• Collaborates and partners with management, project managers, and Information Technology Services (ITS) Division staff to develop, implement, and manage an assigned reporting/analytics portfolio

• Own detection performance outcomes for 3-5 strategic customer accounts, ensuring the AI engine maintains high efficacy aligned to each customer’s risk tolerance and priorities. • Become a reliable resource for customer detection issues, handling high-priority false positive and false negative escalations, often using investigation outputs from Email Security Analysts and other Threat Intel inputs. • Monitor and analyze misclassification patterns using internal detection analysis dashboards and tools. • Perform incident triage and alert correlation to systematically diagnose why detections produce false positives or miss threats, using IOCs and TTPs. • Design and implement detection tuning strategies based on customer-specific signals, attack patterns, threat intelligence, and behavioral characteristics, following established methodologies. • Fine-tune detection thresholds and configurations to optimize precision while maintaining coverage against emerging threats, balancing detection efficacy with customer experience. • Generate and present impact reports that demonstrate measurable improvement in detection improvement to both customers, and internal stakeholders, in close partnership with GTM teams. • Maintain close alignment with Sales and Customer Success leads to understand customer pain points, renewal risks, and what matters most for securing deals, without taking on primary account management responsibilities. • Document detection issues, investigation findings, and tuning approaches in a structured, reusable format to enable team learning and program improvement. • Review audit logs and analyze system interactions using internal and external tools, including AI-based analytical tools, to identify root causes, and tuning opportunities. • Identify cross-customer patterns and contribute tuning methodologies to the operational playbook that can be leveraged across the program. • Submit D360 CFN reports and AISM submissions to improve global detection coverage based on customer findings. • Provide feedback to tooling team on analysis gaps, needed capabilities, and opportunities for automation, helping shape the roadmap for detection analysis and tuning tools. • Support training of other team members by sharing investigation insights and developing repeatable methodologies, including leveraging outputs from Email Security Analysts to scale tuning impact.

• Provide knowledge support to the SVP, Credit Risk and the Director, Credit Policy as needed. • Act as a key point-of-contact for questions related to loan products and guidelines. • Responsible for monitoring investor guideline announcements and subsequently updating internal product guidelines to ensure alignment. • Create and actively monitor for changes in market and risk appetites white label Non-QM guidelines. • Act as 2nd reviewer on any guideline changes performed by other team members. • Maintain a strong working knowledge of the company’s credit policies and procedures; make update recommendations when necessary. • Collaborate cross-functionally with operations and production to facilitate any necessary guideline change requests. • Provide recommendations to changes in practice or procedures and execute accordingly. • Create and format internal support documents, including, but not limited to, matrices, job aids, checklists, based on information provided. • Assist with the monitoring, review and maintenance of specialized reports. • Assist with special projects as needed. • Perform other duties as assigned.

Application Deadline: 05/11/2026 Address: VIRTUAL(R)13 - HomeRes - IL Job Family Group: Customer Solutions Analyzes new customer credit applications. Makes credit decisions / recommendations in accordance with credit-granting principles. - Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. - Provides advice and guidance to assigned business/group on implementation of solutions. - Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. - Helps determine business priorities and best sequence for execution of business/group strategy. - Conducts independent analysis and assessment to resolve strategic issues. - Collaborates with internal and external stakeholders to deliver on business objectives. - Builds effective relationships with internal/external stakeholders. - Breaks down strategic problems, and analyses data and information to provide insights and recommendations. - Designs and produces regular and ad-hoc reports, and dashboards. - Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. - Supports the development of tailored messaging, which may include writing, editing, and distributing communications. - Executes work to deliver timely, accurate, and efficient service. - Adjudicates new credit applications within defined limits or recommends credit products based on sound credit granting principles. - Completes credit analyses to adjudicate credit applications. - Responds to incoming inquiries in a prompt and professional manner and escalates issues to superiors or other departments. - Assists customers and conducts all credit and related transactions. - Keeps current with established processes, policies, and regulations, and knowledge of products, credit policies, services, and relevant legal, regulatory, and technology requirements. - May contact customers to obtain, clarify, or confirm information. - Applies and documents sound credit granting applications and lending decisions. - Follows security and safeguarding procedures to reduce credit/lending risks. - Focus may be on a business/group. - Thinks creatively and proposes new solutions. - Exercises judgment to identify, diagnose, and solve problems within given rules. - Works mostly independently. - Broader work or accountabilities may be assigned as needed. - Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications: - Typically between 5 - 7 years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. - 5 - 7 years of experience with first mortgage underwriting and related transactions - required. - In-depth pipeline management experience - required. - Experience with web based approval systems (DU/LP) - required. - Knowledge of and experience with affordable lending programs (e.g. Illinois Housing Development Authority (IHDA), Wisconsin Housing and Economic Development Authority (WHEDA), National Housing Law Project (NHLP), etc.) - preferred. - Expert knowledge of real estate lending products, regulatory compliance and secondary market guidelines. - Working knowledge of competitive marketplace and product offering trends. - Strong comprehension of HUD Handbook 4155.1 and 4155.2. - Working knowledge of credit policies and procedures. - Working knowledge of credit scoring, portfolio management, and risk management concepts. - Working knowledge of cash flow, credit, and evaluating collateral. - Strong experience in credit financial analysis. - Working knowledge of financial statements analysis and review of tax returns. - Knowledge of lending products and processes – Working. - Knowledge of operational processes and supporting applications and policies - In-depth. - Specialized knowledge from education and/or business experience. - Verbal & written communication skills - In-depth. - Collaboration & team skills - In-depth. - Analytical and problem solving skills - In-depth. - Influence skills - In-depth. Salary: $49,500.00 - $91,300.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at http://jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.