Position Description At a Glance Legrand has an exciting opportunity for a Customer Success Manager to join the Data Center Power and Control Division ZPE Systems Team. This is a remote position in United Kingdom. ZPE Systems, part of Legrand’s Access & Control team and a leader in Out‑of‑Band (OOB) Network and Infrastructure Management, is seeking a Customer Success Manager to support our global enterprise customers. This role partners closely with USA and Canada Sales, Reseller Partners, and End Users to scope solutions, manage technical documentation, and deliver post‑sale training and professional services. The ideal candidate brings a strong technical foundation in networking, OOB solutions, and modern NetOps practices, paired with the ability to lead multifaceted projects and deliver exceptional customer outcomes. What Makes This Opportunity Unique - A newly created role designed to elevate service quality for our most strategic customers. - Comprehensive product training — our teams are recognized throughout the industry as experts in OOB and network infrastructure management. - The chance to represent an industry‑leading platform known for reliability, innovation, and world‑class support. What Will You Do? - Partner with Sales Teams across USA and Canada to scope projects, identify requirements, and define solution architecture. - Review and manage customer documentation, including RFIs, RFPs, MLAs, EULAs, and related materials. - Coordinate cross‑functional efforts across Product Management, Engineering, Finance, and Operations to develop accurate technical and commercial responses. - Serve as the Subject Matter Expert throughout the sales cycle, ensuring both customer success and alignment to business objectives. - Build and deliver post‑sale training programs and professional services, leveraging internal teams or third‑party resources where appropriate. - Lead complex customer deployments and oversee project execution from initiation to successful closure. - Support ongoing improvements to processes, tools, and workflows that enhance the customer and partner experience. Qualifications Required Skills Education: - Bachelor’s degree in computer science, Engineering, or related field — or equivalent practical experience. Experience: - Experience: Minimum 3+ years in solutions engineering, technical pre‑sales, customer success, or similar role Skills, Knowledge, and Abilities: - Strong understanding of TCP/IP, VLANs, routing protocols (BGP, OSPF, VRRP), and VPN technologies (IPSec). - Experience with Out‑of‑Band infrastructure: console servers, KVM, IPMI, and related tools. - Knowledge of data center infrastructure and operational best practices. - Scripting experience (Python, Bash), version control (Git), and working with YAML/JSON. - Familiarity with RESTful APIs, CI/CD pipelines (Jenkins, GitLab CI), and NetOps principles. - Experience with automation/orchestration tools such as Ansible or Terraform. - Understanding of NetConf, RestConf, or gNMI. - Basic cloud networking concepts across AWS, Azure, and/or GCP. - Experience with monitoring and observability platforms: Nagios, Zabbix, Prometheus, Grafana. - Familiarity with ServiceNow or similar ticketing systems. - Strong communication, presentation, and customer‑facing abilities. - Ability to translate complex technical concepts into business‑relevant value. - Problem‑solving mindset with the ability to manage competing priorities. - Independent worker who thrives in dynamic, fast‑paced environments. - Collaborative approach with a commitment to continuous learning. Preferred Certifications: - CCNA, LPIC‑1, Linux+, or equivalent networking/Linux credentials. - CDCP or similar data center certification. - Project Management certifications (PMP, CAPM, PRINCE2). - ITIL Foundation or equivalent. - Certifications in Ansible, DevNet, or similar automation frameworks. - Familiarity with enterprise systems (Salesforce, Jira). Additional Requirements: - Ability to travel up to 50%. - Fluency in English; additional business‑level languages are a plus. - Flexibility to support shifting priorities in a fast‑paced environment. Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us About Legrand’s Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. http://www.legrand.us http://www.youtube.com/legrandna http://www.linkedin.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer

• Own regional business outcomes across quality, delivery, customer experience, cost, and people results for a multi state Applications organization • Lead through people leaders (manager of managers) with accountability for leader capability, performance management, engagement, and succession readiness • Build and execute the regional operating plan, including demand forecasting, capacity modeling, prioritization, and trade off decisions • Own financial stewardship for the region, including controllable expense (travel, overtime, productivity/utilization) and execution within operating targets • Establish and sustain a rigorous operating rhythm (Daily Management / Policy Deployment), translating performance data into durable corrective actions • Serve as the regional integration point across Service, Sales, Operations/PMO, and Commercial leaders to resolve systemic issues and deliver shared outcomes • Lead enterprise or cross-regional initiatives with measurable impact beyond direct span of control

