• Provide continued support and guidance to a team of Installation Specialists, fostering a collaborative and efficient work environment. • Directly oversee and occasionally participate in customer trials/pilots, RMAs, and strategic installation projects to ensure they meet Motive's standards and customer expectations. • Conduct on-site quality checks of installations, including those performed by third-party installers, to maintain high standards of quality. • Oversee the development of custom installation guides for special configurations, addressing unique customer requests, and enhancing the installation process. • Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders. • Engage in various projects, ranging from product testing to internal process improvement initiatives.

Role Description We are hiring SNF Placement Team Case Managers, RNs/LVNs to join our team! Full time SNF Placement Team Case Manager is bonus eligible - $7,000 for LVN /$10,000 for RN, payable per company policy. The SNF Placement Team (SPT) Case Manager performs triage functions by providing support and guidance to the After Hours team by assisting with transferring patients from Acute settings to SNF, Sub-acute, Congregate Livings, and/or Recuperative Care Centers. The Afterhours SPT Case Manager responds to and coordinates service requests for transfers, requests for SNF/Sub-acute/Recuperative Care admissions, and facilitates discharges to lower levels of care to prevent additional bed days in Acute and delays in transfers. - Demonstrates self-direction in establishing priorities and working with routine supervision. - Works collaboratively with After Hours SPT Coordinator and After Hours Team after business hours and weekends. - Maintains high level of precision in judgment, accuracy of assessment, and skill in problem solving under stress. - Relates and communicates well over the telephone to all callers. Essential Duties and Responsibilities include the following: - Facilitates transition of members from Acute setting to Skilled Nursing Facilities, Sub-Acute Facilities, Congregate Livings, and Recuperative Care Centers. - Communicates with After Hours Inpatient team. - Conducts clinical review of SNF placement requests and clinical progress notes. - Receives, triages, and responds to telephone calls from facilities requiring medical and nursing inquiries. - Performs comprehensive review of clinical records, history & physical, evaluation of Skilled need and advice while meeting production standards. - Assesses patient problems utilizing approved MCG guidelines, directing access to care to include Skilled Nursing Facilities, Sub-acute Facilities, Congregate Livings, and Recuperative Care Centers. - Follows established clinical protocols/guidelines. - Directs patient to appropriate levels of care based on assessment within the established guidelines. - Communicates to After Hours Management and escalates issues as necessary. - Facilitates authorizations for vendors and/or outside services as appropriate. - Obtains LOA for non-contracted facilities as needed. - Documents all calls according to established standards in REA/LEA. - Documents all SNF inquiries and member disposition in the SNF Placement Team log daily. - Participates in quality monitoring process by daily verbal endorsement between SNF Placement Team business hours and After Hours Team. - Translates oral information into concise and accurate written documentation using standard medical guidelines and abbreviations. - Sends shift summary to the Director, Manager, and Lead of SNF Department. - Recognizes financial, medical, and legal risks based on data collected during customer interactions and follows appropriate procedures. - Demonstrates customer service-oriented behavior at all times. - Acts as a mentor as requested by supervisor. - Expedites emergency calls as needed. - Participates in regular staff meetings as scheduled. - Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. - Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each and every internal and external customer. - Performs additional duties as assigned. - Adheres to Code of Conduct. Qualifications - Graduate of an accredited nursing program. - Active Registered Nurse or Licensed Vocational Nurse licensed in California and in good standing. - Current basic life support (BLS) certification. - Minimum 3 years of clinical experience in a Skilled Nursing Facility setting. - 1 – 2 years Case Management experience. Managed care experience preferred. - High levels of experience or expertise in: - Crisis intervention - Teaching/coaching - Disease management - Discharge Planning Requirements - Good judgment and critical-thinking skills. - Compassionate and caring manner with patients. - Telephone “charisma” and forms instant rapport. - Customer service-oriented, helpful, warm, open, and inviting. - Excellent communication skills (written, verbal, and technical). - Articulate and able to communicate well at fifth- to eighth-grade level. - Bilingual language skills a plus. Benefits The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life. Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options. - Health and Wellness: - Employer-paid comprehensive medical, pharmacy, and dental for employees. - Vision insurance. - Zero co-payments for employed physician office visits. - Flexible Spending Account (FSA). - Employer-Paid Life Insurance. - Employee Assistance Program (EAP). - Behavioral Health Services. - Savings and Retirement: - 401k Retirement Savings Plan. - Income Protection Insurance. - Other Benefits: - Vacation Time. - Company celebrations. - Employee Referral Bonus. - Tuition Reimbursement. - License Renewal CEU Cost Reimbursement Program. - Business-casual working environment. - Sick days. - Paid holidays. - Mileage.

