Job Title: Product Designer Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for sprint reviews, design handoffs, and user testing) About the Role: Our client is seeking a Product Designer to shape the end-to-end experience of digital products. This role requires balancing user-centered design principles with business objectives, producing designs that are functional, intuitive, and scalable. The Product Designer will lead research, create prototypes, establish design systems, and partner with engineering and product management to bring experiences to life. Responsibilities: - User Research & Discovery: - Conduct user interviews, surveys, and usability studies to identify needs and pain points. - Create personas, journey maps, and user flows to guide design decisions. - Analyze product usage data (Mixpanel, Amplitude, Hotjar) to inform iterations. - Wireframing & Prototyping: - Translate insights into low-fidelity sketches and high-fidelity prototypes using Figma, Adobe XD, or Sketch. - Iterate quickly, testing designs with stakeholders and users before development. - UI & Interaction Design: - Deliver pixel-perfect designs for web and mobile interfaces. - Define interaction patterns, animations, and micro-interactions that enhance usability. - Ensure consistency across platforms by maintaining component libraries and style guides. - Design Systems: - Build and maintain scalable design systems that include typography, color palettes, icons, and reusable components. - Ensure all teams adopt and adhere to system standards. - Accessibility & Usability: - Incorporate WCAG 2.1 accessibility standards into all designs. - Test for usability across devices, screen sizes, and assistive technologies. - Collaboration & Handoff: - Partner with product managers to define scope and priorities. - Work with engineers to ensure designs are implemented accurately, using Zeplin, Figma Dev Mode, or InVision Inspect. - Provide ongoing support during development to refine edge cases. - Iteration & Testing: - Gather user feedback after launches and measure product performance. - Run A/B tests on UI variations to validate improvements. - Continuously refine workflows to improve user outcomes. What Makes You a Perfect Fit: - Strong empathy for users paired with business-minded pragmatism. - Excellent communicator who can defend design choices with data. - Portfolio demonstrating UX problem-solving and UI craftsmanship. - Comfortable collaborating in Agile sprint environments. Required Experience & Skills (Minimum): - 2+ years professional product design experience. - Proficiency in Figma, Adobe XD, or Sketch. - Experience creating user flows, wireframes, prototypes, and responsive layouts. - Solid understanding of UX principles, usability, and accessibility standards. Ideal Experience & Skills: - Experience designing SaaS platforms, consumer apps, or enterprise tools. - Familiarity with front-end development basics (HTML/CSS/JavaScript) for better dev collaboration. - Experience scaling and maintaining design systems. - Exposure to analytics and testing tools (Mixpanel, Amplitude, Optimizely). What Does a Typical Day Look Like? A Product Designer’s day revolves around translating user needs and business goals into usable, elegant product experiences. You will: - Research and analyze user feedback, behavior data, and competitive products to identify opportunities. - Sketch and prototype new features or flows, iterating with stakeholders to validate direction. - Develop high-fidelity UI designs that are consistent with brand and design systems. - Collaborate with developers and product managers to ensure smooth handoffs and accurate implementation. - Test and iterate on designs post-launch, refining workflows and features for improved adoption and satisfaction. In essence: you ensure that every product experience is intuitive, accessible, and valuable to both users and the business. Key Metrics for Success (KPIs): - Usability scores (task success, ease of use). - Improved engagement and retention metrics. - Consistent adoption of design systems across teams. - On-time delivery of design assets to development. - Reduction in design-related rework post-launch. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Portfolio Review + Practical Task (e.g., design a 3-screen flow for a new feature in Figma) - Client Interview - Offer & Background Verification

