• Responsible for planning, coordinating, and implementing internal communications and patient facing communication initiatives across City of Hope Phoenix and their multiple clinics. • Works closely with hospital leadership, human resources, clinical teams and national communication partners to ensure consistent, accurate, and timely communication across all channels that support employees, clinicians, patients, and caregivers. • Maintains and updates hospital-specific communication channels. • Develops integrated communication plans to ensure timely and strategic communication is provided to employees. • Serves on internal committees and initiatives, building relationships with hospital executives, clinicians, corporate and hospital leaders. • Supports the patient engagement strategy to ensure patients receive timely communication and compassionate care throughout their care experience.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the Team The Data & Privacy team at Airwallex is a global group of specialists within the Legal, Risk & Compliance (LRC) function. We provide expert advice and build frameworks to comply with global privacy, data protection, data governance and AI governance legal requirements and best practices, enabling the business to deliver safe, resilient services to our customers. Our team partners closely with Product, Engineering, Information Security, Legal, Risk, Compliance, and other business units to ensure data privacy and AI governance is embedded in everything we do. What You'll Do As a Data & Privacy Program Manager based in Amsterdam (preferred) or London, you will play a pivotal role in establishing, maintaining, and evolving Airwallex's global data protection and governance framework. You'll drive the development and implementation of privacy and data governance processes and tooling, and enhance our existing practices. You'll work cross-functionally to support privacy and AI risk assessments processes, privacy contracting processes, data subject rights compliance and monitoring, and data privacy incident response, helping Airwallex meet its regulatory obligations and maintain customer trust. Responsibilities: - Establish, maintain, and continuously evolve the organisation's data privacy framework and governance program. - Develop and update privacy policies, procedures and standards in line with global regulations (GDPR, CCPA, etc.). - Support development of data governance processes in partnership with the Engineering and InfoSec, including related to data tagging/cataloging, data lineage, and data roles and responsibilities. - Translate privacy policies, procedures and standards into practical, repeatable workflows and controls embedded in tools like Slack, Jira, Confluence and privacy tooling. - Configure, maintain and continuously improve privacy processes and tooling (e.g. for DSR, ROPA, DPIA tools) and integrate them into existing Product, Engineering, Operations and Support processes. - Support privacy risk assessment processes for new and existing products, features, and services, recommending safeguards or design changes as needed. - Support review and negotiation of data processing agreements and related processes with customers, vendors and partners to ensure appropriate contractual protections. - Deliver and maintain privacy training and awareness programs to foster a strong culture of privacy across the organisation. - Support tracking of privacy and AI legal and regulatory changes and change-management of new requirements into existing privacy processes and tooling. Who You Are: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum Qualifications: - 6+ years' experience in privacy and data protection program management, operations, or engineering, with strong knowledge of data protection and privacy regulations, specifically the EU/UK GDPR. - Master's degree in a relevant field such as Law or Information Security, or equivalent experience; - Strong technical skills configuring or administering privacy tooling (e.g. for DSR, ROPA, DPIA) and integrating them into BAU workflows; experience leveraging AI to streamline, enhance, and automate privacy workflows. - Experience with data governance concepts, requirements, and tooling, and a strong understanding of how data governance supports privacy governance. - Experience translating data protection policies, procedures and standards into concrete workflows and controls embedded in existing tools (e.g. Slack, Jira, privacy management software). - Expertise in program management and working on cross-functional projects. - Strong communicator; experience in translating complex privacy requirements to non-legal audiences; serves as the "connective tissue" between legal and engineering/product teams. - A collaborative and empathetic mindset, a good sense of humor, and a keen understanding of how to work effectively with colleagues from different teams and backgrounds, and in different geographies and timezones. - Strong interest in financial services regulation and the fintech industry. - Fluency in English. Preferred Qualifications: - Prior experience in payments, fintech, or a high-growth, globally distributed company. - Professional privacy certifications (such as CIPP, CIPM, AIGP). - Ability to design AI-assisted workflows (e.g. using agentic tools, no-code/low-code automation, or APIs) to reduce manual effort while maintaining legal and compliance guardrails. - Experience in a globally distributed company Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. • Duties also include participating in the continuous improvement of project management best practices, processes and tools. • Initiate programs by clearly defining program objective, scope, stakeholders and benefits • Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support • Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out • Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance • Works cross functionally to solve problems and implement changes • Analyze decisions and actions for their support of the larger strategic plan • Works with senior leaders to resolve complex problems • Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders • Ensure alignment of project scope and schedule to meet program objectives • Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee • Direct ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks • Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues • Set standards and processes for the program and ensure all constituent projects' adherence • Ensure legal and compliance considerations are fully accounted for in all the defined requirements • Track and reports program benefit according to the business case • Provides guidance to project managers and other program participants as applicable • Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW • Actively participate in the continuous improvement of the program and project management best practice, tools and processes • Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. • Other duties as assigned

• Responsible for providing comprehensive planning, execution and management of small to medium scale projects and programs • Oversee delivery of program activity associated with major business changes and initiatives • Initiate programs by clearly defining program objective, scope, stakeholders and benefits • Conduct detailed planning by creating program structure and plan and securing cross functional support and buy-in • Develops and owns project plans and ensuring key milestones are identified and communicated to key stakeholders • Works with various business leaders and representatives to ensure delivery of key project milestones on time and within budget, resource and policy • Implements and manages changes and interventions to ensure project goals are achieved • Clearly and concisely presents and communicates key data to colleagues and other stakeholders in a timely and consistent manner throughout its life cycle • Develops and manages a regular project reporting mechanism to team and relevant business leaders • Tracks and monitors progress and escalate business risks where appropriate • Meets with stakeholders to make communication easy and transparent regarding project issues and decisions