• Act as trusted advisor to Vena’s global partner network applying product knowledge, solution development, and implementation methodology to assist partners in establishing their implementation capabilities and readiness across Vena customers. • Evaluate & optimise partner performance on individual partner projects, create plans, provide recommendations and facilitate escalations. Own and drive partner delivery excellence. • Provide technical advisory and best‑practice guidance across partner implementations as a player/coach role (design reviews, configuration validation, methodology alignment). • Be responsible and accountable for maintaining an accurate, current view of partner performance, capability and competency • Support scoping activities by joining calls, reviewing SOWs, and validating assumptions. • Be responsible for assessing partner capabilities and progression providing recommendations and actions plan • Collaborate across teams (Product, Technology, Enablement, Services, Customer Adoption, Sales/AM, etc.) to resolve partner needs and ensure smooth operations • Provide technical and solution guidance through onboarding, ongoing enablement sessions for partners (new features, advanced use cases, deep dives) and ad-hoc implementation support • Champion the voice of the partner, synthesizing feedback, trends and insights to develop partner enablement enhancements and support content • Lead and contribute to strategic process improvement and enablement initiatives, driving innovation and operational excellence across the partner experience lifecycle. • Travel (as required) to client sites.

Job Summary NetApp’s Commercial Sales organization continues to scale, and we are hiring a Commercial District Sales Manager to lead a Midwest based regional team supporting State, Local Government, and Education (SLED) customers. This is a front-line people leadership role with full accountability for team performance, pipeline health, forecast accuracy, and execution across a channel-led public sector territory. In this role, you will set direction and operating rhythm for the district, coach and develop Commercial Account Managers, and partner closely with Solutions Engineering, Channel, and Sales Leadership to drive consistent outcomes. Success requires a leader who can translate strategy into execution, create accountability through inspection and coaching, and build a high-performing sales culture aligned to SLED buying cycles and procurement models. This district represents a meaningful growth opportunity for NetApp, with an established team, active pipeline, and significant whitespace across the Midwest’s state, local, and education customers. Location: This is remote opportunity. However, to be considered, candidates must be based in the Midwest with the ability to travel for customer meetings, partner engagements, team events, and quarterly business reviews across the territory. Requirements - Lead, coach, and develop a team of Commercial Account Managers responsible for new logo acquisition and install base expansion across SLED accounts - Drive execution in a channel-led selling motion, partnering closely with resellers, distributors, and SLED-focused partners - Establish and run a disciplined sales operating cadence, including pipeline reviews, forecast accuracy, deal inspection, and weekly performance rhythms - Build and execute territory and account plans aligned to public sector buying cycles, procurement requirements, and fiscal calendars - Reinforce MEDDICC, Command of the Message, and deal qualification standards across the team - Partner with Solutions Engineering leadership to drive technical strategy, win plans, and effective customer engagement - Inspect and improve deal velocity, discount discipline, and forecast hygiene, particularly across longer SLED sales cycles - Recruit, onboard, and develop sales talent, building a strong bench and raising performance standards - Motivate reps through visible leadership, consistent coaching, and a high-performance culture - Represent the district in regional forecast calls, QBRs, and executive business reviews - Act as a senior field leader across the Midwest SLED ecosystem, strengthening NetApp’s presence with customers, partners, and internal stakeholders Education - 5+ years in B2B technology sales with 3+ years leading quota-carrying sellers (front-line leadership required) - Prior experience selling into State, Local Government, and/or Education (SLED) customers, with understanding of public sector procurement processes, compliance requirements, and buying cycles - Background in infrastructure sales, storage, data management, cloud infrastructure, or adjacent enterprise platforms (not SaaS-only) - Demonstrated success growing a commercial or mid-market territory with high-velocity deal cycles - Proven track record of hiring, developing, and retaining high-performing sales talent - Experience managing a channel-centric sales motion with strong partner alignment - Strong command of pipeline management, forecasting, and deal inspection rigor - Experience with Force Management, MEDDICC, or similar enterprise sales methodologies - Ability to travel within the territory and to regional events as needed Compensation: The target salary range for this position is 316,200 - 409,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.