Job Title: Product Designer Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for sprint reviews, design handoffs, and user testing) About the Role: Our client is seeking a Product Designer to shape the end-to-end experience of digital products. This role requires balancing user-centered design principles with business objectives, producing designs that are functional, intuitive, and scalable. The Product Designer will lead research, create prototypes, establish design systems, and partner with engineering and product management to bring experiences to life. Responsibilities: - User Research & Discovery: - Conduct user interviews, surveys, and usability studies to identify needs and pain points. - Create personas, journey maps, and user flows to guide design decisions. - Analyze product usage data (Mixpanel, Amplitude, Hotjar) to inform iterations. - Wireframing & Prototyping: - Translate insights into low-fidelity sketches and high-fidelity prototypes using Figma, Adobe XD, or Sketch. - Iterate quickly, testing designs with stakeholders and users before development. - UI & Interaction Design: - Deliver pixel-perfect designs for web and mobile interfaces. - Define interaction patterns, animations, and micro-interactions that enhance usability. - Ensure consistency across platforms by maintaining component libraries and style guides. - Design Systems: - Build and maintain scalable design systems that include typography, color palettes, icons, and reusable components. - Ensure all teams adopt and adhere to system standards. - Accessibility & Usability: - Incorporate WCAG 2.1 accessibility standards into all designs. - Test for usability across devices, screen sizes, and assistive technologies. - Collaboration & Handoff: - Partner with product managers to define scope and priorities. - Work with engineers to ensure designs are implemented accurately, using Zeplin, Figma Dev Mode, or InVision Inspect. - Provide ongoing support during development to refine edge cases. - Iteration & Testing: - Gather user feedback after launches and measure product performance. - Run A/B tests on UI variations to validate improvements. - Continuously refine workflows to improve user outcomes. What Makes You a Perfect Fit: - Strong empathy for users paired with business-minded pragmatism. - Excellent communicator who can defend design choices with data. - Portfolio demonstrating UX problem-solving and UI craftsmanship. - Comfortable collaborating in Agile sprint environments. Required Experience & Skills (Minimum): - 2+ years professional product design experience. - Proficiency in Figma, Adobe XD, or Sketch. - Experience creating user flows, wireframes, prototypes, and responsive layouts. - Solid understanding of UX principles, usability, and accessibility standards. Ideal Experience & Skills: - Experience designing SaaS platforms, consumer apps, or enterprise tools. - Familiarity with front-end development basics (HTML/CSS/JavaScript) for better dev collaboration. - Experience scaling and maintaining design systems. - Exposure to analytics and testing tools (Mixpanel, Amplitude, Optimizely). What Does a Typical Day Look Like? A Product Designer’s day revolves around translating user needs and business goals into usable, elegant product experiences. You will: - Research and analyze user feedback, behavior data, and competitive products to identify opportunities. - Sketch and prototype new features or flows, iterating with stakeholders to validate direction. - Develop high-fidelity UI designs that are consistent with brand and design systems. - Collaborate with developers and product managers to ensure smooth handoffs and accurate implementation. - Test and iterate on designs post-launch, refining workflows and features for improved adoption and satisfaction. In essence: you ensure that every product experience is intuitive, accessible, and valuable to both users and the business. Key Metrics for Success (KPIs): - Usability scores (task success, ease of use). - Improved engagement and retention metrics. - Consistent adoption of design systems across teams. - On-time delivery of design assets to development. - Reduction in design-related rework post-launch. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Portfolio Review + Practical Task (e.g., design a 3-screen flow for a new feature in Figma) - Client Interview - Offer & Background Verification

• Lead the visual direction for social-first content and campaigns, developing strong conceptual ideas that differentiate the brand and perform across platforms • Design and produce social-first assets across TikTok, Instagram, YouTube, Pinterest, and emerging channels, ensuring every piece of content is platform-native, on-brand, and crafted to the highest standard • Develop visual concepts that flex across multiple touchpoints, from social formats to digital display, CRM, OOH, and POS where required • Champion conceptual thinking throughout the creative process, from briefing to execution, ensuring design solutions are rooted in insight and purpose rather than decoration • Art direct photography, video, and content shoots, guiding the visual treatment, styling, and composition to reflect the brand's world authentically and inclusively • Build, mentor, and guide designers and content creators within the studio, fostering a culture of social-first excellence, collaborative feedback, and continuous improvement • Collaborate with strategists, copywriters, social media managers, and the client’s brand team to develop integrated campaign assets that are visually cohesive and strategically aligned • Transform brand guidelines into distinctive, ownable executions that resonate with diverse audiences and feel relevant to the platforms and cultural context they appear in • Pioneer the thoughtful integration of Gen AI tools into the design and content creation process, using them to enhance ideation, exploration, and production without compromising craft or authenticity • Spearhead platform-specific design initiatives that leverage the unique strengths and visual language of each social channel • Stay ahead of social platform algorithms, features, design trends, and audience behaviours to ensure visual output remains current and distinctive • Manage multiple projects with varying timelines, formats, and platform requirements, maintaining quality and consistency under pressure

About the role: Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers. Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer. What you will be doing: (Job duties and responsibilities)  - Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities - Collaborate with subject matter experts, instructors, and peers - Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience - Apply adult learning methodologies and techniques in course development - Prioritize and manage projects to completion and meet desired milestones - Build productive relationships and communicate with cross-functional teams - Align to rapid product release cycles with flexibility and poise - Follow corporate and team style and brand guidelines What we will want you to have: (Job requirements and preferences)  - Bachelor’s degree or higher with concentration on Instructional Design - 2-4 years of experience in corporate learning and development - Demonstrable experience in Articulate 360 - Exceptional writing skills - Proven Project Management skills - Experience with Graphic Design - Experience using caption editing software - Experience with Video Editing (Camtasia preferred) - Experience with Audio Editing (Audacity preferred) - Experience with Motion Graphics Software (Adobe After Effects preferred) - Ability to work US East Coast hours - Advanced level English - Bonus: Experience using Generative AI tools Screening / Interview - preferred process: Email screening: Please provide 3-5 examples of any of the following: - Example of an eLearning course sample, if feasible (note to HR: occasionally, this is difficult because their work is the IP of a corporation, and they cannot share it) - Example of a PowerPoint presentation - Example of voice narration - Example of video editing - Example of audio editing - Example of graphic design / graphic savvy - Example that displays writing skills - Other samples can include anything that showcases your skills – if you provide a website, please direct us to specific examples on the site. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​ Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.