Job Location: Remote Summary The Manager, Enterprise Modernization & Transformation is responsible for translating enterprise strategy into programs that create scalable capabilities and measurable enterprise value creation, particularly in Supply Chain. This role operates at the intersection of strategy, value creation, and execution, supporting Hershey’s Enterprise Modernization agenda by shaping, launching, and scaling initiatives that improve how the business operates and delivers financial and operational impact. The role partners closely with Enterprise Strategy, Supply Chain, Commercial, Finance, HR, and Technology functions to ensure modernization investments are value-backed, execution-ready, and designed for enterprise adoption. The Manager plays a hands-on role in moving initiatives from value case through deployment, while ensuring rigor in decision-making, governance, benefits realization, and sustained impact. Key Accountabilities Strategic activation & Value Creation • Supports the design and delivery of enterprise programs aligned to Hershey’s enterprise strategy and long-term value priorities • Translates strategic priorities into clearly defined initiatives, roadmaps, and execution plans • Ensures initiatives are structured to deliver measurable financial and operational outcomes Value Case, Governance & Investment Rigor • Partners with initiative owners to develop and refine value cases, assumptions, risks, and success metrics • Leads cross-functional teams through enterprise stage-gate and governance processes • Prepares clear, decision-ready materials for senior leaders, synthesizing complex tradeoffs and recommendations Initiative & Execution Leadership • Owns day-to-day leadership of assigned modernization initiatives and capability builds • Coordinates workstreams across business and technology teams, managing dependencies and delivery risks • Drives initiatives from pilot → scale → sustain, with a focus on enterprise adoption and embedded ways of working Cross-Functional Influence & Stakeholder Leadership • Acts as a connective leader across Strategy, Supply Chain, Commercial, Finance, HR, and Technology • Influences outcomes without direct authority by aligning stakeholders around enterprise value and priorities • Builds trusted relationships with functional leaders and execution teams Value Realization & Performance Management • Partners with Finance and Strategy to track benefits realization, productivity gains, and performance vs. plan • Identifies risks to value delivery and drives corrective actions • Drives governance and reporting (e.g., scorecards, Steering Committee materials) Modernization Standards & Capability Building • Serves as a practitioner and coach of enterprise modernization tools, governance, and ways of working • Supports training, enablement, and change efforts • Captures lessons learned to continuously improve how Hershey designs and scales capabilities Scope & Complexity • Enterprise-wide initiatives spanning multiple functions, platforms, and geographies • Value cases and initiatives with material financial, productivity, or capability impact • High ambiguity and evolving priorities requiring structured problem solving • Significant cross-functional dependency and stakeholder management Qualifications • Experience leading enterprise modernization, transformation, large-scale Supply Chain, and / or capability‑building initiatives • Strong analytical and problem‑solving skills; ability to translate strategy into execution • Demonstrated success leading initiatives in complex, matrixed environments • Proven ability to influence without authority and manage senior stakeholders • Education: Bachelor’s Degree in Business Administration, Information Systems, or Engineering required • Minimum 5-7 years commercial, digital, supply chain, or strategy experience in consumer packaged goods (CPG) or consulting preferred Why This Role Is Critical This role ensures Hershey’s Enterprise Modernization investments convert into enduring capabilities and sustained enterprise value creation. The Manager serves as a critical bridge between enterprise strategy and execution—helping the company modernize how it operates while maintaining financial rigor, adoption, and results. #LI-AM1 #LI-Remote The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the areas of Atlanta, Stockbridge, and McDonough, GA. Work from home, and on the road. Monday – Friday, regular business hours. As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others. This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. Must be a registered nurse. Must have national certification – CCM, COHN, CRRN, CDMS ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source - Utilizes their medical and nursing knowledge to discuss the current treatment plan with the physician and discuss alternate treatment plans - Provides assessment, planning, implementation, and evaluation of patient’s progress - Evaluates patient’s treatment plan for appropriateness, medical necessity, and cost effectiveness - Attends doctors, other providers, home and in some cases, attorney’s visits - Attends hospital and/or long-term facility discharge planning conferences, etc. for the purpose of determining appropriateness of care and developing an effective long-term care strategy - Conducts home visit for initial evaluation - Implements care such as negotiating the delivery of durable medical equipment and nursing services - This role requires regular travel, dependent on the injured worker’s injuries and needs. The employee must be available for local travel up to approximately 60% of the work week/month - This role may require overnight travel - Additional duties as required KNOWLEDGE & SKILLS: - Effective communication and multi-tasking skills in a high-volume, fast-paced, team-oriented environment - Ability to meet with the patient, their physicians, other healthcare providers, attorneys, advisors/clients, and coworkers - A cost containment background, such as utilization review or managed care is helpful - Strong interpersonal, time management, and organizational skills - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets - Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: - Experience as an RN Medical Case Manager is ideal, or a clinical background in orthopedics, neurology, or rehabilitation is preferred - Graduate of accredited school of nursing - Current RN Licensure in state of operation - Certification as a CCM, CIRS, or other Case Management certifications preferred - A valid driver’s license, reliable transportation, and ability to travel to assigned locations is required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $63,739 - $95,264 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL – Medical Case Managers: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical Case Managers are eligible for bonus and will be provided state-of-the-art technological devices to ensure ready access to CorVel’s proprietary Case Management application, enabling staff to retrieve documents on the go and log activities as they occur. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote