and manages changes and interventions to ensure project goals are achieved • Clearly and concisely presents and communicates key data to colleagues and other stakeholders in a timely and consistent manner throughout its life cycle • Develops and manages a regular project reporting mechanism to team and relevant business leaders • Tracks and monitors progress and escalate business risks where appropriate • Meets with stakeholders to make communication easy and transparent regarding project issues and decisions

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting Stripe’s systems and delivering an exceptional user experience for legitimate users. What you’ll do You’ll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high priority problem spaces that change the trajectory of Risk Operations. You’ll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org. Responsibilities - Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives - Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects - Design and launch programs that lead to step-change improvements in our operational processes and business outcomes - Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness - Embody our Operating Principles and foster Stripe’s values and culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 5+ years of experience in risk program management, strategy, management consulting, business operations, and/or operations program management - The ability to dig deep into the data and think from first principles while delivering the best results - Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal - Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company’s operations - Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact - Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them Preferred qualifications - 2+ years in consulting - Experience with SQL or willingness to learn - MBA or other graduate degree - Prior experience partnering with Product, Eng, and Operations teams preferred

• Lead a new team of Virtual Pharmaceutical Sales Representatives and Remote Reimbursement Managers • Ensure effective communications with Client • Monitor contract deliverables in support of the team • Manage remote/virtual team in all areas of their employment • Conduct cube rides and deliver timely and constructive feedback on quality and content of their calls • Create a team-oriented, productive, and positive work environment • Monitor employee compliance with all company policies and procedures • Provide coaching and support for assigned team • Support the team by managing metric and sales reporting on a regular basis • Responsible for the hiring and selection process for backfills and new positions • Provide new product, sales, compliance and Amplity training for new employees